Jestem wieloletnim klientem OVH. Dużym minusem jest traktowanie obecnych klientów. Chcąc ulepszyć maszynę do v2 Core i 4Gb ramu w moim dashboardzie musze zapłacic minimum 49zł/netto/msc To samo... Ver mais
Localização
Alterar localizaçãoSwobodna 1, 50-088 Wrocław, Krzyki, PL
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Na 3 tygodnie prze dodnowieniem domen otrzymałem fakturę. Nie chciałem przedłużać domen więc zrezygnowałem z nich. i napisałem do supportu o fakture korygującą. Otrzymałem odpowiedź , że nie ma takiej... Ver mais
A empresa respondeu
Korzystam z usług OVH od wielu lat, może to 10, a może więcej. Najlepiej to świadczy o wysokiej jakości obsługi. Ceny są bardzo dobre, a i usługi świadczone są na dobrym poziomie. Jeśli mam jakiś prob... Ver mais
A empresa respondeu
Chciałbym serdecznie podziekowae za pomoc, jakiej udzielono mi w zakresie hostingu, dzialania strony oraz administracji panelem OVH. Otrzymane wsparcie było konkretne, rzeczowe i przede wszystkim s... Ver mais
Informações sobre a empresa
Sobre OVHcloud - Poland
Escrito pela empresa
OVHcloud is a global European leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacenter and points of presence spread across the globe.
Informações de contacto
Swobodna 1, 50-088, Wrocław, Krzyki, Polónia
3,4
Aceitável
141 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A great option if you are looking for a…
A great option if you are looking for a budget solution. However, all the IPs I've tried are blocked by Hotmail/Outlook. The network setup is also a bit non-standard and requires some extra configuration.
The ECO servers in the Kimsufi range allow you to order additional IPv4 addresses, but you are stuck with only one (!) IPv6 address. This is a huge drawback in 2026 when other providers routinely offer a /64 or more.
Aside from the IPv6 issues on the new Kimsufi range, my So You Start (SYS) server has been running without problems for years.
21 de março de 2026
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
NIE POWĄZNA FIRMA KUPIŁEM DOMENY 7 I…
NIE POWĄZNA FIRMA KUPIŁEM DOMENY 7 I NIE MOGE DOSTAĆ FAKTURY I TAK CZEKAM I CZEKAM I SIE NIE DOCZEKAM PO ZA TYM CZEŚC NIE DZIAŁA DOMEN I NIE SĄ WSTANIE POWIEDIEĆ CO JEST NIE TAK NIE POWAZNA FIRMA
19 de março de 2025
Opinião espontânea
Resposta da OVHcloud - Poland
Hello,
Thank you for taking the time to submit your opinion on Trustpilot, and I am sorry for this feedback.
OVHcloud is constantly improving its services and support, particularly to reduce the time it takes to process requests.
We are also continuously improving our billing system to deliver a great user experience.
In order to analyze the exchange with our support, I have just sent you a request for information. In response, please provide me with your OVHcloud NIC handle in the form of abXXX-ovh.
If you have a pending request, I can restart the service concerned.
I thank you for your understanding, and I will remain at your disposal.
I look forward to your return and wish you a good day.
Best wishes,
Your OVHcloud advisor.
^LaiM
CS15337227
CS15337227
Sympatyczna odpowiedź. Jasna informacja. Jestem zadowolona z kontaktu i otrzymanej pomocy.
19 de março de 2026
Opinião espontânea
Obsługa klienta
Obsługa klienta, który chce otrzymać istotne informacje, przez osobę na infolinii odpowiadającej z irytacją z tytułu zadanego pytania, oceniam bardzo nisko.
18 de março de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello John,
We sincerely regret the frustration you experienced during your interaction with our support team.
At OVHcloud, we place a high value on confidentiality and data protection, which is why we cannot disclose personal information about our employees or customers.
If you have any questions or concerns about our services, we would be happy to assist you. Do not hesitate to provide us with your customer ID or contact us via livechat or through our ticket system for personalized support.
Best regards,
Homéfa S.
Miła i konkretna rozmowa
Miła i konkretna rozmowa. Sprawdzono mój problem. Dokładnie, cierpliwie wyjaśniono mi co i w jaki sposób mam zrobić. Podano mi instrukcję krok po kroku,
Dziękuję bardzo
16 de março de 2026
Opinião espontânea
zgłaszam waszą infolinię do UOKIK
zgłaszam waszą infolinię do UOKIK. To kpina że nie można się połączyć z operatorem, a każde kliknięcie w opcje menu kończy się info że wszystko jest na www!
4 de março de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Peter,
Sorry for the difficulties encountered in obtaining assistance.
At OVHcloud, our teams are spread over several channels to better support you by phone, ticket, on our social networks, and via live chat.
We have just sent you an information request for
obtain your client ID and better assist you.
Regards,
Homéfa S.
Bardzo sprawna pomoc konsultanta przez…
Bardzo sprawna pomoc konsultanta przez telefon. Rozmowa krótka i rzeczowa.
Problem już (mam nadzieję) został rozwiązany.
4 de março de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Barbara,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
Bardzo dobry kontakt
Bardzo dobry kontakt, rzeczowa i konkretna informacja dot. mojego problemu.
: CS15277303
2 de março de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Janusz,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
Wszystko przebiegło bezproblemowo
Wszystko przebiegło bezproblemowo udało się odnowić usługę moja wiedza w zakresie hostingu została uzupełniona.
27 de fevereiro de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Leszek,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
Do czasu awarii wszystko OK, albo i nie..
Pan Błażej, po 'zakończonej' interwencji poprosił o opinię no to ją dodam...
- awaria w serwerowni, wycięta cała sekcja
- mamy wewnętrzną informację, że coś leży, zaczynamy sprawdzać
- strona statusu OVH - wszystko na zielono, czyli działa :)
- no nie działa...
- po około godzinie od wystąpienia problemów (!) komunikat na stronie, no że nie działa
- po około 5 godzinach sekcja serwerowni wstaje powoli (nie bez problemów, bo w trakcie maszyna jest restartowana / wisi, na stronie statusu pojawia się zalecenie do restartu maszyn przez klientów (!), bo niektórym to ponoć pomaga - jako ciekawostka potem ten tekst zniknął)
- wszystko prawie wróciło do normy oprócz jednego bloku adresacji /29. Żaden IP z tego jednego bloku nie działa (inne bloki działają).
- po 24 godzinach od awarii blok dalej nie działa, support nic nie jest w stanie powiedzieć bo muszą uzyskać odpowiedź z centrali (!)
- w międzyczasie dokupiliśmy jeden adres IP aby spróbować przepinać usługi
- no niestety wszystko wskazuje że ten IP też nie działa...
Ogólnie przez tyle lat co jesteśmy w OVH - jeżeli wszystko działa - super, spoko i ok :)
Jeżeli masz pecha i maszyna jest targana awariami, ogólnie musisz mieć plan awaryjny do przeniesienia się na szybko gdzieś indziej. Nigdzie nie jest różowo i OVH nie jest tutaj wyjątkiem... Jesteśmy w OVH nie wiem, z 10 lat. Zostawiliśmy jedną maszynę i ona tam dalej będzie pewnie jako 'backup', ale część wirtualek po awarii poszła już gdzieś indziej :)
Edit:
Poprawię swoję ocenę na 1. Po tygodniu (!!!) od zgłoszenia awarii IP dostałem pytania o przeprowadzenie diagnostyki. Polecam support ;)
23 de fevereiro de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Piotr,
Thank you for giving us your feedback via TrustPilot and we are sorry for the inconvenience encountered.
OVHcloud strives to provide the best possible service and support to provide solutions.
So that I can check what happened and give you explanations or take action on the processing of your request, I invite you to reply to the request for information that I have just sent you to retrieve the ID of your OVHcloud account (xx12345-ovh) or the contact email address of it.
If necessary this page could help you find the information:
https://help.ovhcloud.com/csm/en-ie-account-log-in-ovhcloud-control-panel?id=kb_article_view&sysparm_article=KB0043034
Regards,
Maxime.R
Za każdym gdy mam problem
Za każdym gdy mam problem, niewiedzę, uzyskuję szybkie i zrozumiałe dla mnie wsparcie .
23 de fevereiro de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Romuald,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
Last time I gave it a 5, today 1
Last time I gave it a 5, today I gave it a 1. I've been a customer (baremetal, public cloud) for 10 years. I recently ordered and paid for two dedicated machines on February 3rd. They were supposed to arrive within 3 days. After a week of silence, I contacted support with a brief message: "It will be here on the 16th," with no explanation for the delay or silence. Today, the 16th, the day is ending, and I still don't have any dedicated servers. Now, in the chat, some cheerful consultant wrote to me, "Order delayed, it will be here on the 27th." And instead of explaining, the guy disconnected the chat.
This is so completely absurd and unserious that words are amiss. I strongly advise against using it.
I feel like something is wrong with OVH and their customer service: I don't know what's going on with my order, there's no contact... This is NOT what a serious business looks like...
16 de fevereiro de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Daniel,
Thank you for taking the time to submit your opinion on Trustpilot and I sincerely regret this feedback.
At OVHcloud, we are committed to continuously improving our billing and order delivery system to offer you the best possible experience.
We deliver services between “120 seconds” when all parts are available and up to “14 days” when a part order is required as indicated in our contracts: https://www.ovhcloud.com/pl/terms-and-conditions/contracts/
In order to analyze the various difficulties encountered as well as your exchanges with our services, I invite you to respond to the request for information that I have just sent you. You can reply by sending me your OVHcloud account ID (xx12345-ovh).
If you have a request waiting to be processed, I can then relaunch the service concerned.
I thank you for your understanding, and I will remain at your disposal.
I look forward to your return and wish you a good day.
Your OVHcloud advisor.
^LaiM
bardzo duzo cierpliwosci i…
bardzo duzo cierpliwosci i profesjonalizmu
9 de fevereiro de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Katarzyna,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
Resposta da OVHcloud - Poland
Hello Artur,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
Złożyłem zlecenie aktualizacji danych…
Złożyłem zlecenie aktualizacji danych WHOIS dla 3 moich domen. Ponieważ sprawa przeciągnęła się ponad 48h, skontaktowałem się z przesympatyczną i bardzo pomocną konsultantką na infolinii. W kilka mitu domknęliśmy temat i wszystko zakończyło się sukcesem! (Nr zgłoszenia: CS15160110)
6 de fevereiro de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Krzysztof,
I take the liberty of replying to you in English. I hope this is okay with you.
We thank the entire OVHcloud team for their professional service.
We are pleased that our consultant was helpful and friendly during the call to the hotline.
Updating the WHOIS data for your domains is a priority for us.
We are committed to providing the best services and continuous improvement.
Our team remains at your disposal for any additional questions or needs.
Thank you for your cooperation.
Dieynaba K.
Nie polecam tego dostawcy
Nie polecam tego dostawcy. Fatalny stosunek do klienta, od kilku dnia czekam na odpowiedź od działu obsługi. Zapłaciłem za usługę domeny na 3 lata, a mimo to dostaję maile z groźbą o wstrzymanie usługi jeśli nie zapłacę faktury za rok. Ze strachu o moją stronę byłem zmuszony zapłacić jeszcze raz.
5 de fevereiro de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Mikołaj,
I am truly sorry to hear about the issues you are experiencing with our services.
At OVHcloud, we are committed to providing quality support and upholding our commitments to our clients.
To better understand and resolve this issue regarding your domain, could you please provide me with your ticket number or send us your OVHcloud ID(aa0000-ovh or 0000-0000-00)?
Thank you for your patience and understanding. We will do everything in our power to resolve this situation.
Best regards,
Homéfa S.
Indywidualne podejście do stałego klienta – dziękuję za zrozumienie!
Jestem stałym klientem OVHcloud (utrzymuję tu m.in. portfel ponad 200 domen) i bardzo doceniam sposób, w jaki potraktowano moją nietypową sytuację. Zwróciłem się z prośbą o wcześniejsze anulowanie zobowiązania czasowego na serwer dedykowany, ponieważ mój klient końcowy nagle zakończył działalność.
Mimo że formalnie wiązała mnie umowa do sierpnia, Dział Reklamacji podszedł do sprawy indywidualnie i "po ludzku". Zamiast sztywnego trzymania się regulaminu, doceniono naszą długoletnią współpracę i wykonano gest handlowy, anulując resztę zobowiązania.
Szczególne podziękowania dla Pana Pawła S. za szybką reakcję oraz Pana Michała G. za finalną, pozytywną decyzję. Takie partnerskie podejście sprawia, że chce się z Wami współpracować dalej.
Nr zgłoszenia: CS15002548
4 de fevereiro de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Jakub,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
Dziękuję za pomoc i poradę
Dziękuję za pomoc i poradę, świetny kontakt z osoba z infolinii, pełen profesjonalizm (dot.zgłoszenie: CS15133165)
2 de fevereiro de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Karolina,
Thank you for taking the time to share this positive feedback about your experience with our support team.
We do our best to offer high-performing services and quality support at your complete disposal.
The entire OVHcloud support team remains available should you need assistance through all our channels, whether by phone, ticket, live chat, or social media.
Best Regards,
Maxime.R
Great services
Reliable server, easy to manage, and good value for money. Happy with OVH.
CS15130972
2 de fevereiro de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello James,
We're happy to see that you attest our server reliable and easy to manage, and that you feel you're getting good value. We appreciate your positive feedback.
The entire OVHcloud support team is ready to assist you through any of our channels, including phone, tickets, live chat, or social networks.
Best Regards,
Homéfa S.
Kontakt z infolinią
Kontakt z infolinią, i późniejsza kontynuacja rozwiązania w ramach zgłoszenia CS15086403 - profesjonalne podejście do partnera w biznesie.
SERCE IT - poleca kontrahenta z czystym sumieniem.
29 de janeiro de 2026
Opinião espontânea
Resposta da OVHcloud - Poland
Hello Dawid,
I take the liberty of replying to you in English. I hope this is okay with you.
The OVHcloud team thanks you for your message and your loyalty. We are delighted to hear that our hotline was able to provide an effective solution for your request.
At OVHcloud, we are committed to continuously improving our services to meet the needs of our customers. We are happy to know that we were able to meet your expectations and thank you for your trust.
Thank you again for your recommendation and trust.
Best regards,
Dieynaba K.
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