I just love the concept of Pangaia, their attitude and service, all 5 out of 5. Special thanks for sport line, I truly think they are beyond and above all brands, who still use plastic as sport materi... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I just love the concept of Pangaia, their attitude and service, all 5 out of 5. Special thanks for sport line, I truly think they are beyond and above all brands, who still use plastic as sport materi... Ver mais
A empresa respondeu
I love special prices! Always buy something with new colors But there is one downside. I don't want to buy new models and forms because the company has a very weird return policy. Unless you track... Ver mais
A empresa respondeu
Edit: a couple of days after my public review of the brand, they issued the refund. ——— Ordered two items three months ago. Never arrived. The issue is not PanGAIA but UPS, who lost the parcel.... Ver mais
A empresa respondeu
My order was reported as damaged by the shipping carrier 20 days ago and has not been delivered. Despite this, I have not received a refund or any resolution. Only excuses.
PANGAIA is a materials science company bringing problem-solving innovations to the world through premium lifestyle products and experiences. Sciences. Purpose. Design. #SustainableMaterials #EcoFriendlyClothing #EnvionmentallyFriendlyClothing #RecycledMaterials #InnovationFashion #Tracksuits #Hoodies #TrackPants
Reino Unido
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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I love everything about this product and can't wait to wear it again. The quality is exceptional, and the craftsmanship is top-notch.
Crazy amazing customer service, I partner with them yearly and I always love their products, ethos, and quality of products on their site and also easy to exchange and order. A great brand going the distance, I look forward to every package and item I receive.
Love the sweat set that I ordered (very comfortable and the color is beautiful). I had a small issue with the stitching on my track pants, and Pangaia sent me a new pair! Definitely seems like they care a lot about customer experience and want to make things right.
so firstly I want to start off by saying I ordered 5 items on Thursday before 3pm and paid £10 for next day delivery.When Friday rolls around no sign of my parcel and tracking doesn't show anything either. IS THIS SOME SORT OF JOKE!!!!! I then email customer service and they say it hasn't been dispatched yet. well I can see that so what did I pay an extra £10 for.
Anyways I received my parcel on Monday and the off white tracksuit had weird marks on in some places and due to delivery being to late ive gone ahead and returned the whole parcel, they only offer DHL returns which are very inconvenient and I asked if an separate return label can be used such as royal mail because they used to use them but this is no longer eligible for some weird reason and I suggest you bring it back as dhl shops are scarce. The quality of the tracksuits do feel nice and the design is nice but due to the other reasons I will take my business else where>

Resposta da PANGAIA
Great customer care, the exchange due to me ordering the wrong size was perfect and didn’t take long at all
Really like the set i bought. Feels nice and looks incredible but the pants in particular has begun to shed its inner lining after first wash. It is quite alot and only seemingly in the left pant leg. Further more they shrunk alot as well, thinking that i mabye should have gone a size up.

Resposta da PANGAIA
very good design and quality of the garment. also, made in Europe!!!
Made an return arrived a few weeks ago but haven’t got any money back

Resposta da PANGAIA
Delivery is not OK. It is slow and complicated. Every time I have to make a description of the products and fill out a power of attorney for the courier company to release the goods from customs. This creates unnecessary tension, which prevents me from fully enjoying my new clothes.

Resposta da PANGAIA
Love the shapes, colours and fabrics of the track suits, my favourite loungewear ever. Good customer service.
The delivery took lesser than expected…everything was super good and my new pink sweatshirt is just wow! I love it. Thank you.
I just love Pangaia clothes, fit is always good great quality and sustainable. Fast shipping.
Thanks!
fast shipping, love the shirt/jacket
i love this jacket. i'm 5'4" and opted to go for the xs as it seemed fitted on the 5'10" model. it fits oversized exactly how i needed it to be and it fits my personal style so well. also it keeps my body heat in without being oppressively heavy. also, surprise pockets inside the jacket!
I recently received a jade green track pants and sweatshirt as a gift, and I absolutely love them. However, I’ve noticed that they shed a lot. After washing them, there are numerous cotton bits coming off, which is disappointing because I really like them. Unfortunately, I’m hesitant to wear them because they leave lint all over my clothes. Such a waste!!!!

Resposta da PANGAIA
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