TMS Legal Opiniões 

606
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic service for winning my claim against Moneybarn for car finance. Great work guys

Classificada 5 em 5 estrelas

TMS Legal won my case with my bank in what was an easy process from my point of view. They asked some questions and then took care of all the legalities concerning my claim. In a short period of time... Ver mais

Classificada 1 em 5 estrelas

Promised me they would help with a Lloyds overdraft. I now have a default on my credit score, been refused a mortgage application. Lloyds have given them thousands of pounds of my compensation. They... Ver mais

Classificada 5 em 5 estrelas

Totally bowled over, TMS Legal are the team who can! Their hardwork, determination and professionalism got big results and I couldn't have done it without their expertise. Even when I received letter... Ver mais

Informações sobre a empresa

  1. Empresa de advocacia

Escrito pela empresa

Solicitors specialising in mis-sold financial products - unafordable lending on loans, credit cards, overdrafts and vehicle finance. Also packgaged bank account claims.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

606 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 36% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(606)

50 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Scam scam scam

Sent me a message that I had a successful outcome from my capital one claim and I assumed that a payment was coming but they said I owe them £££ , what a disgusting scam , don’t use this firm for anything

22 de dezembro de 2025
Opinião espontânea
logótipo da TMS Legal

Resposta da TMS Legal

We are sorry you feel disappointed.

Your complaint was upheld and resulted in redress from Capital One. As explained in our onboarding documents and agreement, lenders sometimes apply refunds directly to any outstanding balance rather than issuing a cash payment. This is known as an offset and reduces the overall debt owed.

Our fee is calculated on the total redress achieved, whether paid to you or applied to your balance, in line with the signed agreement.

We are happy to provide a clear breakdown of the figures if you contact us directly.

Classificada 4 em 5 estrelas

Positive claim

Reasonable communication, process very simple, did what they said on the website. % is quite high in terms of payment, but it's high for convivence and if you're willing to swallow the fee, the outcome is good.

10 de dezembro de 2025
Opinião espontânea
logótipo da TMS Legal

Resposta da TMS Legal

Thanks for taking the time to leave us an honest review Alex, and for using TMS Legal

Classificada 5 em 5 estrelas

Cheers, nice one

They did what they said they would and maintained good comms throughout the process. Most pleasing was the grand and a half they got me back off the billionaires. One nil to the people. Up the workers!

27 de novembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Be Careful

Please be careful and read the small print. Whatever the outcome you are charged and its not a small bill.Asked to cancel and was told I would be billed by the hour!

25 de novembro de 2025
Opinião espontânea
logótipo da TMS Legal

Resposta da TMS Legal

We believe this review may misunderstand our fee structure.

We operate on a genuine no win, no fee basis. If a complaint is not upheld, there is no charge. We do not bill clients by the hour.

Where a complaint is successful, our fee is calculated as a percentage of the redress achieved, in line with the signed agreement provided at the outset.

If you would like us to review your specific case and clarify anything further, please contact us directly and we will be happy to assist.

Classificada 5 em 5 estrelas

Just received my payment

Just received my payment, and literally didn't have to do anything. Money transferred into my account. They took there commission as expected and all is good. Could not fault them

20 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Awful

Awful. Repeatedly told me they had sent information to my bank when they hadn't, which resulted in the bank closing the case. Would have been easier doing it myself and in fact have ultimately

10 de outubro de 2025
Opinião espontânea
logótipo da TMS Legal

Resposta da TMS Legal

We are sorry to read this.

We take case handling accuracy very seriously and keep detailed records of all correspondence sent to lenders. It is not in our interests for a complaint to be closed due to missing information, and where additional documents are requested, these are provided promptly.

If a lender has closed a case in error or prematurely, we routinely challenge that decision and seek reinstatement.

We would welcome the opportunity to review your file and clarify the position, so please contact us directly and we will investigate this fully.

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