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Peaksta Opiniões 

804
TrustScore: 4 em 5

4,0

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Looove this crossbody sling. The RIFID is a really nice feature. Its great for walking in crowds & everyday use! I would recommend this bag! Shipping time needs improvement. My biggest critique is... Ver mais

Classificada 5 em 5 estrelas

Awesome experience since I swap to Peaksta. Quality product that fits my hectic schedule. Pockets are within reach whichever way I choose to use it. Not to mention the stylishness it exudes. Highly r... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ordered 2 bags July 1. On July 7th received tracking link that said label created awaiting item. Reached out July 20 about no updates or delivery. Received a message 3 days later with a different link... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Loving my Peaksta body bag! Lightweight, water-resistant, and feels super secure with the hidden zippers and RFID pocket. The orange interior makes it easy to find things, and it fits way more than i... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de malas
  2. Loja de malas e malas de viagem
  3. Loja de malas e bolsas
  4. Loja de malas de viagem

Escrito pela empresa

Peaksta’s mission is to bring functionality and performance to active people. Whether you’re traveling, in sport mode or on the go, Peaksta brings performance, reliability and functionality to reach your own peak.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

804 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(804)

326 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I’m so glad I found this bag

I’m so glad I found this bag! I was looking for a small bag for my upcoming vacation that could fit everything I need from my passport to wallet, plus my Kindle is able to fit as well.

31 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

So glad you found us too, Jennifer! Passport, wallet and Kindle all fitting in one slim bag for your vacation, that is exactly the sweet spot we designed for. Hope it serves you perfectly on your trip ahead!

Walter, Co-Founder of Peaksta

Classificada 1 em 5 estrelas

I asked for a refund due to the bag…

I asked for a refund due to the bag being much smaller than advertised. I’ve been waiting for over a year for my measly 10% refund, which is all they will give you if you don’t want to pay shipping to send it back!
Terrible customer service!

30 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi Melanie, I owe you a personal apology. Looking into your case, this was my mistake and I completely dropped the ball on following up with you. That is not acceptable and I am sorry it took this long. I have gone ahead and processed a 20% refund for you as a way to make this right. You should see it reflected shortly. Thank you for your patience and I am sorry again for the frustration this caused.

Walter, Co-Founder of Peaksta

Classificada 1 em 5 estrelas

This company is a scam

This company is a scam - made an order and asked to update my shipping address immediately after order when I realized the addressed saved in my profile was still my old address.

Checked shipping details and it’s still stuck in Australia when I’m based in Singapore - it still has the cheek to ask me for updates and not reply to my status checks on the item after them making the blunder of not updating my shipping address before sending the order out. Bad customer service that is not prompt and now I feel like I have been scammed by the “promotion” to get 2 bags for the price of one and never seeing the item I’ve ordered.

Buy at your own risk especially if you’re not based in where this company is. Shipping is a pain.

30 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi Jasmine, we are sorry to hear about your experience and we want to be clear: we are not a scam. We are a real company and we genuinely want to help resolve this for you.

A couple of important points: we do not ship from Australia, so something does not add up with the tracking information you are seeing, and we want to get to the bottom of it. We have also tried to look up your order by name and unfortunately cannot locate it on our end.

Please send an email to hello@peaksta.com, mention your TrustPilot review in the subject line, and ask for Walter by name. I will personally look into this and make sure your order or a full resolution is sorted out for you as quickly as possible.

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

quick shipping

quick shipping. great quality. a bit smaller than what i though but all my friends said that it was an exact fit for me when we traveled to hk

15 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you, Patrick! Quick shipping and great quality, and your friends approving it as the perfect fit for Hong Kong, that is a great travel endorsement! Sometimes the slim size surprises people at first but it tends to win everyone over once it is out in the real world. Hope it served you well on the trip!

Walter, Co-Founder of Peaksta

Classificada 4 em 5 estrelas

Great products but quite big for me

30 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you for the kind words, Chona! We are sorry to hear the size was not quite right for you. The Slim Carry 2 is designed to be a compact everyday bag, so fit can vary depending on frame and preference. If you ever have questions before your next purchase, feel free to reach out to us at hello@peaksta.com and we are happy to help find the best fit for you!

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

I couldn’t be more happy with this…

I couldn’t be more happy with this purchase. Comfortable, compact, stylish, cleans easily, great price. I purchased to use for overseas travel this year but have incorporated it into my daily wardrobe!

25 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

This is such a wonderful thing to read, Jody! Bought it for overseas travel and it has already become part of your daily wardrobe, that is honestly the highest compliment a bag can receive. Comfortable, compact, stylish, easy to clean and great value, you have covered it all. Thank you so much!

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

Awesome Bag ❤️

First use was a Disney World for a graduation trip for my daughter. I love how lightweight the bag is and how many pockets are available to store things. Can wear over the shoulder or even around your waist. Made very well. Love that the fabric was water repellent came in handy during these pop up showers in FL. I got one for my daughter as a giftas well. Can't wait to take this on my next visit to Europe.

25 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

What a debut, Disney World for a graduation trip! Congratulations to your daughter and what a special way to put the bag to its first test. Lightweight, pockets for everything, water repellent through those Florida pop-up showers, worn over the shoulder or around the waist, and gifted to your daughter too. You have described everything we designed it for in one review and we are so glad it delivered on all of it. Europe next sounds perfect. Safe travels to you both!

Walter, Co-Founder of Peaksta

Classificada 3 em 5 estrelas

it’s Made in China

I bought a slim carry with the promo of 2 for the price of 1. The delivery took a couple of weeks but considering it’s from Netherlands. However, when I looked inside, it said “Made in China”. I was quite disappointed coz other platforms sold the same thing for 4 times lower the price. The slim carry material was sturdy and easy to carry.

2 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi Angeline, thank you for the honest feedback. Like many consumer brands across the world, our bags are manufactured in China. What sets Peaksta apart from cheaper alternatives is not just the product itself but the full package: the RFID protection, the anti-theft design features, the quality control standards we hold our manufacturer to, and the customer experience we build around it. We understand that is not the right fit for everyone and we appreciate you sharing your perspective. Really glad the material and carry felt sturdy and easy though!

Walter, Co-Founder of Peaksta

Classificada 1 em 5 estrelas

I too have not received my bag

I too have not received my bag. I got a notice about a week ago saying that it has shipped but when I went to track it, the only thing associated with my order is that a shipping label has been made. I reached out to them via email and its now fay 4 of no response.

27 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi Juliana, we are sorry to hear this and completely understand your frustration. A shipping label created but no movement for days and no response to your emails is not the experience we want you to have.

Please send an email to hello@peaksta.com, mention your TrustPilot review in the subject line, and ask for Walter by name. I will personally look into your shipment and make sure you get a clear update and a proper resolution right away.

Walter, Co-Founder of Peaksta

Classificada 1 em 5 estrelas

I never receive the bags

I never receive the bags. Do not buy them! it is a fraud.
I ask for my money back and I didn’t get it!

3 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi, I am sorry to read this and I want to help get it resolved. Peaksta is a real business and we take every order and refund request seriously, so something has clearly gone wrong here that we need to look into.
To do that I need to find your order. Could you please email hello@peaksta.com with your order number (starts with #PEAKSTA) and the name or email used at checkout? Once we have that, we will trace the shipment, and see what we can do from there.

I will personally make sure this is followed up on.

Toby
Co-founder of Peaksta

Classificada 5 em 5 estrelas

Thankful that the package arrived on…

Thankful that the package arrived on time. Sometimes it's hard to make online purchases, since there are instances wherein I have been burned by not delivery of item in spite of being completely paid. Grateful that you kept your promise of delivering the item.

15 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you for taking a chance on us, especially after being burned before. We know that trust is hard-earned online and we take it seriously. Glad the package arrived as promised, and we hope you enjoy it!

Toby
Co-founder of Peaksta

Classificada 5 em 5 estrelas

Excellent product with a variety of…

Excellent product with a variety of colors. The size is perfect for everyday use and even when traveling. I use it to keep my phone, meds for the day, sanitizer, snacks, sunglasses and many more. Kudos to the makers!

21 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you so much, this made our day. Hearing exactly how you are using it (phone, meds, sanitizer, snacks, sunglasses) is the best kind of feedback we can get. That is exactly the everyday and travel use we designed it for. Enjoy it!

Toby
Co-founder of Peaksta

Classificada 1 em 5 estrelas

Been almost a month and have not…

Final…..
Finally received full refund after a month. The address is fine and been using for decades without a problem

Followed up #2….

After first review I received an email stating that do not know the reason for the delay and offered to add another free bag or a refund.

Then, received another email stating that my address is not correct. My shipping address is correct and been using this address for 20 years.

I selected color for additional free bag and ask to send me delivery date and proof of delivery

2 days pass without any respond. Thus I send another email asking for full refund.

Too Wishy washy to be real. A Fraud?!?

————————-

Follow up #1 after a month

Been almost a month and have not received anything. (Ordered 27 April and today is 25 May). Link to order from email also expire.

Another fraud?

Order #PEAKSTA78156

27 de abril de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Hi, thank you for flagging this and I am sorry for the worry it has caused. I can assure you Peaksta is a real business and very much not a fraud, so let us get this sorted for you.

I have looked into order #PEAKSTA78156 and the delay is because the shipping address on the order had an error in it, which is why the package has not been able to reach you. This is a fixable issue, not a lost order. Our customer support team is on it and will reach out to you directly to confirm the correct address and arrange redelivery.

If you have not heard from them within 24 hours, please email hello@peaksta.com with your correct address and reference this order number, and we will prioritise it.

Thanks for your patience and again, apologies for the experience so far. We will make it right.

Toby
Co-founder of Peaksta

Classificada 5 em 5 estrelas

I love the design

I love the design, the materials and the colors. And I love how this bag keeps both of my hands free without worrying that someone might open my bag and steal from it.
A lot of my friends asked where I bought my bags.

16 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you so much for the kind words. Hands free and worry free is exactly what we set out to deliver, so it is great to hear it is working that way for you. And thanks for spreading the word to your friends, that means a lot.

Toby
Co-founder of Peaksta

Classificada 5 em 5 estrelas

Love this bag and wallet!!!!

Love this bag and wallet!!!!! Very thoughtful on design and feels very secure. Also got the BOGO, which came with 2 free wallets, so win win!

24 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you so much! Thoughtful design and a secure feel are exactly what we set out to build, so it is great to hear it landed that way. Enjoy the bags and wallets!

Toby
Co-founder of Peaksta

Classificada 5 em 5 estrelas

Perfect for my trip to Italy!

I saw the slim carry-on advertised on instagram, which I sometimes have a hard time trusting. But I had a trip to Italy coming up and was concerned about what bag to pack so I took a chance on the buy one get one sale, and both came with RFID blocking wallets. I have been So Happy with this purchase!! I've had multiple compliments on the bag, my husband and I both used the wallets in Italy, and the bag was so convenient for our trip! It was also nice getting on the airplane that I could just zip up my thin jacket over the bag rather than trying to shove it into my backpack. I love this bag, and would absolutely recommend it!

13 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

This review made our whole day, Jessica! Taking a chance on an Instagram ad when you are not sure you can trust it, and then having it exceed expectations on a trip to Italy, that is exactly the kind of story we work hard to earn.
Compliments on the bag, both wallets put to good use, sliding under a jacket on the plane without any hassle, and your husband along for the ride too. It honestly does not get better than that.

Thank you for trusting us and for taking the time to share your experience so generously. Italy with a Peaksta bag sounds like the perfect trip. Hope there are many more adventures ahead for you both!

Walter, Co-Founder of Peaksta

Classificada 4 em 5 estrelas

The bag look good.

The bag look good.
Easy to carry.
Good

24 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you! Good looks, easy to carry and simply good, that works for us! If there is anything we can do to make your experience a five-star one, feel free to reach out to us at hello@peaksta.com. We would love to hear more about your experience!

Walter, Co-Founder of Peaksta

Classificada 5 em 5 estrelas

Great Product

I am very pleased with my purchase. Delivery was prompt and packaging was secure. I love the quality. I would purchase again.

15 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

Thank you, Cynthia! Prompt delivery, secure packaging and quality you love enough to buy again, that is exactly the experience we aim to deliver every time. We look forward to welcoming you back for your next order!

Walter, Co-Founder of Peaksta

Classificada 1 em 5 estrelas

Still no news for order placed on May 1st

2nd Update : Thank you Walter, you said that you will personally cancel my order and give a refund, which you have. I wish Peaksta all the best.

Update : Walter, I emailed as per your instructions and have not heard from you yet. Meanwhile... Suddenly after 5 days of silence where your staff had replied saying she will IMMEDIATELY look into my order) and disregard my request for cancellation) has written me another reply... AFTER 5 days (NOT immediate at all!), saying that she tried to cancel but my order has already been dispatched. Further saying that if I choose to keep the bag, Peaksta will offer me a 10% discount.
You would still expect me to pay 90% for a bag that gave me so much frustration? I didn't even received an email order update that it was dispatched. So I am not buying the story at all. I took a video recording screenshot of me logging into your system to check the status just now and it still says it's being packed for shipment (I have written another email to Peaksta for your attention with this video attached). No change. I want to see the paper trail, the email or text exchanges between your staff looking into my case for me to believe you. I am appalled by the further attempt of delaying tactics. Do me and yourself a favor, do an immediate cancellation and refund for my order. Thank you.

*********

I placed an order on May 1st. Received an email informing of order confirmation - Stating "preparing items for shipping."

Having no updates, I emailed Peaksta on May 11 and was given the same reply ( your order is being packed and ready to be shipped) . I wrote in again on May 18, asking if I can cancel my order. Got a reply on May 19 asking me for my shipping address and my question on cancellation was not answered, saying that they will check on it immediately. I replied with a screenshot of my order details. As at today, May 22, no reply from Peaksta on this matter and the status of my order is still "preparing items for shipment". I have just written in again,. Asking for cancellation and a refund. While I fully understand that shipment to overseas will take longer time, I cannot comprehend on how there can be absolutely no progress in an order shipment after 21 days.
You may have a good quality product but when it comes to delivery, it is definitely of an inferior standard to me.

22 de maio de 2026
Opinião espontânea
logótipo da Peaksta

Resposta da Peaksta

25-5 07:37 CEST: We have refunded the order of Kash since the communication from Kash's side was not constructive which wouldn't allow to help out. We're very saddened by the way this situation went and will improve our operations to avoid this in the future.

===

Hi Kash, we are genuinely sorry for this experience. 21 days without a proper update, repeated emails with no clear answer and a cancellation request that was not handled is not the standard we hold ourselves to, and we fully understand your frustration.

Please email hello@peaksta.com, mention your TrustPilot review in the subject line, and ask for Walter by name. I will personally take ownership of your case and make sure your cancellation and refund request is handled immediately.

You deserve better than this and we are going to fix it.

Walter, Co-Founder of Peaksta

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