Their customer service team exists to demean and assist you in suffering. The most useless out of any other company you will ever encounter. They will literally dismiss you, ignore everything you’ve s... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Four items, four defects: Amigo trousers tore at the front just from standing up off a sofa, Renata trousers had a seam come undone after 10 min wear, Mau shorts faded despite limited use, and a l... Ver mais
I bought summer trousers made from linen, paid 250 euros for them, justifying the purchase for myself as if I would wear them forever. However after THE FIRST wash they just fell apart, I literally go... Ver mais
I’ve been following PW for a super long time now and always been in awe by their designs and creative direction. I’m a fashion design student and love finding brand that are just so aesthetically plea... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Paloma Wool is my name and the name of this project. A project on photography, clothing and other experiments. From Barcelona.
Informações de contacto
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lo mejor
Empresa de mucho estilo, mucha ropa diferente pero de calidad.
The quality and the price are just…
The quality and the price are just perfect, I bought them for my girlfriend and she absolutely love them. Right on the spot.
Very much recommended!
Me encantó la experiencia con esta…
Me encantó la experiencia con esta marca. Sin duda para repetir!
Gr8 service thank you for everything
Gran compra
Ropa genial, la gente es encantadora y las popups lncreibles
Simply the best.
Amazing clothes
Shoes are really bad quality!
Shoes are really bad quality!
I ordered 2 sizes of their new green boots and they both arrived damaged. The leather has already ripped on parts of the boot, mostly along the stitching. I don’t think this is caused by shipping, this looks like poor production. Considering these boots where 300 euros this is unacceptable.
I have bought clothes from Paloma wool before which where totally fine, and I really loved the boots. I expected better from them.
Too expensive for the quality
I’ve been following PW for a super long time now and always been in awe by their designs and creative direction. I’m a fashion design student and love finding brand that are just so aesthetically pleasing. I finally decided to save up for a piece and I really hate to say this but it’s not worth the price…the pants I bought are already falling apart. Really can’t justify the quality for what I paid.
My best recommendations!
Always completely beautiful designs - I love every piece I own from Paloma Wool. It also comes with a warm and heartful service - they always help me out fast if I have questions or need to switch a size. THANKS <3 <3 <3
Bad quality
Bad quality....only useable for pictures not for actual wearing
Awful customer service
Awful customer service. Product not delivered and then embroiled in multiple emails which the assistant didn't seem to understand or was willfully misunderstanding. Put me off ever buying anything from them again when expensive items are mis-delivered and you are not believed despite the evidence (actual delivery address vs requested delivery address) showing that the item has been mis-delivered. Starting to wonder if I will ever get the product or my money back...quite a lot of money by the way.
Bad quality
Everything I’ve bought from Paloma Wool has been terrible quality and it’s SUCH a shame because the designs are beautiful.
I even ordered a pair of trousers (black ottu) which were sent to me. When I complained about them breaking on the first wear and contacted customer service they said they were aware of this problem with all of the black items in this style!!! Why sell them then? They remained on sale! I guess they’re just hoping people don’t ask for a refund. Really very poor for the price.
Lovely sweaters with great colours
I have three sweaters from Paloma, love the style, not long like a lot of jumpers are and the quality is good. I love the alpaca mix as it makes the jumper very warm and soft. I will buy from Paloma again.
In love with styles but not great quality
I have 3 items from them which are the most expensive items I have in my wardrobe. I have the Lera top, Orinocco pants and Claudia Pants. The last ones mentioned are my absolute favorite item that I own, after a year having them I am as excited to wear them as the first time. I love the style they have. Having said that, I’m not at all impressed by the quality, the pants keep falling a part with the knit. Still wearable but after a few wears, they don’t fit the same and it threaths. In conclusion, amazing styles but you pay an insane amount of money for not that great quality.
Terrible quality I got their cupro made pieces
Terrible quality garments I really am not exaggerating here when I write that their fabrics and their manufacturing are CHEAP. This company is yet another example of fast fashion clothing at designer prices. Made in Spain or Portugal just like Zara. If you don't mind the make of low quality garments just go to zara and save yourself around 100 dollars or so. Also the customer service is shameful. For one they are unavailable and once they get back to you its in a try hard snobby attitude. Oh and they charge the customer 20 dollars to return an item. They have good marketing. Good designs. Shockingly shabby execution. Dodgy customer service.
Terrible quality
I bought the iris trousers and while they are beautiful they are awful quality. They began to fall apart after the first use and after 3 wears are completely unusable. Extremely disappointed especially as these trousers are described as sustainable and enduring. On top of that the customer service is terrible. Won’t buy from them again.
Low quality, bad customer service
The prices are insanely high given the bad quality of the garments. I recently bought a pair of their pants for 159€ and I am shocked at how bad they looked after one gentle cold wash. Color lost its brilliance and stitching looks like they will fall apart soon. The fit is not nice either. I contacted customer service and all they could say was “the pants are simply meant to be like that”, I can’t believe it! Paying 159€ for such bad quality is outrageous. Never again!!
Would buy again!
Bought beautiful jumper
Bought beautiful jumper, great quality. Would buy from them again
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








