Very poor customer service for an overpriced product. They don’t honour their returns promises wanting you to ship the appliances back to the US even though they sent them from the uk. I am having to... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
My Mom absolutely adores her back brace! She has osteoporosis with multiple lumbar stress fractures. She couldn’t stand erect and had severe pain doing her chores. The brace relieved her pain and... Ver mais
A empresa respondeu
Fantastic Support! One recommendation for future models - have a ladies model that fits over the hips - men and women have different body sizes. I would love to be involved if you do this.
I needed a back brace for work. I tried a Copperfit, liked the design, hated that the velcro gave out and wouldn't stick anymore after only 3 months! I asked if this brace has better velcro, got an... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are an E-commerce brand offering orthopedic braces and supporting devices to help relieve physical pain without the need for risky and expensive surgery. We specialize in back braces with metal inserts which significantly improve support and stability, while relieving back pain caused by various conditions.
Informações de contacto
Singapura
- orthorelieve.com
4,1
Bom
117 opiniões
Respondeu a 33% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Perfect
Perfect! Had 2 back surgeries in past 12 months. This works great to stabilize my back. Thank you!
11 de janeiro de 2023
Resposta da Orthorelieve
Thank you Richard for your review! We're glad it's working well for you!
Exactly what you advertised
22 de dezembro de 2022
Resposta da Orthorelieve
Thank you Samuel, for the great review! We hope the back brace will help you well.
Absolutely the very best customer…
Absolutely the very best customer service I have ever, ever , dealt with.
I ordered a brace for my brother (ordered wrong size) Ortho did not hesitate to replace it with the proper size. No charge even for shipping.
My brother ,and I are thrilled with the results of wearing the Ortho back brace. The pain level went from a solid 10 to maybe a 2 and mostly a 0!
Thank you Ortho for your great product!
Phil Story
1 de outubro de 2022
Resposta da Orthorelieve
Thank you Phillip for the 5 star review. We do our best to serve our customers and we're glad the brace is working well for you and your brother! :)
Highly recommend this back brace.
I ordered based on the measurements given and mine was too small. I contacted Orthorelieve and they had me send pics and remeasure. They sent the next size up without hesitation and they were very friendly and responsive. GREAT CUTOMER SERVICE!!!!!! As far as the belt goes, I LOVE IT. I love the different inserts and the detachable pads for the back. Would highly recommend!!!!
7 de dezembro de 2022
Opinião espontânea
Resposta da Orthorelieve
Thank you so much Robin for your positive review. We're glad the back brace is helping you relieve your pain.
GREAT Customer Service
What a wonderful company!.....I ordered the wrong size back brace and became frustrated because I thought I would have to repurchase the right size. Nope. I reached to them and they are sending me a replacement/correct size for free. I dont even have to return the original. Now THATS customer service.
26 de outubro de 2022
Opinião espontânea
Resposta da Orthorelieve
Thanks for the nice review Ron! We're glad that we could help. Your replacement has been shipped out and is on its way to you :)
Best brace ever
Best brace ever! Got the wrong size and had no hassle getting the correct size. AND they did not want to wrong one back. Suggested I donate it to someone who needed it. Great product, amazing service! I highly recommend it.
26 de setembro de 2022
Opinião espontânea
Resposta da Orthorelieve
Thank you Mike for the nice review! We're glad that we could help :)
Best brace I've tried out on the market…
Best brace I've tried out on the market so far. Fast postage and a good price for the quality brace it is
17 de outubro de 2022
Resposta da Orthorelieve
Thanks for the nice review Ryan!
customer care
The back brace didn't fit and I couldn't wear it. I was given a full refund without any conditions. It was also suggested that I give the brace to someone whom I know that could use it and receive needed comfort from its use. It would seem that the management of Orthorelieve is comprised of loving and caring persons who could quite likely be Christian, as their business ethos seems to be as such.
4 de outubro de 2022
Had a problem getting the right size
Had a problem getting the right size. But, they replaced the wrong size item immediately. This gives perfect back support.
20 de setembro de 2022
i did not receive the order.
28 de setembro de 2022
Great back support and well made.
30 de agosto de 2022
Resposta da Orthorelieve
Thank you for the nice review!
Best back brace I’ve ever worn
Best back brace I’ve ever worn! Fits well in all the necessary back/spine locations! The purchase process and ultimately delivery was smooth, effortless, as well as on schedule….highly recommend!
30 de agosto de 2022
Resposta da Orthorelieve
Thank you! We're glad the back brace is helping you!
Resposta da Orthorelieve
Thank you so much for the kind review! We're happy we could help!
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