Order arrived promptly & my cat Elsa loves it

excellent communication and speedy service. my cat with cancer is loving her heated bed.

Heat pad is well made and does exactly what it says it does. I. had made 2 orders as had forgotten to add on a product. Petnap picked this up and refunded my second postage without being asked. All arrived very promptly. Highly recommend

Very helpful when I rang and it was delivered very quickly.

I purchased the feeding tube kit before my puppy was born. At 3 weeks he suddenly stopped nursing. He refused the bottle, and trying to give him one drop at a time was also unsuccessful. I had no choice but to tube feed him. The feeding tube worked great. I like the system with the special syringe. It saved my puppy's life!

Excellent quality product that we have bought before. Order progress reported by email.

This a reliable company who we have bought from several times in the past, and have never had any problems. The products are good quality and after sales service is excellent.
Due to Postal Strikes, the item ordered this time was late arriving. I was in communication with the company after the first week, and was very satisfied with their responses.
I wouldn't hesitate to buy from this company again & can't recommend them highly enough.
My cat is very happy with his new heated pad.

Purchased from Petnap for the first time after a recommendation from a friend. Was very happy with the service I received and delivery time was also very quick I received my parcel the next day after ordering which has become a-bit of a rarity in this day and age.

I haven’t breed before so I needed a bit of advise on one of the items I brought so I had to call them, I spoke with Sarah who was extremely helpful thank you.

the complete service was seamless and the staff were very helpfull.
weve installed the heat pad and its working great. thank you

I found petnap attitude very un-professional and immature when I tried to order 2 whelping boxes.
Due to some confusion with extra charges that were blamed on PayPal I said I would look elsewhere, unfortunately petnap are the only company that make this type of whelping box so I decided to order them anyway but petnap refused to accept my order with no reasonable explanation
Further research led me to a company in sunderland I was delighted and thank petnap for being so unprofessional and petty and lacking any sort of customer care.
I bought whelping boxes from the company in sunderland, a far superior product, a company that was a pleasure to deal with..... avoid childish petnap at all costs

I am now getting emails from trustpilot about petnap disputing my experience I have submitted every email to trustpilot had to edit my review as I named the company I bought from obviously the competition let's see what this pathetic company come up with next

Fast delivery and well packed. Thank you

I've still not received the goods yet,and no update either.

Gemma went the extra mile and helped me quick and adequate.

Easy to order and arrived safely and quickly. As expected and perfect for what I needed it for; mum and puppies love it.

excellent product as usual from this company

My 15yrs old cat is suffering from stiff joints and is also very clingy. This heated bed has been our best purchase ever for him. It's pleasantly heated, it gives him a safe and comfortable space to nap on and the bed fits very will in our office, so he's close to us whilst we work

The service was quick and nothing was too much trouble. Great to actually speak to Simon on the phone. He talked us through the ordering process. I would highly recommend this company.

Always get my whelping products from petnap. Such a great company.
Good prices and quick delivery x