ourdeal Opiniões 

This is the worst company I have ever dealt with. Are they actually a scam company!!?? Do not buy, I am absolutely disgusted with the equipment, service and communication from this company. I was desperate for a computer so I could teach disabled people online for my not for profit. This entire “ordeal”has had a profound impact on myself and my students. I am still without a working Mac after sending it to Holland, then the uk. It must be a scam. I paid for a 2 year guarantee as I could not afford the risk and this was the biggest waste of my money, time and energy.

Great service and support. Also awesome communication.

Delivery was prompt and the Macbook I ordered arrived in excellent condition. Setup was easy and there have been no problems so far.

Had a hiccup with a first attempt to purchase through PayPal but once sorted everything went trough fine.
Brilliant piece of kit bought and the wonderful iMac 27" speaks for itself.
All in all a great experience and would use Ordeal again.

Quick and efficient service

I had great problems paying, and eventually ended up paying twice - maybe an issue with PayPal or Barclaycard - but all is well and the 'extra' payment was refunded immediately. The computer arrive quickly and really well packaged.

It is in excellent condition, as advertised, and indistinguishable from new

Prompt service delivery of laptops and returns very prompt
There was only one item it was unable to boot up laptop sent it back and a replacement was recommended and replaced several days later

I bought a Macbook Pro which arrived a little late but that was due to Royal Mail, not Our Deal. The Macbook was in perfect condition but I didn't like the touch bar and I changed my mind about the purchase. I got in touch with Our Deal and they were very good about the refund so I packed it up and returned it.

Came across this firm by accident, had no idea you could buy reconditioned computers online. Ordered one for a third of the price of a new one. Had some minor issues with the mouse and the keyboard, which were quickly replaced. I am quite happy, in fact more than happy and would highly recommend. Thank you Jordon for your patience!

Got my refurbished apple computer from ourdeal was very impressed very well packed the computer was just like new really impressive and working like a new one the only problem was the keyboard didn’t work so just used my old windows keyboard so happy days

I bought an iMac 21.5” (2017) with 1TB of memory from Ourdeal and couldn’t be more pleased with it. The condition is as new and it was simple to install.I got into a bit of bother transferring data from my old 2008 iMac, but the support guys helped me to sort it out very quickly.

Ordered a 27" iMac on Monday 5th May (Bank Holiday) so the "next day delivery" didn't apply. I was okay with this of course. I expected dispatch on Tues 6th and delivery on Wed 7th.

I received a text from Parcelforce on Wed 7th advising delivery was expected. Nothing arrived. When checking the tracking code it states "Advised not received". I'm informed this means Parcelforce was never given the delivery, only the expectation of a package for the system.

I inquired again with Ourdeal and they claimed there was an issue with Parcelforce and that I could expect delivery "today or tomorrow".

Again, nothing arrived.

On Thurs 8th the status of my order changed from "Processing" to "Complete" and I received an email from Ourdeal claiming my item had been delivered on the 6th and requesting a Trustpilot review.

Again I contacted them to request information and was told they are "chasing this" and that it would be delivered "soon".

Parcelforce still has no delivery for me in the system.

This leads me to believe the advertised item does not exist and they're building machines from scraps, not "refurbishing" units as they claim.

I have now filed a claim for a refund and if this isn't resolved by Monday I will be seeking legal remedies.

UPDATE: 12TH MAY
Filed a claim via PayPal. Ourdeal is now claiming it's been dispatched. They even used a screenshot which clearly states "Advised not received" - meaning Parcelforce was not given the item.

Excellent speedy service. The MacBook is as good as new. I wouldn’t hesitate to recommend our deal.

Mac arrived in great condition. It wasn't the spec I'd ordered, but not far off. After exchanging a few emails with the customer service team we agreed I'd keep it and they gave me a small refund. Excellent experience with helpful people

Quickly delivered and delighted with the computer.

Had some slight scratches in corner of the screen but overall really good condition, not had chance to set it up yet but seems really quick

Wonderful experience as a beginner’ from start to finish
This was my second purchase from this company
MacBook Pro arrived very quickly

The more I use my refurbished Mac the more delighted I am ,my only regret is that I didn’t do it sooner

Whilst looking for a new Laptop in the Apple store, I noticed the company called Ourdeal who refurbished apple products. At the time, I couldn't imagine buying a second hand Laptop. However, I contacted Ourdeal and was soon confidently persuaded that a reconditioned Macbook Air would meet all my requirements and at a very good price. Ourdeal are only too ready to help very quickly to solve any questions. I can thoroughly recommend Ourdeal if you are looking for an Apple.

The machine arrived on time and extremely well packaged. The applemac looks like new and will be using it in the next week.