TM Legal Opiniões 

2946
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mishael was absolutely amazing. He was incredibly polite and professional, and clearly an expert in his work. I initially had a conversation with him about my case, and he called me the next day and s... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Tm legal worst company I have known they bullies, threatening behavior, pushing me to pay them when I only own the £58.25, and threatening to enforcement people out on me as well for this amount of mo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I spoke to TM legal today to help me set a payment plan their communication and help was outstanding they was very helpful in discussing the options I had for myself in which they could help with. Th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Listen to my financial problems and was very supportive and understanding. Resolution was put in place and both parties happy with outcome. Highly respectable lady (norma). Highly recommend this serv... Ver mais

A empresa respondeu

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Sobre TM Legal

Escrito pela empresa

TM Legal are committed to treating everyone fairly and comply with industry best practice. This means that we will work with individuals to find a solution. We will take the time to listen, learn and fully understand circumstances, so we can work with them to agree an affordable and realistic repayment plan to suit their financial means.

Our aim is to understand every situation and by offering choices and solutions, we hope to resolve situations in an ethical way.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(2946)

493 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Tm legal worst company I have known…

Tm legal worst company I have known they bullies, threatening behavior, pushing me to pay them when I only own the £58.25, and threatening to enforcement people out on me as well for this amount of money and don't trust them staff are horrible and service terrible and solution are bad as well I am glad I am way from them now terrible company watch out for them because they are just bullies don't care who you are and if u have personal problems. Very bad always every day.

29 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Hi, were sorry to hear about your experience, we want to get a better understanding and investigate your concerns.

We have reached out via Trustpilot, we look forward to hearing back from you. ~MD

Classificada 5 em 5 estrelas

Spoke with Lindo

Spoke with Lindo, polite and great phone manner. Quick and efficient.

29 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Hi David, thank you for sharing your feedback. We’re pleased to hear Lindo made things straightforward for you with a courteous and efficient approach. ~ MH

Classificada 2 em 5 estrelas

Very very hard to understand the ladies…

Very very hard to understand the ladies accent and also she struggled to understand myself. Ended up having to end the call and pay online. Not ideal.

27 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Hi, were sorry to hear about your experience, we want to get a better understanding and investigate your concerns.

We have reached out via Trustpilot, we look forward to hearing back from you. ~MD

Classificada 5 em 5 estrelas

Mishael

Mishael was absolutely amazing. He was incredibly polite and professional, and clearly an expert in his work. I initially had a conversation with him about my case, and he called me the next day and successfully resolved the matter. He is truly a gem at TM Legal Office. I wish him every success and happiness in whatever he chooses to pursue in life. He is a real asset to the team!

29 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Hi Chezang , thank you for taking the time to leave such thoughtful feedback. It’s fantastic to hear Mishael handled your case professionally, kept in touch and was able to bring the matter to a successful resolution. ~ TH

Classificada 5 em 5 estrelas

I spoke to TM legal today to help me…

I spoke to TM legal today to help me set a payment plan their communication and help was outstanding they was very helpful in discussing the options I had for myself in which they could help with. The agent was friendly and welcoming. And with it being repayments that I needed help with it felt like a breath of fresh air.

28 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Hi Daniel , thank you for your feedback. We’re really pleased you felt welcomed and supported while discussing a payment plan, and that having the different options explained brought some relief. ~ TH

Classificada 1 em 5 estrelas

Not upholding the breathing space

I’m in the process of handling a minor debt for which I sought legal debt advice from Citizens Advice Bureau to make sure I am following the correct procedure. I entered a government backed breathing space at the moment but these guys seem to not care and are continuing their non-stop calls…

27 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Hi, were sorry to hear about your experience, we want to get a better understanding and investigate your concerns.

We have reached out via Trustpilot, we look forward to hearing back from you. ~MD

Classificada 5 em 5 estrelas

I spoke to Mish today regarding my…

I spoke to Mish today regarding my finances and how to work out my debt repayments. Mish was absolutely lovely. He was kind, respectful and helpful. He helped me to work out what I could pay, without pressure.

27 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Hi Donna, thank you for taking the time to share your experience. It’s lovely to hear Mish was kind and respectful, and helped you find an affordable way forward without making you feel pressured. ~ MH

Classificada 5 em 5 estrelas

Stacey

Hi, the gentleman who was dealing with my case today, he is very good very polite. I’m really help me today. Thank you again for your help and support

27 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Hi Stacey, thank you for your feedback. We’re glad to hear the gentleman handling your case was polite and able to give you the help and support you needed. ~ AH

Classificada 5 em 5 estrelas

Great Service

I spoke with Tyra today as I was unable to make my arranged payment.
She was able to make a rearrangement to continue making my payments at a reduced amount over a longer period and was also very understanding about my current financial difficulties.

27 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Hi Laura, thank you for sharing your experience. It’s great to hear Tyra took the time to understand your financial circumstances and arranged a more manageable repayment plan for you. ~ NS

Classificada 5 em 5 estrelas

Yashveer was awesome

Yashveer was awesome! He helped me change my payment date swiftly whilst being super friendly and helpful. He followed all correct processes and all together it took about 15 minutes. Thanks Yashveer!

26 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Hi Olivia, thank you for the lovely feedback! It’s great to hear Yashveer made changing your payment date quick and straightforward while keeping the experience friendly and helpful. ~ MH

Classificada 4 em 5 estrelas

Couldn’t fault Connor who dealt with my…

Couldn’t fault Connor who dealt with my situation. An extremely pleasant and professional individual. Actually listened to my circumstances and acted accordingly. 10 out of 10 to him.

21 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Good morning Paul, thank you for taking the time to leave your feedback. We’re delighted Connor listened carefully to your circumstances and supported you in such a professional and thoughtful way. ~ MH

Classificada 5 em 5 estrelas

Looking after the customer

Looking after the customer. Helping you with every stage

23 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Good morning John, thank you for your feedback. We’re really pleased you felt well supported and guided throughout each stage. ~ TH

Classificada 5 em 5 estrelas

I spoke with a lady called Hira and she…

I spoke with a lady called Hira and she was very helpful, patient and kind even though i was very worried and stressed. She was also knowledgeable and efficient.

23 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Good morning Mrs Bean, thank you for sharing your experience. It’s lovely to hear Hira helped put you at ease when you were feeling worried, taking the time to support you with patience and care. ~ AH

Classificada 5 em 5 estrelas

Khadija was very patient and explained…

Khadija was very patient and explained everything very well and was very understanding thank you

23 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Good morning Ikram, thank you for your kind feedback. We’re pleased Khadija took the time to explain things clearly and made you feel understood throughout your conversation. ~ NS

Classificada 5 em 5 estrelas

TM legal with very nice on the phone I…

TM legal with very nice on the phone I had a few mental health problems and they helped me with it. They gave me so much. Help with everything,

23 de outubro de 2026
Opinião espontânea
logótipo da TM Legal

Resposta da TM Legal

Good morning Ashton, thank you for sharing your experience. We’re really glad you felt supported and treated with care while dealing with a difficult time. ~LD

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