Using the Parts Town website was very easy. I was able to search the model number of my older central air unit, find the part I needed (which was no longer produced), and their website even told me wh... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had to cross-reference the original OEM part number to new OEM part number using AI before I was able to locate it. As well, I was charged twice for the item which impacted the credit available on m... Ver mais
A empresa respondeu
Ordered product July 2nd. Paid extra for expedited delivery. Confirmation that package to be delivered by end of day, July 3rd. July 4th, revised new delivery date to be July 6th. Received Packag... Ver mais
A empresa respondeu
I ordered replacement parts for my De'Longhi Espresso Machine: the internal and external steamer tubes. They arrived quickly and were exactly as depicted. That is, they were new and precisely the pa... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant or foodservice parts for your kitchen equipment one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Escrito pela empresa
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Informações de contacto
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canadá
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4,3
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Part on time as promist
14 de julho de 2026
Resposta da Parts Town Canada
Hello Gunter,
Thank you for taking the time to share your recent experience with Parts Town Canada. Your feedback is very valuable to us as we work to be better each and every day. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
Always can find the part you need and…
Always can find the part you need and sight is easy to use.
On the down side prices are a bit higher and shipping is crazy but the quick shipping is sometimes worth it.
8 de julho de 2026
Resposta da Parts Town Canada
Hello Vanessa,
We're glad our site is easy to navigate and helps you find the parts you need. We understand your concerns about pricing and shipping costs, and we're always working to offer competitive options while maintaining our service quality. We appreciate your feedback.
Sebastian
Resposta da Parts Town Canada
Merci pour vos commentaires positifs et votre note de 5 étoiles. Merci d'avoir choisi Parts Town Canada!
Sebastian
Resposta da Parts Town Canada
Hello Todd,
Thank you so much for the 5 Star rating and positive review. We are thrilled that you are happy with your fast delivery. We appreciate your business.
Sebastian
I am a restaurant owner
I am a restaurant owner. Whenever I need and spare parts for my kitchen equipment, I contact parts town. They are professional and fast. They have all the parts for virtually anything. Thank you so much.
7 de julho de 2026
Resposta da Parts Town Canada
Hello Ramesh,
We're so happy to hear that our team consistently provides professional and fast service for all your kitchen equipment needs. We truly appreciate your kind words and positive feedback. Thank you for choosing Parts Town Canada!
Sebastian
Very quick delivery.
7 de julho de 2026
Resposta da Parts Town Canada
Hello John,
Thank you so much for the 5 Star rating and positive review. We are thrilled that you are happy with your fast delivery. We appreciate your business.
Sebastian
Product readily available
Product readily available. Fast delivery and part fits and works well.
30 de junho de 2026
Resposta da Parts Town Canada
Hello Eileen,
We are so happy to hear that you found our product readily available and that the delivery was fast. It's wonderful to know the part fits and works well for you. Thank you for your positive feedback!
Sebastian
I paid a premium for express delivery…
I paid a premium for express delivery because this package was urgent. Unfortunately, the driver showed a complete lack of professionalism and regard for customer service.
The driver approached our store’s glass storefront door. Because it was momentarily closed, he did not bother to knock, ring a bell, or wait even a few seconds for me to step forward—despite the fact that it is a clear window door and I was visible inside. Instead, he immediately turned around and walked away to avoid completing the delivery.
I was forced to literally run out of my store and chase him down at his truck just to get my package. If I hadn't run after him, my time-sensitive express shipment would have been delayed entirely because he seemingly wanted to finish his shift without doing his job properly.
As a paying customer, I expect a basic level of effort and professionalism. I request that this incident be looked into and addressed with the specific driver assigned to my route today.
Best regards
7 de julho de 2026
Resposta da Parts Town Canada
Hello Rahand,
Thank you for sharing your experience regarding the express delivery. We understand your frustration when a time-sensitive package is not handled with the expected level of service, especially after paying for premium delivery. We are concerned to hear about the driver's actions and the inconvenience this caused you. We are taking your feedback seriously and will thoroughly investigate this incident to ensure such situations are addressed and prevented in the future. We appreciate you bringing this to our attention.
Sebastian
Product came on time was the right part…
Product came on time was the right part needed.
6 de julho de 2026
Resposta da Parts Town Canada
Hello Jeremiah,
We appreciate your 5-star rating and positive feedback. We are glad to hear that your order arrived on time and was the correct part needed. Thank you for choosing Parts Town Canada!
Sebastian
Sale rep.,we’re so helpful in finding…
Sale rep.,we’re so helpful in finding the correct parts I need. Answered every question with professionalism.
6 de julho de 2026
Resposta da Parts Town Canada
Hello Froilan,
We're so glad our sales representatives were helpful in finding the correct parts and professionally answered all your questions. We appreciate your kind words! Thank you for choosing Parts Town Canada!
Sebastian
Excellent service
Service rapide. Pièce parfaite. Très content de connaître votre entreprise (connue par recherche IA) que je recommanderai sans hésiter !
Merci !
Vincent
6 de julho de 2026
Resposta da Parts Town Canada
Merci pour vos commentaires positifs et votre note de 5 étoiles. Merci d'avoir choisi Parts Town Canada!
Sebastian
The service was great
The service was great! the item ordered took only 3 days, The price was quite a bit. Said item $20 postage 30 total $50$
5 de julho de 2026
Resposta da Parts Town Canada
Hello Lian,
We appreciate your feedback regarding the quick delivery and the pricing of your order. We are always working to balance service speed with cost-effectiveness for our customers. We will look into this order and reach out to you shortly.
Sebastian
Resposta da Parts Town Canada
Hello,
Thank you for taking the time to share your recent experience with Parts Town Canada. Your feedback is very valuable to us as we work to be better each and every day. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
Resposta da Parts Town Canada
Hello Dave,
We are so happy to hear that you had a great experience with our service and returns. We truly appreciate your positive feedback and wonderful rating!
Sebastian
Great experiences!
I have only ever had great experiences with Parts Town Canada. The specs and manuals available help to ensure I'm ordering the right parts. Delivery is always fast.
3 de julho de 2026
Resposta da Parts Town Canada
Hello,
We are so pleased to hear about your consistently great experiences with us! It's wonderful to know that our available specs and manuals are helpful, and that our fast delivery meets your expectations. Thank you for choosing Parts Town Canada!
Sebastian
Upon receipt of the item
Upon receipt of the item, I have identified that the component is not operational. Specifically, the eye sensor protector obstructs the sensor, and the LCD display is not functioning.
4 de julho de 2026
Resposta da Parts Town Canada
Hello Soroush,
We are truly sorry to hear that the component you received is not operational. We appreciate you bringing this to our attention. We are looking into your order and will reach out to you shortly to sort this out for you.
Sebastian
Every thing was perfect got my part on…
Every thing was perfect got my part on time and the part works great
Thanks
3 de julho de 2026
Resposta da Parts Town Canada
Hello Gregoire,
We're so happy to hear that your part arrived on time and is working great! We appreciate your kind words. Thank you for choosing Parts Town Canada!
Sebastian
Reliable source for De'Longhi Espresso Machine replacement parts
I ordered replacement parts for my De'Longhi Espresso Machine: the internal and external steamer tubes. They arrived quickly and were exactly as depicted. That is, they were new and precisely the parts I needed.
I would highly recommend this supplier for De'Longhi Espresso Machine parts. The shipping was a bit pricey, but such is life.
3 de julho de 2026
Resposta da Parts Town Canada
Hello Karen,
We are so pleased to hear that the replacement parts for your De'Longhi Espresso Machine arrived quickly and were exactly what you needed. We appreciate your kind words and recommendation. We understand your feedback regarding shipping costs and are always looking for ways to improve our services. Thank you for choosing Parts Town Canada!
Sebastian
Fast and reliable service
3 de julho de 2026
Resposta da Parts Town Canada
Hello!
We're so glad you found our service fast and reliable! We appreciate your positive feedback. Thank you for choosing Parts Town Canada!
Sebastian
Everything was as described about the…
Everything was as described about the product. Shipment was fast, Everything was perfect.
3 de julho de 2026
Resposta da Parts Town Canada
Hello George,
We're delighted to hear that everything met your expectations and that your shipment arrived quickly. We appreciate you taking the time to share your positive experience!
Sebastian
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