DO NOT START RECEIVING MONEY ON PAYSTACK cause you won't be able to get it out. Their review process moves at a snail's pace and is super intrusive. I don't actually mind that they closed my business... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
DO NOT START RECEIVING MONEY ON PAYSTACK cause you won't be able to get it out. Their review process moves at a snail's pace and is super intrusive. I don't actually mind that they closed my business... Ver mais
A empresa respondeu
Paystack has proven they are not ready for the Kenyan market. Disabling accounts without clear communication and withholding funds is not 'innovation'—it’s a lack of professionalism that stifles loca... Ver mais
A empresa respondeu
I’ve been using Paystack for my business, and recently I needed to update my bank accounts (both KES and USD) for payouts. The support team handled my request with so much professionalism. Quick respo... Ver mais
A empresa respondeu
This level of incompetence is unacceptable. As a founder myself, I’m shocked by the sheer disregard for customer satisfaction. It’s businesses like yours that give Africa’s innovation scene a bad name... Ver mais
A empresa respondeu
Over 25,000 businesses in Nigeria use Paystack to collect payments with a modern, secure payment gateway.
126 Joel Ogunnaike Street, Ikeja GRA, Ikeja, Lagos, Nigeria, Lagos, Nigéria
Respondeu a 67% das suas opiniões negativas
Geralmente responde dentro de um mês
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So, this is the second negative review that I am giving Paystack as they have still not resolved the issue that I have been experiencing since September 2022. I have been waiting for my refund since September and they keep on giving me assurances that they are dealing with it but I still have not received my money. They were supposed to take a maximum of 12 working days to process the refund but, it's now nearly 3b months on and still nothing. PLEASE DO NOT USE THEM AS THEY ARE DISHONEST AND MAKE PROMISES THEY CAN'T KEEP. Totally useless and the still the worst experience I have ever had.

Resposta da Paystack
first time i used paystack, it was great. received my payment the next day. currently, i'm really annoyed with their service, honestly wished i'd used another provider. a payment of 150k in naira was made to me, till now i haven't received my funds. my bank details is still in review for whatever reason and i needed the money asap, was why i made use of paystack. honestly regretting my decision. contacted customer support, no response. my funds still pending, nothing has been done.

Resposta da Paystack
I have never transacted with a paystack account before. This morning I received a debit alert of N16,000. The only description there was paystack checkout. I have never ever used paystack to transact before

Resposta da Paystack
I am yet to receive my payout for more 7 days now from paystack. All attempt trying to contact support via email prove to be abortive

Resposta da Paystack
I experienced seamless payment when I made payment to a business that uses Paystack.I felt secure putting in my card details and it was fast.
The response was timely, and the person that attended to me was quite patient with me and polite.
The developer team is always looking for ways to make integration seamless.
Their customer service is top notch! Quick and helpful responses
With Paystack, I always like to pay with my Card, the confirmation process is seamless.
It's also very easy to trust businesses that use Paystack as I'm certain that my payments are made to legitimate businesses and I would get value for my money. Again, their support team is quite responsive and helpful in the event of any troubles experienced
I'm happy that I'm able to receive payments from customers all around the world effortlessly. Especially being able to receive dollars directly in my USD account. Thank you Paystack
Their storefront feature made my life so much easier. Prompt payouts as well. I highly recommend!
This is one of the best platforms to receive USD payments from your customers. You can easily receive USD into your Dom account if your customer has an international card.
I also had a payment issue and I reached out to them and they asked me for some details, which I did. They traced the payment and told me a refund has been made to me. I checked my account and found my money.
I used this payment platform to pay for my internet subscription and it's the most reliable among all the payment platforms the internet provider uses.
They even send you a receipt when your payment is successful.
Reliable and Trusted.
I haven't had any reason to complain about Paystack. I really appreciate how dependable, efficient, trustworthy, and quick their service is.
I never hesitate to enter my credit card information because I know it's completely secure, especially for flight bookings.
Customer service is top-notch in the resolution of complaints and looking for seamless payment (Use Paystack).
I like that Paystack is making payment processing a lot easier than it used to be. Kudos.
Paystack is really easy to use. There are a lot of articles to guide you in setting up and you can always reach out to the support team when stuck. A1.
My experience on Paystack has been great so far. I've used the platform to make payments for the shoes and accessories I got from online stores. It was a seamless transaction, and I got a receipt immediately as payment confirmation.
I buy my electricity units and book my flights online using Paystack as the payment gateway. Every payment done for over a year now has been initiated and completed with zero hitch. I have never experienced any headache from using their service and they never fail to send my transaction receipt. Service is definitely topnotch.
Thank you guys for giving us tips about this Paystack Company. I was about to open an account for my online Freelancing Business. I don't want my Freelancers not to trust me. I will stop the process now.
Thank you everyone for sharing your experience with Paystack with us.
Regards.
South Africa

Resposta da Paystack
I just got completely scammed by this company. Here's the full story:
A few days ago, I changed some NGN for USD from a local BDC (Bureau de Change) at the rate of NGN775/USD. Made an exchange of USD60.00. Deposited the amount to my card.
A few days later I realized I hadn't subscribed my Swift Wifi as it was expiring a day later. The sum of my subscription in Naira is NGN12,790.00. Surprisingly I go to do an online subscription for my wifi on Swift's website and realized that the MasterCard payment option has been replaced with Paystack.
I gave it a try and boooom! My dollar account read USD28.16.
Whaaaatttttt! I do a quick calculation and realized I was charged USD31.84. I decided to do some more calculation to find the rate at which my dollar was exchanged for in Naira. (NGN12,790/USD31.84) = NGN401.7/USD. No freaking way.......... That means at "normal" rate which is my banks official rate of NGN490/USD, Paystack should have charged me USD26.2.
Paystack literally exchanged my dollar for a price even smaller than the CBNs (Central Bank of Nigeria) rate at the time of my writing this 30/10/2022 @437.16.
Blooodddyyyy company. I have no freaking idea if Swift are on this too. I'll take it up with them later. But for now...plllsssssssssssssss PAYSTACK is a sshitttttttttt company filled and infested with corruption and fraud.

Resposta da Paystack
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