I arrived at OurLove during a quiet and fragile time in my life, not searching for anything certain, only for a voice in the night. What I found was a connection that felt real, warm, and deeply pres... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Didnt really believe in dating apps before, then I ended up here. A friend recommended it. Lots of interesting people on here! Even if I dont find love, at least theres people to just chat with. Prett... Ver mais
A empresa respondeu
OurLove is 100% nep. Al mijn matches waren dag en nacht online, kwamen met vage verhalen (soms zelfs tegelijk in Barcelona én IJsland) en de berichten voelden AI-gegenereerd. Ik ontdekte dat de site w... Ver mais
A empresa respondeu
site works pretty stable and there are lots of people, but one thing kinda confused me. in the age and location filters i sometimes see profiles from other countries even though i set only my city. ha... Ver mais
A empresa respondeu
1,9
Mau
79 opiniões
Pede aos clientes que escrevam opiniões
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Keeping taking my $ i can't read massages or respond
Keeping taking my $
10 de janeiro de 2025
Opinião espontânea
Resposta da Ourlove
Hi, thank you for the feedback. We’re very sorry to hear about this issue.
Please contact our Customer Success Team immediately—they can review your account, stop any ongoing charges, and help resolve the problem so you can access your messages. Providing screenshots or payment details will help them address the issue quickly and ensure your account is secure.
SCAM
SCAM! SCAM! SCAM! RUN! RUN! RUN!,
It's a big scam ,Fake Profiles and AI generated pictures,they will push messages to you from the fake members you can't answer,lure you to subscribe,when you try to chat with them ,the messaging is off,it's not real time...you ask them a question and a topic and they will not answer but the Bot send a set of cooked romantic sentences and questions completely off from the topic,that's how you know you chatting with a bot or a fake person on the other end.
I have subscribed within an Hour and a few messages my credit was over,I realised my mistake and asked the guy to cancel my membership immediately,I have screenshots of our chat service as evidence that I will not be charged.Am waiting to see if that is true before I delete my account. Fingers away,find love somewhere unless you want to waste your money.
1 de janeiro de 2025
Opinião espontânea
Resposta da Ourlove
Hi Morh. We understand your frustration and take reports of fake profiles, AI-generated content, and misleading interactions very seriously. Accounts or messages that misrepresent themselves or pressure users to spend violate platform policies.
Please contact our Customer Success Team immediately—they can review your account, confirm your subscription cancellation, and investigate any unusual activity with messaging or credit usage. Providing your screenshots will help the team resolve the issue quickly.
Your feedback is invaluable, as it helps protect other users and improve the platform’s transparency, safety, and overall trustworthiness.
Too expensive and not real
Too expensive. And seems not real. I wouldn't advise you to use this
31 de dezembro de 2024
Opinião espontânea
Resposta da Ourlove
Hello, Vivee. We’re sorry to hear that the platform didn’t meet your expectations. We understand that pricing and authenticity are major factors when deciding whether to continue using a service.
If you feel the costs weren’t clear or the experience didn’t seem genuine, we recommend contacting Customer Support to review your account and billing details. Your feedback about pricing and profile authenticity is important and helps highlight areas where greater transparency may be needed.
Thank you for sharing your experience.
Scam🔊🔊🔊 So called members are from…
Scam🔊🔊🔊 So called members are from Mexico , Brazil, etc. Soo obvious that is soo scam unreal
29 de dezembro de 2024
Opinião espontânea
Resposta da Ourlove
Hi! We’re sorry that you feel this way about your experience.
If you suspect profiles are not genuine, we strongly recommend reporting them through the platform so they can be reviewed. Your feedback about authenticity and transparency is important. A reliable platform should make users feel safe and confident when connecting with others.
Not a single real profile on the site
Not a single real profile on the site. All people who work for the site, posing as members, sending you the same intricately worded letters.
No, if you were a real site with real people, you'd get mostly messages that say, "Hi" "Morning", "Sup". Not these "I'm so honored to speak with you and get to know you!"
Please. Be a real site with real people instead of scamming people
11 de dezembro de 2024
Opinião espontânea
Resposta da Ourlove
Hi, Courtney. We’re sorry that your experience led you to feel this way.
If you believe certain profiles may not be genuine, we strongly encourage reporting them so they can be reviewed. Platforms typically use moderation and verification processes, but user reports are an important part of identifying and removing suspicious activity.
Your feedback about message authenticity and communication style is valuable. A trustworthy platform should foster natural, transparent interactions, and concerns like yours highlight how important that is for users.
I thought I wasn’t going toget any…
I thought I wasn’t going to get any problems with this company I joined paid my membership then when my credits ran out I tried to buy more this company is an ebaressment totally will never use them again and I cancelled my membership I don’t know why anyone who would put up with there lies and deceitful ness
27 de dezembro de 2024
Opinião espontânea
Resposta da Ourlove
Hello, Catherine. We’re sorry to hear that your experience did not meet your expectations.
If you’ve canceled your membership, we recommend confirming the cancellation through your account settings or by contacting Customer Support directly to ensure no further charges occur. If there were issues while purchasing credits, the support team can review the transaction history and clarify what happened.
Your feedback about pricing, credit limits, and overall experience is important and helps highlight areas where improvements may be needed.
Resposta da Ourlove
Hi, Roberto. Thank you! 😊
We’re glad you found it simple, realistic, and entertaining. If you ever need guidance or support while exploring more content, our Customer Success Team is always here to assist.
This is a ripoff site
This is a ripoff site. People there are too good to be true! Crap!
21 de dezembro de 2024
Opinião espontânea
Resposta da Ourlove
Hello, Cheryl. We’re sorry to hear that you feel this way.
If you suspect that certain profiles are not genuine, we strongly encourage reporting them so they can be reviewed. Maintaining a safe and authentic environment is important, and user feedback plays a key role in that.
If there’s anything specific about your experience you’d like reviewed, our Customer Support Team can look into it and provide clarification.
Big disappointment
Big disappointment! Sent mail a few times because I got double charged and they did not consider refunding the money. This app will rip you off, eventually!. Do not dare to try!.
22 de dezembro de 2024
Opinião espontânea
Resposta da Ourlove
Hello! We understand your frustration and take concerns about double charges and refunds very seriously. Unauthorized or duplicate billing is not acceptable.
Please contact our Customer Success Team immediately—they can review your account, investigate the double charges, and guide you on resolving the issue. Providing any payment receipts or screenshots will help speed up the process and ensure you are properly refunded. Your feedback is important and helps improve the platform’s transparency and fairness.
.membership was too expensive,you would…
.membership was too expensive,you would run out of points ,have to pay for more to do messages took membership out in May cancelled Aug dec I had my profile taken off there was one guy I was interested in had a great profile,but he didn't make the effort to get to know me let him know before I had profile taken off got alot of matches,maybe the guy who I told him he didn't make effort will contact me
20 de dezembro de 2024
Opinião espontânea
Resposta da Ourlove
Hi! We understand your frustration with the membership costs and credit system. It can be discouraging to run out of points quickly, even when meaningful connections are possible.
Please contact our Customer Success Team—they can confirm that your subscription has been properly canceled, ensure your profile has been removed, and review any account concerns. Your feedback about member interactions and the credit system is valuable for improving the platform’s experience and transparency.
TRUE SCAM
I feel that all those profile are hire to keep you in. They are NOT real.
To keep talking you need to "buy credits". Looks "trapping". I wanted to cancel my suscription and it is not easy.
Stay away!
11 de dezembro de 2024
Opinião espontânea
Resposta da Ourlove
Hello! We understand your concern and take reports of misleading profiles and difficult cancellations very seriously. Accounts that misrepresent themselves or pressure users into spending violate platform policies.
Please contact our Customer Success Team—they can review suspicious accounts, assist with canceling your subscription, and help ensure your experience is safe and transparent. Your feedback also helps protect other users and improve the overall trustworthiness of the platform.
Ourlove site requires more credit points to continue chatting = extremely deep money pit (you can go bankrupt!!!!)
From my short experience, i can say the 2 guys that i had discussions were real (no AI, no fake). But “OurLove” site is a true scam sites. Scam because when you pay for the full access you, you are definitely limited in the number of text messages and emails you can open. After that, it request you to pay more to continue discussing with the people you are trying to connect. Those you stay there are definitely rich or desperate. After receiving notice to pay more for credit if wanted to continue chatting, i immediately told the guys that i’m out and provide them my email… but I didn’t expect much as it seems that many romance scammers trying to lure people out of “love sites”, not in my case, but i do look like it… cause only after a couple of days in, I’m already out of points to continue having good and interesting conversations. But i guess the guys that i’ve talked to were loaded and desperate to find true love on the site only. Unless you are rich and money is not an issue, then i agree with all previous commenters, stay away from “OurLove” site even if it has beautiful guys and girls out there. You won’t find love. But if your goal is to dream about being with beautiful guys or girls, then you can scroll through the site as there are many to fulfill your imagination.
6 de dezembro de 2024
Opinião espontânea
Resposta da Ourlove
Hi, Hong. We understand your experience and take concerns about credit limitations and spending very seriously. While some users may be genuine, the platform’s credit-based system for messaging and premium features can feel restrictive and costly, especially when trying to maintain meaningful conversations.
Please contact our Customer Success Team—they can review your account, clarify how credits are used, and help ensure you can use the platform safely and transparently. Your feedback is valuable and highlights areas where the site can improve fairness, usability, and transparency for all users.
DO NOT USE THIS SITE
DO NOT USE THIS SITE. IF I COULD WARN A MILLION PEOPLE AGAINST IT I WOULD. I'M NOT A RISK TAKER NORMALLY BUT I MADE THE GRAVE MISTAKE OF SIGNING UP TO THIS APP THINKING THAT IT LOOKED REALLY GOOD. MY MISTAKE. NOT ONLY COULD I NOT FIND A WAY TO SEARCH WITHIN MY OWN COUNTRY, BUT AFTER THE HEFTY MEMBERSHIP FEE, I COULD THEN LITERALLY ONLY SEND A COUPLE OF MESSAGES TO ANYONE IN RESPONSE TO THEIRS WITHOUT IT ASKING ME THEN TO BUY MORE CREDITS TO SEND A FEW MORE MESSAGES. I HAD LITERALLY SENT THREE MESSAGES TO THREE DIFFERENT PEOPLE BEFORE I HAD TO BUY CREDITS. SO THE ONLY WAY I COULD TELL THOSE PEOPLE THAT I WILL BE CANCELING MY SUBSCRIPTION AND IF THEY WANTED TO STAY IN CONTACT WITH ME TO LOOK ME UP ON INSTAGRAM SO I WON'T BE RESPONDING TO THEIR MESSAGES HERE ANYMORE BECAUSE I HAVE NO MORE CREDITS, WAS TO BUY MORE CREDITS TO LET THEM KNOW, RATHER THAN DISAPPEARING WITHOUT A WORD. THIS IS HIGHWAY ROBBERY AND AS I COMPLAINED TO THE COMPANY OURLOVE.COM IT SEEMS HIGHLY ILLEGAL. $40 FOR A MONTH SUBSCRIPTION. YET I COULD ONLY SEND THREE MESSAGES. ANOTHER $30 TO BUY 29 CREDITS WHICH WOULD ONLY ALLOW ME ANOTHER THREE MESSAGES. THIS IS BEYOND A SCAM. WHEN I TRIED TO GET SUPPORT FROM THE COMPANY NO ONE WANTED TO SPEAK TO ME. I WAS TALKING TO ABOUT THE WHOLE TIME UNTIL I INSISTED ON SPEAKING TO A CONSULTANT AND I IMMEDIATELY CANCELED MY SUBSCRIPTION. I TOOK A SCREENSHOT OF OUR TEXT COMMUNICATION CONFIRMING THAT I WILL NO LONGER BE CHARGED AFTER 30 DAYS BECAUSE I DIDN'T EVEN BELIEVE THEM I WANTED TO MAKE SURE I HAD EVIDENCE THAT THEY CONFIRMED IT. I WAS BEING FLOODED WITH MESSAGES FROM PEOPLE AND COULDN'T EVEN RESPOND TO ANY OF THEM. IN AUSTRALIA IF YOU DO PAY FOR SUBSCRIPTION YOU CAN TALK TO ANYONE FOR AS LONG AS YOU WANT. OURLOVE.COM IS HIGHWAY ROBBERY AT ITS WORST. I TOLD THEM I WOULD BE PUTTING A SCATHING REVIEW ON EVERY PUBLIC REVIEW FORUM AND I'M DOING THAT. AND TO THINK I'D NEVER PAID FOR SUBSCRIPTIONS BEFORE I REFUSED TO PAY JUST TO TALK TO PEOPLE ONLINE. I DON'T KNOW IF THE GUYS ON THERE GET TO USE IT FOR FREE BUT THEIR MESSAGES WERE FIRING AWAY SO EITHER THEY'RE DESPERATE OR THEY HAVE PLENTY OF MONEY TO BURN. AND HERE I FOOLISHLY CHOSE THAT ONE TO SUBSCRIBE TO THINKING IT LOOKED REALLY GOOD. BOY WAS I WRONG. LESSON LEARNED. DO NOT WASTE YOUR TIME WITH THAT DATING SITE PERIOD.
26 de novembro de 2024
Opinião espontânea
Resposta da Ourlove
Hi, Sharon. We’re very sorry to hear about your experience. We understand how frustrating it can be to feel restricted by the credit system and membership fees, especially when trying to connect with others and encountering unresponsive support.
Please contact our Customer Success Team immediately—they can review your account, confirm the cancellation, and investigate any unusual billing or credit issues. Sharing your screenshots and correspondence will help them resolve your concerns quickly and ensure you are no longer charged.
Your feedback is important and helps the team identify areas where the platform can improve transparency, fairness, and customer support, protecting other users from similar experiences.
After I uploaded a picture I got tons…
After I uploaded a picture I got tons of emails from so many good looking guys. Invite videos Everytime I logged in. But the interesting thing about it is what the emails say like it's an AI talking to or back at ya vaguely... that was the second red flag. The third is how much they wanted you to spend on CREDITS to actually reply or look at all the pictures. Hmmmm 🤔 don't think it's real!
30 de novembro de 2024
Opinião espontânea
Resposta da Ourlove
Hi, Sarina. We understand your concern and take reports of automated or misleading interactions very seriously. Accounts or messages that seem AI-generated or pressure you to spend credits excessively violate platform policies.
Please contact our Customer Success Team—they can review suspicious accounts, investigate unusual activity, and guide you on using credits efficiently. Your report helps protect other users and ensures a safer, more genuine experience.
Resposta da Ourlove
Hi, Emma. We understand your concern and take reports of misleading or fraudulent activity very seriously. Accounts that misrepresent themselves or pressure users into spending violate platform policies.
Please contact our Customer Success Team—they can review suspicious accounts, investigate potential scams, and help ensure your experience is safe, transparent, and genuine.
I even didn't update any information in…
I even didn't update any information in my profile, just upload photo and received comprehensive email that the guy found a lot of common with his interests in my profile. Communication with members, seems like going nowhere just keep you on hook for chatting, where you charged in points for time in chat and opening every single photo you received. Points are extremely expensive.
24 de novembro de 2024
Opinião espontânea
Resposta da Ourlove
Hi, Maria. We understand your frustration and take concerns about credit usage and misleading interactions very seriously. The credit system is designed for messaging and premium features, but it can feel restrictive and costly, especially when interactions seem automated or unproductive.
Please contact our Customer Success Team—they can review your account activity, investigate any suspicious profiles, and guide you on using credits efficiently. Sharing your experience helps the team improve transparency, fairness, and safety for all users.
I wish I could give this site zero…
I wish I could give this site zero stars! It seems to be run by bots or AI or something. I didn't even have a profile picture that showed my face and I still got a ton of requests to chat. I chatted with one guy for a while that I thought I maybe had some things in common with and his answers never really matched my questions! Also after a few short interactions, the system won't let you continue until you pay again... it's a total scam! Don't engage! I stupidly lost more money than I'd like to say.
7 de novembro de 2024
Opinião espontânea
Resposta da Ourlove
Hi Maya. We understand your frustration and take reports of automated or misleading interactions very seriously. Accounts or messages that misrepresent themselves violate platform policies.
Please contact our Customer Success Team—they can review suspicious accounts, investigate any unusual activity, and guide you on using credits safely. Your report also helps protect other users and improve the platform’s transparency and trustworthiness.
SCAMMERS…
I recently used this site thinking that they were honest and transparent. The excessive fees were outrageous. I suspect some profiles like the guy I was talking to(James 52) are fake or employed by the company to keep users engaged. Be cautious, research thoroughly, and prioritize your safety and finances. They are "SCAMMERS"
26 de setembro de 2024
Opinião espontânea
Resposta da Ourlove
Hi, Airam. We understand your concern and take reports of misleading or fake profiles very seriously. Accounts that misrepresent themselves or pressure users into spending violate platform policies.
Please contact our Customer Success Team—they can review suspicious accounts, investigate potential fraudulent activity, and guide you on staying safe while using the platform. Your vigilance helps protect other users and ensures a safer, more genuine experience.
Scam getting love letters from scam…
Scam getting love letters from scam artists with false pictures.
5 de outubro de 2024
Opinião espontânea
Resposta da Ourlove
Hi! We understand your concern and take reports of fake profiles and misleading messages very seriously. Accounts that use false images or fabricate interactions violate platform policies.
Please contact our Customer Success Team—they can review suspicious accounts, investigate potential scams, and help ensure your experience is safe and genuine. Reporting these incidents helps protect other users and maintain a trustworthy community.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.