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Peaksta Opiniões 

804
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Looove this crossbody sling. The RIFID is a really nice feature. Its great for walking in crowds & everyday use! I would recommend this bag! Shipping time needs improvement. My biggest critique is... Ver mais

Classificada 5 em 5 estrelas

Awesome experience since I swap to Peaksta. Quality product that fits my hectic schedule. Pockets are within reach whichever way I choose to use it. Not to mention the stylishness it exudes. Highly r... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ordered 2 bags July 1. On July 7th received tracking link that said label created awaiting item. Reached out July 20 about no updates or delivery. Received a message 3 days later with a different link... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Loving my Peaksta body bag! Lightweight, water-resistant, and feels super secure with the hidden zippers and RFID pocket. The orange interior makes it easy to find things, and it fits way more than i... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de malas
  2. Loja de malas e malas de viagem
  3. Loja de malas e bolsas
  4. Loja de malas de viagem

Escrito pela empresa

Peaksta’s mission is to bring functionality and performance to active people. Whether you’re traveling, in sport mode or on the go, Peaksta brings performance, reliability and functionality to reach your own peak.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

804 opiniões

5 estrelas
4 estrelas
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1 estrela

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Geralmente responde em 14 horas

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4,0

Todas as opiniões

(804)

326 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Travel without Fear

As first time travelers to Italy, my wife and I were concerned about keeping our passport, wallet and phone secure. This bag from Peaksta was the solution to our fears. It was the perfect cross body bag to hold our valuables, comfortable to wear all day and compliment whatever we were wearing. It is the perfect bag!

24 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

What a wonderful review! First time in Italy, concerns about security, and the Peaksta bag turning out to be the perfect solution for you and your wife. Passports, wallets and phones safe all day, comfortable from morning to night and complementing every outfit. That is exactly why we built this bag. We hope Italy was absolutely incredible and that there are many more adventures ahead for you both!

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

Its smaller than I thought

Its smaller than I thought. But overall I like it. It did take sometime to get it.

17 de julho de 2026
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logótipo da Peaksta

Resposta da Peaksta

Thank you, Renee! Really glad you like it overall. The compact size can surprise people at first but most customers find it fits everything they actually need day to day. We hear you on the delivery time and are always working to improve that. Enjoy the bag!

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

Great product!

10 de julho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you, Piper! Short and sweet and we love it. Really glad you are happy with your purchase!

Walter, Co-Founder of Peaksta

Classificada 4 em 5 estrelas

The bag was ok but I was a bit…

The bag was ok but I was a bit disappointed as I was made to believe that an iPad would fit in the larger compartment, but it does not.

16 de julho de 2026
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logótipo da Peaksta

Resposta da Peaksta

Hi Denim, thank you for the honest feedback. We are sorry the iPad expectation was not met. The Slim Carry 2 is designed for everyday essentials like a phone, passport and wallet, and an iPad is unfortunately too large for the main compartment. We should make that clearer in our product descriptions and we appreciate you flagging it. We hope you still find good use for the bag day to day!

Walter, Co-Founder of Peaksta

Classificada 1 em 5 estrelas

I ordered last June 9

I ordered last June 9, never received a confirmatiom of order but took the money and never received anything.

9 de junho de 2026
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logótipo da Peaksta

Resposta da Peaksta

Hi Giovanna, we are truly sorry to hear this. No order confirmation, payment taken and nothing received is absolutely not okay and we want to get to the bottom of this immediately.

Please send an email to hello@peaksta.com, mention your TrustPilot review in the subject line, and ask for Walter by name. I will personally look into your order and make sure you either receive what you paid for or get a full refund without any further delay.

Walter, Co-Founder of Peaksta

Classificada 1 em 5 estrelas

I never received any my order and no…

I never received any my order and no one wrote back on the email about not receiving my order or my money back. Can’t get a reply from this company.

22 de junho de 2026
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logótipo da Peaksta

Resposta da Peaksta

Hi Shantel, we are truly sorry to hear your order never arrived and that your emails went unanswered. That is completely unacceptable and we want to fix this right away. Please send an email to hello@peaksta.com, mention your TrustPilot review in the subject line, and ask for Walter by name. I will personally make sure your order and refund are resolved without any further delay.

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

The Peaksta Slim Carry 2

The Peaksta Slim Carry 2 is quite nice and the colour of the bag is striking. It's useful for carrying a phone, passport and slim wallet. However, it is not feasible to put in other things as the bag will bulge in an unsightly manner and the zips will be exposed. I put the phone into the zipped compartment instead of the pocket with the button because the button is not tight and there's a risk that the phone will fall out. Moreover, my phone sticks out of that compartment by about 1.5cm so it can be seen by other people. I will use this bag on a day to day basis but will use other bags with more sturdy anti theft features when I travel.

15 de julho de 2026
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logótipo da Peaksta

Resposta da Peaksta

Thank you for the detailed and honest feedback! Really glad the color and the overall design caught your eye. Your points on the button snap, the phone fit and the bulging when overpacked are all useful and we will pass them along to our product team as we continue to develop the next version. The Slim Carry 2 is designed as a light everyday carry for essentials, so keeping it to phone, passport and a slim wallet is genuinely the sweet spot. We hope it serves you well day to day and that we can earn your trust for travel too with future improvements!

Walter, Co-Founder of Peaksta

Classificada 1 em 5 estrelas

Horrible customer service

I had not received my merchandise.
I sent an email to customer service, and they forwarded it to the delivery company.
I sent photos of them dropped at the wrong door. Still no resolution, just that “we are right.”

9 de julho de 2026
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logótipo da Peaksta

Resposta da Peaksta

Hi Gigi, we are sorry this has not been resolved properly. Photos showing delivery to the wrong door and still no resolution is not acceptable, and we understand how frustrating that must be.
Please send an email to hello@peaksta.com, mention your TrustPilot review in the subject line, and ask for Walter by name. I will personally look into your case and make sure you get a proper outcome, not just a forwarded email.

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

Pickpocket Proof Tested

I'm really glad that I received this email to leave a review. I was planning on sending an email in the morning. I just arrived from Rome and your bag saved my property. Because of your well designed zippers, a pickpocket was unable to steal my valuables. I was able to catch her in the act because of the difficult to open zippers. I truly give your bag an honest 10/10! I will never travel with any other bag again.

13 de julho de 2026
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logótipo da Peaksta

Resposta da Peaksta

Wow, this is exactly the story that reminds us why we built this bag. Rome, a pickpocket caught in the act, and your valuables safe because the zippers did their job. That is not just a great review, that is the whole reason Peaksta exists.

We are so relieved you and your belongings made it home safely and we are incredibly proud the bag held up when it really mattered. An honest 10/10 from Rome means the world to us. Thank you for sharing this and welcome to the Peaksta family for life!

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

I bought a similar bag from competitor…

I bought a similar bag from competitor a few years ago. The quality of this bag is much better.

14 de julho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you so much! That is genuinely great to hear, especially with a direct comparison to a competitor. Quality is where we push hardest, so glad it is coming through. Enjoy the bag!

Toby,
Co-founder of Peaksta

Classificada 5 em 5 estrelas

I usually carry a handbag/tote or just…

I usually carry a handbag/tote or just a wristlet. But I like that this carries a lot of stuff plus keeps my hands free. 2 vacations planned and one I will have dogs that will let me have my hands free. This also holds my Kindle.

13 de julho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you, Adrienne! Going from a handbag or wristlet to hands-free with room for everything including your Kindle is quite the upgrade! Two vacations lined up and one with dogs to wrangle, the Slim Carry 2 is going to earn its place very quickly. We hope you and the pups have an amazing time. Enjoy every adventure ahead!

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

I am very pleased with this bag

I am very pleased with this bag. It's stylish, slim, lightweight, and easy to carry, making it perfect for everyday use. The only improvement I'd suggest is extending the strap adjustment so it can be shortened a little more. As a petite lady, I'd appreciate a better fit when wearing it crossbody. Other than that, it's a wonderful bag, and I highly recommend it!

3 de julho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you so much for the kind words and the honest feedback. Really useful input on the strap length, and you are not alone in raising it. I will pass this on to our product team as we think about future iterations, because a better fit for petite frames is a genuine gap worth addressing.

Glad the bag is landing well overall, and thank you for the recommendation!

Toby
Co-founder of Peaksta

Classificada 5 em 5 estrelas

Handy and comfortable worn in front!

The BOGO offer was great. Love the RFID and easy access phone pocket. I can easily fit a 16 oz water bottle in for hands-free touring.
I love my bag so much, I gifted the other.
Will be using in Europe soon.

10 de julho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you so much! Great to hear the BOGO landed well and even better that one of them is off to a new home as a gift. Hands-free touring with a 16oz bottle in there is exactly the use case we love hearing about. Have an amazing trip to Europe!

Toby
Co-founder of Peaksta

Classificada 4 em 5 estrelas

pleased with the bag

I'm pleased with the bag. It holds almost everything I normally carry in my purse, although that makes it a bit difficult to dig items out, but for traveling it will be perfect. Seems like it will fit well under a coat. (Didn't try it because it's been so hot). The wallet works as advertised. I would've given 5 stars, but it's made in China, so I took off one star. Delivery took longer than I expected, but I believe it was coming from China.

10 de julho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi, thank you for the honest and thoughtful review. Glad the bag and wallet are landing well and that it will earn its place on your travels.

One quick clarification on the shipping: we actually ship from multiple warehouses depending on stock and destination, including within your region, so your order did not necessarily come from China. Delivery times can still vary depending on the carrier and the warehouse it ships from, and I hear you that this one took longer than expected. Apologies for the wait.

On the origin: yes, our bags are manufactured in China, and we are open about that. We work closely with the factory on materials, QC and design specifically because that is where the best expertise for this type of bag sits. Totally respect the star deduction, just wanted to share the context.
Thanks again for taking the time.

Toby
Co-founder of Peaksta

Classificada 1 em 5 estrelas

I received the wrong items and they won't send the correct ones

I received the wrong items. I ordered the Slim 3, 2 bags, and received the Slim 2. I contacted customer service and they tried telling me that my bags were mislabeled. They did not even try to fix this problem. Beware of this company!

5 de julho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi, thank you for flagging this and I completely understand the frustration. Let me clear this up properly.
Our customer service team was actually telling you the truth, though I can see why it did not land that way.

There was a mislabeling error at our factory where a batch of Slim Carry 3 bags were shipped with Slim Carry 2 tags. The bags themselves are the correct Slim Carry 3, only the tag is wrong. That is on us for not catching it at QC, and I apologise for the confusion it has caused.

You can verify this yourself in two ways: the Slim Carry 3 has a cut-proof shoulder strap (reinforced with wire inside) and a lockable zipper on the main compartment. The Slim Carry 2 has neither. If both of those are present on your bags, you have the correct product.

If after checking you still believe something is off, please email me directly at hello@peaksta.com with your order number (starts with #PEAKSTA) and a photo of the strap and zipper, and I will personally sort it out with you.

Apologies again for the experience, and thank you for giving us the chance to explain.

Toby
Co-founder of Peaksta

Classificada 2 em 5 estrelas

False advertising…

The delivery service was fine no issues there. The product itself is OK. It is not/or cut proof at all. A basic kitchen knife was able to slice the front of it open. That’s why I ordered a total of five. This was done specifically so we could see what happened when you tried to cut or slash it open and it was able to be done. The strap itself is more cut resistant than the bag itself to be slash resistant. Sadly, I’m not able to post any of the pictures in this review. Go figure.

28 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hey Steph Smith,

Sorry to see your review.
The Slim Carry 3 comes with a cut proof strap, we can send you a replacement if youre willing to accept that!
Please send your order information to hello@peaksta.com, we're here to help.

Regards,
Toby

Classificada 1 em 5 estrelas

The following is a copy of what PEAKSTA…

The following is a copy of what PEAKSTA
wrote back to me… it’s been a while & STILL they’ve not sent me the info for me to do my return so I can get my refund!
DO NOT buy from them & don’t trust this company. They make it seem like they care and respond with empty promises to make themselves look like they care & will take care of the customers but they DON’T!!
PEAKSTA….. I want my the info so I can return my item and get my refund!!!
You guys have a horrible reputation & no credibility.

This is what they responded to me after waiting for a long time 2X after my 2emails to them & STILL NOTHING has been done!!!

“ * Trustpilot
=

Reply from Peaksta
Jul 2, 2026
Hi, I am sorry. Waiting weeks for return instructions is not acceptable and I completely understand the frustration. That is on us to fix, not on you to chase.
To be direct: I want to make sure your return window is protected and your refund is processed properly. Please email me at hello@peaksta. com with your order number (starts with #PEAKSTA) and I will personally send you the return instructions today and confirm the refund timeline in writing.
For clarity, we do not delay refunds and we absolutely honour our return window regardless of how long our reply took. That is on us, not you.
Apologies again for the experience.
Toby
Co-founder of Peaksta”

Again…. Do not buy from this company!!
They have done nothing to help me.
They’ve not kept their word on what they said they would do!!

1 de julho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi, you are right and I owe you a real apology, not another promise. When I replied on July 2 I told you I would personally send return instructions and I did not follow through on that timeline. That is on me directly.

I want to fix this today. I am going to search our inbox for your emails now. If you have already emailed hello@peaksta.com, I will find your message and reply with the return label and refund confirmation within the next few hours. If for any reason we cannot locate your email, please send it again to hello@peaksta.com with the subject line "TRUSTPILOT FOLLOW UP" and I will personally handle it the moment it lands.

Your return window remains protected regardless of how long this has taken. That has not changed.
Apologies again. You should not have had to write a second review to get this actioned.

Toby, Co-founder of Peaksta

Classificada 1 em 5 estrelas

Ordered PEAKSTA slim carry 3 (2 items)…

Ordered PEAKSTA slim carry 3 (2 items) and RFID wallet (2 items) on June 30. Carrier has not yet received the product. Emailed PEAKSTA 3 times with no response or explanation. If product not received soon, it will not be in time for the trip I have planned and I will have no need of the product. Can’t comment on product quality, but customer service is not adequate.

30 de junho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi, I am sorry. Three unanswered emails and a shipment that has not moved past label creation is not the experience we want to be delivering, especially with a trip on the line. That is on us.

Please email me directly at hello@peaksta.com with your order number (starts with #PEAKSTA) and your travel date, and I will personally trace the shipment today and let you know whether we can get it to you in time or arrange a full refund if we cannot. Whichever works best for your trip.
Apologies again for the silence, and thank you for the patience.

Toby
Co-founder of Peaksta

Classificada 5 em 5 estrelas

I brought the crossbody bag to Italy…

I brought the crossbody bag to Italy for a 2 week trip in a heatwave and the bag preformed perfectly. It carried everything well so I was easily able to get to my passport cards and money. It also was easy to remove when I needed to pass it through medal detectors. Needless to say I perspired each day but the bag dried quickly and was ready for more heat the next day. I used the card holder with confidence. I’m so impressed with the product.

2 de julho de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you so much! Italy in a heatwave is a real test and it sounds like the bag earned its keep, from the metal detectors to the drying time to the card holder doing its job. This is exactly the kind of real-world use we designed for. Glad it delivered!

Toby
Co-founder of Peaksta

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