Using the Parts Town website was very easy. I was able to search the model number of my older central air unit, find the part I needed (which was no longer produced), and their website even told me wh... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had to cross-reference the original OEM part number to new OEM part number using AI before I was able to locate it. As well, I was charged twice for the item which impacted the credit available on m... Ver mais
A empresa respondeu
Ordered product July 2nd. Paid extra for expedited delivery. Confirmation that package to be delivered by end of day, July 3rd. July 4th, revised new delivery date to be July 6th. Received Packag... Ver mais
A empresa respondeu
I ordered replacement parts for my De'Longhi Espresso Machine: the internal and external steamer tubes. They arrived quickly and were exactly as depicted. That is, they were new and precisely the pa... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant or foodservice parts for your kitchen equipment one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Escrito pela empresa
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Informações de contacto
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canadá
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4,3
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
satisfied with the whole proces
14 de julho de 2026
Resposta da Parts Town Canada
Hello Marion,
We are so happy to hear you were satisfied with the whole process. Thank you for choosing Parts Town Canada!
Sebastian
Resposta da Parts Town Canada
Hello Jeremy,
We appreciate your 5-star rating and positive feedback. We are glad your parts were correct and delivered quickly right to your home. Thank you for choosing Parts Town Canada!
Sebastian
Ordering was really easy and I got my…
Ordering was really easy and I got my part earlier than expected. Saved a lot of money too!
26 de junho de 2026
Resposta da Parts Town Canada
Hello Thaisa,
We are so pleased to hear that your ordering experience was easy and that you received your part earlier than expected. We're also glad we could help you save money! Thank you for choosing Parts Town Canada!
Sebastian
La quantité de pièces disponibles.
13 de julho de 2026
Resposta da Parts Town Canada
Merci pour vos commentaires positifs et votre note de 5 étoiles. Merci d'avoir choisi Parts Town Canada!
Sebastian
Resposta da Parts Town Canada
Hello Dar,
We're so glad to hear that your ordering process was easy and that your item was ready for pickup so quickly! Thank you for choosing us.
Sebastian
I ordered my part on July 12
I ordered my part on July 12, order #0900372373, I paid the extra $50 to expedite the shipment. I still haven’t received it, 5 days later.
12 de julho de 2026
Resposta da Parts Town Canada
Hello Russell,
We sincerely apologize that your expedited shipment has not yet arrived. We understand your frustration and are actively investigating the delay with your order and will reach out to you shortly.
Sebastian
Resposta da Parts Town Canada
Hello Bertrand,
We are so happy to hear that our pricing and delivery speed met your expectations. Thank you for your wonderful feedback!
Sebastian
The box arrived mangled and the motor…
The box arrived mangled and the motor inside had mud all over it for some reason. It is still working, but it looks like the box was thrown into a drying machine.
11 de julho de 2026
Resposta da Parts Town Canada
Hello Matt,
We are very sorry to hear about the condition of the packaging and the motor upon arrival. We understand your disappointment with the damaged box and the unexpected mud. We are looking into your order and will reach out to you shortly.
Sebastian
Purolator waste of time
Purolator. Did not even attempt to deliver package. Waited at home all day, now I have to go pick it up because driver left at pick up point. Did not ring door bell, did not leave delivery notice.
9 de julho de 2026
Resposta da Parts Town Canada
Hello,
We are truly sorry to hear about the trouble with your delivery. We understand how frustrating it is to wait all day for a package that doesn't arrive as expected. We are looking into this matter and will reach out to you shortly.
Sebastian
quick and easy to order what i need
10 de julho de 2026
Resposta da Parts Town Canada
Hello Vincent,
We're so glad to hear you found our ordering process quick and easy. Thank you for your wonderful feedback!
Sebastian
The parts were easy to order and…
The parts were easy to order and arrived in a timely manner. The cost of shipping is significant which was a deterrent. If I could find the parts locally, I would, which is only do to the shipping cost. It doubled the cost of the product.
10 de julho de 2026
Resposta da Parts Town Canada
Hello,
We appreciate your feedback regarding the shipping cost. We understand that this can be a significant factor, and we are always looking for ways to improve our services while keeping costs reasonable. We are glad the ordering process was easy and the parts arrived promptly.
Sebastian
External part cross-referencing was required
I had to cross-reference the original OEM part number to new OEM part number using AI before I was able to locate it. As well, I was charged twice for the item which impacted the credit available on my card even though the second charge was automatically refunded. Apart from that, everything else was good. Delivery was as promised and was easy to track.
9 de julho de 2026
Resposta da Parts Town Canada
Hello Gordon,
We appreciate you sharing your feedback. We are sorry to hear about the difficulty you experienced with cross-referencing the part number and the double charge, even with the prompt refund. We are glad to know that the delivery was as promised and easy to track. We are always working to improve our processes.
Sebastian
Great customer service.
I called with what I thought was a part number for a heat pump. Customer service, took my information, and confirmed the part. It was shipped and recieved quickly. Its installed and running perfect. Thank you again. Debbie
10 de julho de 2026
Resposta da Parts Town Canada
Hello Debbie,
We are so happy to hear that our customer service team was able to assist you in finding the correct heat pump part and that it arrived quickly! It's wonderful to know that the installation was successful and everything is running perfectly. Thank you for choosing Parts Town Canada!
Sebastian
Great great communication
Great great communication. Very fast delivery. Am very happy with this seller. Highly recomend
9 de julho de 2026
Resposta da Parts Town Canada
Hello Levis,
We're so happy to hear you had great communication and fast delivery. Thank you for your kind words and for choosing us!
Sebastian
It was quite frustrating ordering on…
It was quite frustrating ordering on line, I had to call the office several times to get clarification or assistance ordering. Otherwise it was good. Oh and I never received a tracking number the day the items arrived.
8 de julho de 2026
Resposta da Parts Town Canada
Hello Pierre,
We appreciate you sharing your feedback. We are concerned to hear about the difficulties you encountered with our online ordering process and the tracking number. We are reviewing our procedures to improve clarity and ensure timely communication for all orders.
Sebastian
Merci et excellent service.
9 de julho de 2026
Resposta da Parts Town Canada
Merci pour vos commentaires positifs et votre note de 5 étoiles. Merci d'avoir choisi Parts Town Canada!
Sebastian
You're company is very knowledgeable…
You're company is very knowledgeable and helped me get the part I needed within minutes!
Delivery ~ Excellent
Pricing ~ Great
Thankyou
9 de julho de 2026
Resposta da Parts Town Canada
Hello Rob,
We are delighted to hear that our team's knowledge helped you find the part you needed so quickly! It's wonderful to know that our delivery and pricing also met your expectations. Thank you for choosing Parts Town Canada!
Sebastian
Right OEM part for my ice machine.
9 de julho de 2026
Resposta da Parts Town Canada
Hello Brian,
We're happy to hear the part was right for your ice machine. We appreciate your positive feedback! Thank you for choosing Parts Town Canada!
Sebastian
dependable service
4 de julho de 2026
Resposta da Parts Town Canada
Hello Harold,
Thank you so much for your positive review and 5 Star rating. We appreciate your business and thank you for choosing Parts Town Canada!
Sebastian
Resposta da Parts Town Canada
Hello Sylvie,
We're so pleased to hear that you experienced fast delivery and excellent service. We truly appreciate your high recommendation and thank you for choosing Parts Town Canada!
Sebastian
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