Peplobio Opiniões 

107
TrustScore: 3 em 5

3,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Did not process my sample within the 7-10 day timeline. Still not back and looks to be more like 20 business days. Now I have to pay for a follow up with consultant costing me £270. Ample time when no... Ver mais

Classificada 5 em 5 estrelas

Excellent service from start to finish. I ordered a Lateral Flow Test but then due to a change in government policy had to switch to a PCR. Peplobio amended my order and refunded my first charge immed... Ver mais

Classificada 1 em 5 estrelas

CRUELLY SCAMMED by PEPLOBIO and their criminal partner AGTESTING (see horror stories on TP) who book their tests . 2 day results received 11 days later. MASSIVE DISTRESS TO MUM and family who ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Peplobio were very helpful and efficient. We had ordered flow tests only to find the rules had changed and we needed PCR tests. They very efficiently refunded the flow test and posted PCRs to us ins... Ver mais

Informações sobre a empresa

  1. Empresa de Biotecnologia

Escrito pela empresa

Providing rapid Covid-19 PCR and Lateral Flow testing for the travel, business and healthcare industries. Highest standards in quality - operating in accordance with ISO 15189 guidelines.


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

107 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(107)

0 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

do not deliver what they promise

Did not process my sample within the 7-10 day timeline. Still not back and looks to be more like 20 business days. Now I have to pay for a follow up with consultant costing me £270. Ample time when notified to have processed this. Poor regard for customers.

27 de junho de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

A lot of technical problems

A lot of technical problems that nobody really understood.
The test itself was efficiently handled.
The email to me that was supposed to give me the Certificate to print out was not right.

24 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I am experiencing issues with this…

I am experiencing issues with this company because they are saying that my sample did not arrive at their lab although the tracking history shows that it is Delivered. I believe I have been scammed and I am in a very difficult situation because I was Covid positive only once! I will not be able to get the NHS recovery certificate. They are messing about with peoples lives and charge for it!

3 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Flawless service, speedy results

After a terrible experience with another company I started using peplo for me and my family's PCR and lateral flow tests. They have been flawless, arrive quickly, great communication and swift results. Recommended 100%

21 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic job

Great job! Very responsive and helpful Customer Care. My test didn't go through at first and I have an early trip tomorrow! Sent a message and got a reply within minutes! Fantastic job and very helpful Thanks a lot!

16 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

This test was a wonderful solution when…

This test was a wonderful solution when we had to get a quick COVID test. Fast! Easy! Yes, you have to enter data into your phone but we could just sit in the car and do it. When I couldn't find my results because my email swallowed them, I emailed this company and they responded immediately and resent my results. Plus they were so nice!!!! Love it!

4 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

If I could give 6 stars I would

If I could give 6 stars I would, the team at peplobio were not just helpful, they went above and beyond. I've never experienced customer service like this in my life. Covid testing is a nightmare to deal with but peplobio made life as easy, I could recommend a better place to buy you antigen test or any other products they offer. Their basic fit to fly antigen covid test are accepted within the EU as of 08.04.22 and I highly recommend you use peplobio. A very happy customer!!

2 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

For this particular test

For this particular test, got the certificate back within 5 minutes.

Only to find at boarding I had put the wrong year of Birth. Got a corrected certificate within 10 minutes. Avoided a lot of troubles.

10 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fast efficient stress free service

Fast efficient stress free service. It was easy to place an order for our kits which were delivered as indicated with tracked delivery. We did our tests Saturday morning and had our results within six hours.

6 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Pcr testing

I googled Guildford tests fit to fly pcr and many companies came up but fortunately close to us based at Surrey research pk was Peplobio.
As an added bonus their tests were competivly priced at £49 each.

The best part of this company was the most helpful assistance and reassurance I got from the dedicated staff. I asked many questions and ALWAYS got honest answers and helped me through anxiety of fear of testing positive on pcr after testing negative on lateral flow. I believed too many horror stories and kind Alihea assured me this isn't the case and thus wasn't, we all tested negative for 72 hr fit to fly to Thailand. A Great company to use and thoroughly recommend.

30 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you

Thank you, Ahilya for sorting out my query and explaining all the processes. Very well done for the excellent customer service. You managed my query very efficiently and quick. Thank you again 🙏🏽

8 de março de 2022
Opinião espontânea

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