Pension Works Opiniões 

379
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From initial contact to completing my pension transfer, the Pension Works team looked after me at every step along the way. Alastair's advice was really well considered, looking at all my financial an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Alastair Milner provided a very professional service from start to finish. Extremely knowledgeable, undertook a detailed fact find and fully understood what I was trying to achieve. Provide sound, cle... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dealing with Andrew Murphy, very professional with a lovely friendly manner that immediately puts you at ease. Very knowledgeable and nothing was too much trouble. Worked to a tight deadline for a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We received excellent service from Pension Works. Throughout the whole process, we were kept up-to-date at all times. Our Financial Adviser, Andrew Murphy was friendly, very knowledgable and answere... Ver mais

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Informações sobre a empresa

  1. Fundo de pensões

Informação fornecida por diversas fontes externas

At Pension Works, it's our job to make sure your pension is working hard and helping to deliver the comfortable retirement you deserve. Many people approach retirement with little idea of how much their retirement fund is worth, whether the pension has been performing well or how to access their money. Whether you're an experienced investor or this is the first time you've thought about your retirement our friendly and professional team of pension experts are here to deliver advice that's always in your best financial interests.

Gold Standard Award

Escrito pela empresa

We've been awarded Pension Transfer Gold Standard by the Personal Finance Society.
The Gold Standard is a voluntary code of good practice for Safeguarded and Defined Benefit Pension Transfer advice, based around a set of principles so consumers can be more confident they are dealing with a firm that is going above and beyond when giving financial advice and a personal recommendation as to whether to transfer their pension.

Our Guarantee

Expert pension advice, that's always in your best interests

We guarantee that the financial advice we deliver will always be in your best financial interests.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

379 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(379)

9 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

In depth advice and responsive service…

In depth advice and responsive service couldn't really ask for more

30 de setembro de 2021
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Resposta da Pension Works

Hi Sarah, thank you for your excellent review. We're delighted that your felt the service was so in depth. We have shared your comments with the team at Pension Works.

Classificada 5 em 5 estrelas

Dealing with Andrew Murphy

Dealing with Andrew Murphy, very professional with a lovely friendly manner that immediately puts you at ease.
Very knowledgeable and nothing was too much trouble. Worked to a tight deadline for a pension transfer and kept us fully informed at all stages meaning the deadline was met.

Would recommend Pension Works and particularly Andrew for any advice etc needed. 5/5 on all counts. Thank you Andrew

30 de setembro de 2021
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Resposta da Pension Works

Hi Michael, thank you for your review and for holding both Andrew and Pension Works in high regard. Delighted to have helped meet your deadline and that the service provided was of high quality. We have shared your comments with all at Pension Works.

Classificada 5 em 5 estrelas

Having attempted to engage 3 different…

Having attempted to engage 3 different IFAs over 18 months to evaluate the option of transferring out of a DB scheme, Pension Works were the only one who were able to undertake the work and then the transfer process.
I was very happy with their objective, comprehensive and unbiased approach.
Highly recommended from my experience.

27 de setembro de 2021
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Resposta da Pension Works

Hi Lars, thank you for the great review. We're delighted to see that you are very happy with our process & that you would highly recommend. We have shared your comments with the team at Pension Works.

Classificada 5 em 5 estrelas

Alistair Milne was totally professional…

Alistair Milne was totally professional throughout the consultation. Every step he went through thoroughly and was very helpful
And informative.
We are now at the final stages to transfer out which was agreed due to my ill health and at no time was I put under pressure. If anything he explained the pitfalls of transferring out but did agree that it was the best thing to do due to my short life span and this way it ensured my husband then had financial security

24 de setembro de 2021
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Resposta da Pension Works

Hi Rose, thank you for your excellent review and comments. We are happy to have helped you. We have shared your review with the team at Pension Works.

Classificada 5 em 5 estrelas

DB pension transfer advice.

My financial adviser referred me to Pension Works for advice pertaining to transferring out of my DB pension after other companies let me down. The abridge advice was completely free and as it came out as unclear I opted to go for full advice. Alastair Milner kept in touch with me at all times and there was absolutely no pressure whatsoever from Pension Works all the decisions were left up to me as when I felt ready. He talked me through the whole process and when the ultimate advice was to transfer set everything in motion. I am currently just receiving scheme to acknowledge receipt of the transfer. The mantle was passed over to Angela Phillips who was equally helpful and always happy to answer any questions. To date everything has proceeded smoothly and eventually my own IFA will take over but I would not hesitate to choose Pension Works and they have been nothing but professional and always contactable by either telephone or email. Well done and thank you.

20 de setembro de 2021
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Resposta da Pension Works

Hi Susan, thank you for leaving us such a great review. It really is a delight to see such wonderful feedback and comments on both our staff and service. We have shared your comments with the team at Pension Works.

Classificada 5 em 5 estrelas

Pension works top notch

The experience was very straight forward, everybody was very helpful. I liked the way my interests were their main concern, making sure my future was as secure as it could be when investing your money. Thanks to everyone concerned.

18 de setembro de 2021
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Resposta da Pension Works

Hi Keith, thank you for leaving us such a lovely review. We are delighted to see that you are happy with the way we work. We are happy to have helped.

Classificada 5 em 5 estrelas

Positive and friendly experience

I didn't have high expectations of speed of service yet it was efficient and timely, the trustees will probably take longer. Andrew Murphy was friendly and informative and I realize the importance of ensuring each individual client gets the correct advice for their financial circumstances which may not always be the advice the client wants to hear. My overall experience with Pension Works has been a positive one coupled with detailed financial analysis and reports.

9 de setembro de 2021
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Resposta da Pension Works

Hi Jackson, thank you for such a fantastic and honest review. We appreciate the honesty and that Providers can often take a very long time to supply the detailed information that is required for our review. We have shared your comments with Andrew and the team at Pension Works.

Classificada 1 em 5 estrelas

No urgency - only act when prompted.

The process from start to finish is far too slow and there is no sense of urgency either obtaining information or processing appointments. Delays will inevitably result in additional charges from the pension trustees. I'm actually seriously considering looking for an alternative company to deal with or just leave my pension where it is.

7 de setembro de 2021
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Resposta da Pension Works

Hi Mark, thank you for sharing your feedback. We are sorry to learn that your experience didn’t meet the high standards we set ourselves and we are disappointed that we have not delivered to the level you would expect. I would really like to look into this further with you and I would hugely appreciate it if you could please contact me directly. You can reach me on connor.ellison@pensionworks.co.uk or please call on 0800 756 1288 and ask to speak to Connor Ellison.

Classificada 5 em 5 estrelas

Excellent advice and complete piece of…

Excellent advice and complete piece of mind after speaking to them

2 de setembro de 2021
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Resposta da Pension Works

Hi Shaun, thank you for the great review. It's lovely to see that you were at ease with our advice. We have shared your comments with the team at Pension Works.

Classificada 5 em 5 estrelas

Pension Advice

Alastair Milner provided a very professional service from start to finish. Extremely knowledgeable, undertook a detailed fact find and fully understood what I was trying to achieve. Provide sound, clear and concise advice. Clearly a people person who puts customer service top of his agenda. I would highly recommend Pension Works and Alastair. Many thanks - Colin M

31 de agosto de 2021
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Resposta da Pension Works

Hi Colin, thank you for the excellent review. It's great to see such a detailed and thorough review of our staff and service. We have shared your comments with all at Pension Works.

Classificada 5 em 5 estrelas

Transfer Pension Advice

Pension works were professional from start to finish.
I was given outstanding advice, reflecting my personal circumstances, and the process was always explained clearly.
Thanks to James and the rest of the team for all your help.

28 de agosto de 2021
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Resposta da Pension Works

Hi Dave, thank you for leaving us a great review. We're delighted to see that our service and advice met your expectations. We have shared your comments with James and the team.

Classificada 5 em 5 estrelas

Excellent support from Andrew Murphy +…

Excellent support from Andrew Murphy + team through a complex process. Clear concise information, always responsive in a timely manner and gave accurate timelines for each part of the process that were honoured. Would highly recommend.

18 de agosto de 2021
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Resposta da Pension Works

Hi Colin, thank you for the great review of Andrew and the team. We appreciate the kind words and the fact that you would recommend our firm to others. We have shared your comments with the team at Pension Works.

Classificada 5 em 5 estrelas

Excellent, professional service.

I found Pension Works to be extremely professional and I cant speak highly enough of Paul Chester who gave me lots of advice and answered my many questions. Paul always returned my calls and responded to emails in a very prompt manner and made the whole process run smoothly.

16 de agosto de 2021
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Resposta da Pension Works

Hello Mr & Mrs Massey, thank you for leaving us such a great review. It's a delight to read your comments, and to see that Paul was professional as always. We have shared your comments with the team at Pension Works.

Classificada 5 em 5 estrelas

5 Star Service

I am extremely impressed by Pension Works and found both my adviser and the admin staff I dealt with professional and helpful. My adviser Alastair was easy to talk to, professional and explained the process very clearly. I was always contacted when they said they would and they responded to any queries quickly and kept me informed throughout. the process. Deborah (Northern Ireland)

12 de agosto de 2021
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Resposta da Pension Works

Hi Deborah, thank you for the fantastic review. It's lovely to see such great feedback. We're happy to see that you found the service to be professional and clear. We have shared your comments with the team at Pension Works.

Classificada 5 em 5 estrelas

Definitely recommended

My adviser Andrew Murphy has been extremely helpful, knowledgeable and professional throughout.
All of my options were fully explained and all of my concerns and personal circumstances have been taken into account.
In addition the admin team have been very efficient.
I would thoroughly recommend Pension Works and, in particular Andrew, to anyone needing pension transfer advice.

9 de agosto de 2021
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Resposta da Pension Works

Hi Susan, thank you for taking the time to leave us such an excellent review. It's a delight to read your lovely comments about the Admin Team and Andrew. We have shared your comments with all at Pension Works.

Classificada 5 em 5 estrelas

Professional Service

All involved at Pension Works were professional and efficient. Deadlines were met and I've achieved my objectives.

7 de agosto de 2021
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Resposta da Pension Works

Hi Richard, thank you for the great review. We are happy that you felt our service was both professional and efficient. It's wonderful to see that your deadlines were met and you achieved your objectives.

Classificada 5 em 5 estrelas

Transfer Pension Advice

Pension works and my Adviser Alastair were extremely professional from start to finish.
All my options were fully explained and more importantly he took all my wishes into account. I would recommend to anyone looking for pension transfer advice.

4 de agosto de 2021
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Resposta da Pension Works

Hi Ian, thank you for leaving us such a lovely review. We're delighted to see that you were so happy with our service and that you would recommend our firm. We have shared your review and comments with all at Pension Works.

Classificada 5 em 5 estrelas

First rate pensions advice

Pension works provided an excellent service throughout the whole process. I was listened to carefully and any questions were answered in a clear and timely manner. I was given outstanding advice, reflecting my personal circumstances, and the process was always explained clearly.
Every member of staff I dealt with at Pension Works, over the phone or by email, always acted in a friendly and professional way. The stress was taken out of the whole process. I was especially grateful to the lady that saw my transfer through to its conclusion in a quick and efficient way, and for keeping me fully informed along the way. Top class company. Thank you for your service

30 de julho de 2021
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Resposta da Pension Works

Hello, thank you for leaving us such a brilliant review. We greatly appreciate the review and comments that you have left. We pride ourselves on delivering a precise and professional service, whilst keeping our clients updated along the way. We have shared your feedback with the team at Pension Works.

Classificada 5 em 5 estrelas

I was referred to Pension Works to look…

I was referred to Pension Works to look at a DB pension. Andrew Murphy was very easy to deal with, explained things very clearly and above all listened to understand my needs, objectives and concerns. Communication in any dealings to date has been first class.

29 de julho de 2021
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Resposta da Pension Works

Hi David, thank you for your review and the lovely comments. We really appreciate you taking the time to leave us this feedback. It's great to see that your were so delighted with our service. We have shared your comments with all at Pension Works.

Classificada 5 em 5 estrelas

Pension transfer

Paul Chester made what can be a difficult process as easy as possible. He made a clear case for both the pros and cons of transferring out of a defined benefit scheme whilst listening to and understanding my needs. He worked quickly and efficiently and was easy to reach when I needed questions answered...any easy 5/5 from me.

22 de julho de 2021
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Resposta da Pension Works

Hi Gordon, thank you for the wonderful feedback. We really appreciate your review and your comments on Paul. We have shared this review with the team.

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