Patch Opiniões 15 675

TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Having seen Zac resplendent in his wabi -sabi fractured green pot in a branch of Loaf I was enamoured. A week later he was mine. He arrived travelling in first class carefully ensconced in his long ha... Ver mais

Classificada 5 em 5 estrelas

Plants and pots are of great quality. There’s an excellent selection available on the site with helpful prompts to know what plants will thrive in which places. There’s plants having names is a quirk... Ver mais

Classificada 5 em 5 estrelas

The plants are always top quality and the information given so the right plant is chosen in the first place is top notch. The aftercare support and instructions are excellent too. Even when the deliv... Ver mais

Classificada 5 em 5 estrelas

What an amazing company. The plants I received were truly amazing. Also the service from ordering, delivery times, plant information and packaging was outstanding. Will only be using Patch from now o... Ver mais

Informações sobre a empresa

  1. Centro de jardinagem
  2. Entrega de flores
  3. Mercado de flores
  4. Designer de interiores
  5. Loja de mobília para sala de estar
  6. Viveiro de plantas

Informação fornecida por diversas fontes externas

Patch helps you discover the best plants for your space, delivers them to your door and helps you looks after them.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

16 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy to use website

Easy to use website, clear instructions for every plant.
Orders received in good time, well packaged and good condition.
Fifth order so far and not had any problems.

3 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Superb!

I always receive excellent plants from Patch. The service is great. Communication also. Packaging can’t be faulted.

11 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great sizes

Great sizes - only place I found the particular size of snake plant I wanted
Good prices with intro offers
Well packaged and healthy plants

9 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Arrive health but then became very poorly

My plant arrived ok but quicky became poorly . Patch offered a replacement or a refund . I asked for a refund but then decided to buy a new one and try again . They then sent a replacement but was a smaller pot size. This plant then became very unwell. I was told then that I had to just let it recover . I tried to follow the care instructions as per their website but it has just not thrived and is still poorly . When I reached out to them about this I was sent a questionnaire as to how I cared for the plant. I replied with the level of care I gave the plant which was as per the details on the website and was then told I needed to care for it differently and that was it .
So I have spent a lot of money on a smaller plant than I originally ordered which looks very unhealthy . Oh and this plant was described as 'Easy Care ' So beware of reviews that sat plant arrived looking healthy as they don't always stay that way !

1 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The plants are fantastic

The plants are fantastic, healthy and the care instructions second to none, very detailed. If you have any questions their customer support is excellent, personal and prompt communication.

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Happy

Ordering was simple. Delivered on time and notified of delivery slot. Plant is healthy and a good size.

8 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer service. Happy Easter Patch!

I have been a happy customer of Patch in the past but my last experience has left me very disappointed. After failing to deliver on an agreed date, we agreed a second date. In both cases, Patch let me down and the lack of communication was disgraceful. Arranging to be at home to take receipt of orders is not easy. On the second occasion I sent two emails requesting an order update but received no response from Patch. Order cancelled and refunded. Pretty poor customer service. What a shame.

7 de abril de 2026
Opinião espontânea
logótipo da Patch

Resposta da Patch

Hi Eric,

Thank you for your feedback.

We’re really sorry to read about your recent experience. We understand how frustrating it must have been to arrange your time around two delivery dates, only for both to be missed and without any communication from us.

This isn’t the level of service we aim to provide, especially for returning customers and we’re sorry for letting you down.

We’ve requested your order details so we can review this properly and follow up with you directly.

Best regards,
Caryl
Patch Plants

Classificada 1 em 5 estrelas

The plant came destroyed

The plant came destroyed, the pot was also in poor condition. No email replies and impossible to contact for resolution. I would avoid

2 de abril de 2026
Opinião espontânea
logótipo da Patch

Resposta da Patch

Hi Jordan,

Thank you for your feedback and we’re really sorry to read your plant and pot arrived in poor condition.

This is not the experience we aim to provide and we apologise for letting you down.

We’ve requested your order details so we can look into this and follow up with you directly.

Best regards,
Caryl
Patch Plants

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