Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I just love the concept of Pangaia, their attitude and service, all 5 out of 5. Special thanks for sport line, I truly think they are beyond and above all brands, who still use plastic as sport materi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love special prices! Always buy something with new colors But there is one downside. I don't want to buy new models and forms because the company has a very weird return policy. Unless you track... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Edit: a couple of days after my public review of the brand, they issued the refund. ——— Ordered two items three months ago. Never arrived. The issue is not PanGAIA but UPS, who lost the parcel.... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

My order was reported as damaged by the shipping carrier 20 days ago and has not been delivered. Despite this, I have not received a refund or any resolution. Only excuses.

Informações sobre a empresa

  1. Loja de roupa
  2. Loja de roupa desportiva
  3. Loja de roupas para bebé
  4. Fabricante de roupas e tecidos
  5. Designer de moda
  6. Loja de roupas de exterior

Escrito pela empresa

PANGAIA is a materials science company bringing problem-solving innovations to the world through premium lifestyle products and experiences. Sciences. Purpose. Design. #SustainableMaterials #EcoFriendlyClothing #EnvionmentallyFriendlyClothing #RecycledMaterials #InnovationFashion #Tracksuits #Hoodies #TrackPants


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

You are way too slow

16 de março de 2024
logótipo da PANGAIA

Resposta da PANGAIA

Hi Silviya,

We're so sorry to hear about the delay - Rest assured, our team reached out to you directly to rectify the situation.


Team PANGAIA

Classificada 5 em 5 estrelas

100/10–best tote bag ever for the bug lovers out thereee!

I LOVE, love, love my new tote bag so much! I seriously have no words for it. If you’re into entomology like me and have a love for little critters, this bag is for you! The quality is exceptional, it’s spacious and overall, it’s just so freaking cute. Absolutely obsessed with it and have been looking for a bag like this forever now.

26 de fevereiro de 2024
Classificada 4 em 5 estrelas

The sweatshirt is perfect

The sweatshirt is perfect! I would’ve gave my experience 5 stars except I didn’t see anything about having to pay duty, and I had to pay almost 70$ more for an already pricy sweatshirt.

15 de março de 2024
Classificada 1 em 5 estrelas

Don’t trust this greenwashing company

This company did not bother to continue meeting my customer enquiry needs when I emailed them last last year asking them questions about their activewear particularly questions pertaining to the durability and percentage of their bio-based fibres. They just decided without any reason to no longer answer my queries. It seems my questions were a little too inquisitive for them, questions which I now see as effectively exposing this greenwashing company. If it was such that they were sincere in their company ethos then they would have not cut contact with me for being too inquisitive about their products. Avoid this money grabbing company which is anything but customer oriented!

In response: It was subsequent enquiries I made which were completely ignored. Your type of response here from you is so predictable and self-preserving without any recourse to my unanswered emails which I have record of and which you have no record of responding to because you didn’t bother. Just suck it up.

13 de novembro de 2023
Opinião espontânea
logótipo da PANGAIA

Resposta da PANGAIA

Hi Stephen,

We're sorry to hear you feel this way.

We've reviewed your conversation with our team and can confirm that we answered your queries in November 2023.


Team PANGAIA

Classificada 3 em 5 estrelas

Was very hard to decide what size will fit me

Was very hard to decide what size will fit me as the model is 5’10 female wearing size XS and the man is 6’3 wearing M. Turns out I could have worn an S for close fit or M for my normal fit. I’m 5’9 male with normal build.

1 de março de 2024
logótipo da PANGAIA

Resposta da PANGAIA

Hi,

We're sorry to hear about the inconvenience caused, hoping that the size you've chosen is right for you. We do offer free exchanges if you decide to try a different size - Feel free to reach out to our customer service team and we'll be happy to help you find it.


Team PANGAIA

Classificada 5 em 5 estrelas

Exceptional quality and service

I recently made a purchase from Pangaia and I am thrilled with the experience. The quality of the items I received is top-notch, and the service provided by the shop is simply amazing.

Although one of the items I ordered arrived in the wrong size, I contacted their customer service team, and they promptly sent me a new one without any hassle. The efficiency and responsiveness of their customer service truly impressed me.

Overall, I am extremely satisfied with my shopping experience at Pangaia. I highly recommend them for their great quality products and outstanding customer service.

23 de fevereiro de 2024
Classificada 5 em 5 estrelas

Valued Customer Service

I appreciate the customer care I received. I take pride in my purchased from Pangaia and they take pride in the service they provide. I am very pleased with the service I received with the concerns I had for a product I purchased over a year ago. Pangaia has a lifetime customer in me.

23 de fevereiro de 2024
Classificada 4 em 5 estrelas

Quality good but pricing high

Quality good but pricing high. I dropped a star because I was disappointed with the colour when it arrived as it appeared more beige than stone which is how it appears on the website.

20 de fevereiro de 2024
Classificada 1 em 5 estrelas

I will never order this brand again

I will never order this brand again. There is a block of writing on every piece I ordered. Sweatpants should not be tumble dried. Who would buy sweats you can’t put in the dryer. No good customer service. Can’t talk to a person.

27 de fevereiro de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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