Patch App UK Opiniões 

441
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've just had my windows clean again by Callum from Patch. He is always cheerful and does a great job, treating my property with care and respect. Patch themselves offer much more than just window cle... Ver mais

Classificada 3 em 5 estrelas

They always tell you that you don't need to be in when they come to clean your windows. That's certainly not my experience I've had to stop the cleaner driving off because he has forgotten to clean th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had my first clean today with Jordan, fantastic experience. A really through scrubbing og all the windows and sills and my front and back door. Will definitely keep, using the service and I'm, really... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First wash yesterday having signed onto the window cleaning service a few weeks ago. I fully support the idea of giving jobs to our service personnel so was happy to sign up I love the app and info... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Manutenção de propriedades

Escrito pela empresa

Finally, you can now find, manage, and book your local window cleaner using www.patchapp.uk, and the ioS & Android Patch app.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

441 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(441)

90 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A great job.

Only met our chap once in 6 months. He arrives when the system says he will, leaves the windows and doors looking great and ensures the gates are closed behind him. Kerp it up, a great job.

13 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend

Love how simple it is to use the app, the cleaner was so nice when I bumped into him. Great experience all round

13 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Sparkly clean

Our glass conservatory roof is now lovely & clean. Great job done, thanks Dylan & team.

3 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

First wash - Great service

First wash yesterday having signed onto the window cleaning service a few weeks ago. I fully support the idea of giving jobs to our service personnel so was happy to sign up
I love the app and information sent before cleaning as it helps me plan to be in, or out, with my dog so the cleaning doesn't distress her.
It looks like a good job was done quickly and efficiently, so far I'm very impressed.

16 de maio de 2024
Opinião espontânea
logótipo da Patch App UK

Resposta da Patch App UK

Hi Janet,

Thank you for leaving us a review! This is really great to hear. Thank you again!

Classificada 5 em 5 estrelas

Fantastic service always!

Always super efficient,(customer for around a year now!) arrive on the day agreed -with an email reminder the day before so if you’re working from home there’s no jump scare, and always super friendly! Great value too- thanks!

16 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good service

Very friendly took care around my property

17 de maio de 2024
Opinião espontânea
logótipo da Patch App UK

Resposta da Patch App UK

Hi Steve,

Thank you for taking the time to leave us a review. This is really great to hear, and has been shared with the wider Patch team!

Thanks again 😊

Classificada 5 em 5 estrelas

Mackenzie from PATCH

We had our windows cleaned for the first time in ages yesterday by Mack from Patch.
He did a brilliant job and was really pleasant and polite. Thanks Mack, hope to see you next month. Sue J.

16 de maio de 2024
Opinião espontânea
logótipo da Patch App UK

Resposta da Patch App UK

Hi Sue,

That's lovely to hear, thank you so much!!

Classificada 5 em 5 estrelas

Sparkling windows at last!

Jamie was great - really quick and my windows are lovely and clean for the first time in a really long time!

The service from Patch overall is really good, I’m glad I signed up.

16 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Signed up to these guys thinking it was…

Signed up to these guys thinking it was a good idea and I needed a window cleaner. What a shame they don't turn up/ turn up late on random days. The most off putting thing for me though was the fact that they make it impossible to cancel and just take money out of your bank. I've had to ring the bank and report it as fraud today. No company should be allowed to take reoccurring payments and make it impossible for the customer to cancel. They are now blocked from taking payments and a new card has been reissued.
Don't use them. Unreliable, aggressive sale tactics and if you want to cancel it's impossible to do.

15 de maio de 2024
Opinião espontânea
logótipo da Patch App UK

Resposta da Patch App UK

Hi,

Thank you so much for taking the time to leave us this review.

I'm so sorry to hear this. We do try really hard not to move cleans, but when we do need to, it's because it's unfortunately totally unavoidable. We do also email all customer's in advance, apologising and giving them the rescheduled clean date as soon as possible, so they can pop it in their diary!

I'm also sorry to hear you aren't happy with how we take a regular payment. We are an online subscription service, for regular, monthly window cleaning. As part of the service that all of our customer's chose to sign up to, they agree that they are happy for us to take an automatic card payment every 4 weeks, for their clean. This will be why you have been charged again; for the scheduled clean.

I'm also sorry to hear you haven't had luck in cancelling your subscription with us. I unfortunately can't check for your account details to look into this further, but have you tried getting in touch with us directly about this? We happily take on all cancellations direct - please feel free to give us a call on 07840843834.

Likewise, if you'd like to send over an email to us with your full name and address, to hello@patchapp.uk, I will be happy to look into this for you further 😊

Thank you again for leaving us this review, and please don't hesitate to let us know if there's anything at all else we can help with!

Classificada 5 em 5 estrelas

Best window cleaning service

He did a brilliant job for me and it was done very professionally

10 de maio de 2024
Opinião espontânea
logótipo da Patch App UK

Resposta da Patch App UK

Hi Debra,

Thanks so much for leaving us a review! That's great to hear 😊

Thanks again!

Classificada 5 em 5 estrelas

Good job

Quick, neat and tidy job completed by Nathan today for our first clean - thank you !

9 de maio de 2024
Opinião espontânea
logótipo da Patch App UK

Resposta da Patch App UK

Hi Gary,

Thank you for taking the time to leave us a review 😊 That's wonderful, and your kind words will be passed on to Nathan!

Thank you again.

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