Petradar Opiniões 584

Resposta da Petradar

22/01/2026

Hi Oliver,

Thank you so much for your review. We’re so happy to hear that Oreo is back home safe, right where she belongs 💛

We’re really glad PetRadar could help spread the word and raise awareness. And if you ever have any suggestions for how we could improve, we’re always here and happy to listen.

Wishing you and Oreo all the best, and may she stay safely by your side from now on!

Warm regards,
Alexandra🐾

Resposta da Petradar

22/01/2026

Hi dear Sara,

Thank you so much for your kind words and lovely review!
We’re really glad to hear you felt supported💛

Wishing you and your furry friend all the very best, and if you ever need us again, we’ll be here.

Take care and lots of paw hugs,
Alexandra 🐾

Resposta da Petradar

19/01/2026

Dear pet parent of Mano,

Thank you so much for your kind words!💛

It means a lot to hear that the tips and tools gave you confidence during such a difficult time, and we’re so glad Mano is back where he belongs.

If you ever have ideas on how we could improve the experience for other pet parents, we’re always open to suggestions 🙏 Every bit of feedback helps us grow and do better.

Wishing you and Mano all the best as you settle back into calm, happy days together 🐱✨

Warmly,
Alexandra🐾

Resposta da Petradar

15/01/2026

Hallo Tim,

Heel erg bedankt voor je mooie beoordeling en fijne woorden 💛

Wat ontzettend fijn om te horen dat Bruno weer thuis is!

Blij dat onze flyer, QR-code en tips hebben kunnen helpen. Mocht je ooit nog iets nodig hebben of vragen hebben, weet dat je altijd welkom bent.

Alle goeds voor jou en Bruno,
Alexandra 🐾

Resposta da Petradar

13/01/2026

Dear Raymond,

Thank you so much for your beautiful message, and what a relief to hear that Roxanne is home safe! 💛 That’s the best news we could hope for.

Even if our platform didn’t directly lead to the reunion, knowing that we could offer support along the way truly means the world to us.

Thank you again for taking the time to write, and for your kind words. Please give Roxanne an extra cuddle from us!

Warmest wishes,
Alexandra🐾

Resposta da Petradar

12/01/2026

Hi Shelley,

That is definitely frustrating and not how it is supposed to go! We're sorry the website didn't work for you.

Could you please send us an email on info@petradar.org describing the issues?

More information about what specifically went wrong would help to resolve it for you if your pet is still missing, or for others in the same situation!

Thank you in advance 😸

Resposta da Petradar

13/01/2026

Bonjour,

Merci beaucoup pour votre retour, et je suis vraiment désolée que les tarifs vous aient semblé trop élevés 💛

Les publications sponsorisées sur Facebook et Instagram fonctionnent en tant qu’annonces publicitaires, et non comme de simples posts. Cela signifie que nous devons effectivement acheter de l’espace publicitaire auprès de Meta (Facebook/Instagram), et nous commençons toujours avec le budget minimum possible pour rester accessibles, tout en essayant d’atteindre le plus de monde autour de la zone concernée.

Nous comprenons néanmoins que ce ne soit pas à la portée de tous, et votre retour compte beaucoup. On espère pouvoir proposer à l’avenir encore plus d’options flexibles.

Merci encore pour votre message et pour avoir utilisé PetRadar.

Je vous souhaite de tout cœur une belle suite,
Alexandra🐾

Resposta da Petradar

13/01/2026

Hello dear Geoffrey,

Thank you so much! Your kind words really mean a lot to us 💛
It’s truly heartening to hear that our platform has been useful to you, especially knowing the kind of stress and emotion that come with a missing pet. We try our best to make things feel just a little easier in those tough moments, so your feedback is very much appreciated.

If you ever have suggestions for how we could improve or make the experience even more helpful for other pet parents, we’re always happy to listen.

Wishing you and your furbaby all the very best,
Alexandra🐾

Resposta da Petradar

8/01/2026

Merci beaucoup pour votre avis, Eric 🐾

Je suis ravie que les outils aient pu être mis en place rapidement pour vous.

Et si jamais vous avez des idées ou suggestions sur comment on pourrait encore mieux faire pour aider les parents d’animaux, je serais heureuse de les entendre. Chaque retour compte 🙏

Je vous souhaite, à vous et à votre compagnon, tout le meilleur 💛
Alexandra 🐾

Resposta da Petradar

3/01/2026

Hi dear Justine,

First of all, I’m so relieved to hear your cat made it home safe and sound 😻 What a clever boy. And your vet friend gave you such a great tip. I’m especially happy to hear it worked, since that’s actually one of the tips we send out to every pet parent within the first hour of registration. It’s so encouraging to see again and again just how effective those small actions can be 💛

Thank you also for your thoughtful and honest review. You're absolutely right, while many of our tools are free, the social media ads do come with a cost because they run as actual paid campaigns through Meta. We’re always working to keep things as accessible as possible 🙏

Regarding the edits, once an ad is submitted, Meta requires it to go through a review process before it can go live. After it's approved, it becomes a bit harder to make changes (definitely trickier than updating the poster). That said, we're always here to help and try to accommodate every pet parent’s needs as best we can. If something’s not right, we’ll always do our best to find a fix.

Feedback like yours is what helps us grow and improve for every pet parent who comes to us in a moment of panic or fear. So truly, thank you again for taking the time. Wishing you and your little explorer all the calm, warmth, and cuddles now that he's back home!

Alexandra🐾

Resposta da Petradar

3/01/2026

Liebe Tierfreundin,

Es tut uns leid zu hören, dass du enttäuscht bist – das ist natürlich nie das, was wir möchten 😢 Wenn es ein Problem oder Missverständnis gab, hättest du dich jederzeit direkt bei uns melden können. Wir sind rund um die Uhr erreichbar und helfen immer gern persönlich weiter 🙏

Zur Klärung: PetRadar betreibt keine eigene Seite namens „PetRadar England“. Unsere offiziellen Beiträge erscheinen über unsere internationale Facebook-Seite – aber das ist in diesem Fall gar nicht entscheidend. Denn bei unserem bezahlten Service handelt es sich nicht um einfache Beiträge, sondern um bezahlte Werbeanzeigen, die über Meta (Facebook & Instagram) gezielt an Menschen im Umkreis des vermissten Tiers ausgespielt werden, unabhängig davon, ob sie unserer Seite folgen oder nicht. Genau das ist der Sinn von geotargeteten Ads. Die Facebook-Seite, von der aus sie technisch ausgespielt wird, spielt dabei keine Rolle.

Instagram ist bei diesen Kampagnen übrigens immer mit eingeschlossen – man muss nicht extra dafür bezahlen, und das war auch nie der Fall.

Wir sind uns nicht sicher, was genau passiert ist – aber so sollte die Unterstützung und Erfahrung bei uns definitiv nicht aussehen. Gerade in so einer emotional belastenden Zeit möchten wir Menschen in Not bestmöglich zur Seite stehen 🙏 Wenn du möchtest, klären wir gern auf, was genau passiert ist und ob tatsächlich unser Service genutzt wurde.

Alles Gute für dich und dein Tier 🍀
Alexandra🐾

Resposta da Petradar

3/01/2026

Hallo Marco,

Wat ontzettend fijn om te horen dat jullie kat weer veilig thuis is 😻 Dat moet een enorme opluchting zijn geweest na alles. Dank je wel voor je warme en positieve review — het betekent veel om te weten dat onze hulp iets voor jullie heeft betekend in zo’n spannende periode 💛

We wensen jullie alle rust en knuffelmomenten toe nu jullie weer compleet zijn,
Alexandra🐾

Resposta da Petradar

3/01/2026

Aww Zaain, I truly understand your request 😢💛

It would honestly be amazing if we could offer social media advertisements for free... The challenge is that these are actual paid ads through Meta, not posts, and as a small team of animal lovers we unfortunately cannot pay for each and every campaign ourselves. With so many pets needing help around the world, it’s just not financially possible for us to cover those ad costs 😞

But your message really means a lot, and I genuinely hope that one day, with enough support from the community, we can make this kind of help available to everyone in need. Thank you for your kind words, and I truly hope you’ll never need us again, but if you do, we’ll always be here 💛

Alexandra🐾

Resposta da Petradar

31/12/2025

Hi dear pet parent,

We’re so happy to hear that Mira has been found! That’s wonderful news 😻.

Thank you so much for taking the time to leave a review and share the outcome with us. We do our best every day to support pet parents during what is often one of the most stressful moments of their lives, and knowing we were able to help in any way makes all the difference 🙏.

If there’s anything we could improve or do better, please don’t hesitate to let us know. We’re always listening and always trying to do better for the pets and families who need us 💛.

Wishing you and Mira lots of peaceful, happy moments together,
Alexandra 🐾

Resposta da Petradar

31/12/2025

Bonjour Delphine,

Merci beaucoup d’avoir pris le temps de laisser un message. Nous sommes vraiment heureux d’avoir pu t’aider et d’avoir été présents à un moment aussi important 🙏.

Nous te souhaitons, à toi et à ton compagnon à quatre pattes, beaucoup de douceur, de sérénité et de beaux moments ensemble 😻.

Bien chaleureusement,
Alexandra 🐾

Resposta da Petradar

23/12/2025

Bonjour Pierre,

Merci beaucoup pour ton message🙏😻 Je suis vraiment contente que la rapidité et la simplicité de la mise en ligne t’aient aidé dans un moment aussi stressant!

Chez PetRadar, tout ce qui est en notre contrôle est gratuit et le restera toujours (les affiches avec QR code, la fiche en ligne, les signalements, les conseils et le soutien humain 💛)
Les annonces sur les réseaux sociaux sont une option supplémentaire, jamais une obligation. Elles ont un coût uniquement parce qu’il s’agit de vraies publicités (et non de simples publications), pour lesquelles nous devons payer directement Meta🥲.

On aimerait sincèrement pouvoir offrir aussi cette partie gratuitement, et nous n’avons rien de plus à cœur que de pouvoir le faire un jour également, mais pour l’instant nous ne pouvons malheureusement pas assumer ces frais pour tous les parents d’animaux en détresse 😔

Merci encore pour ton retour honnête et bienveillant 🙏 On te souhaite de tout cœur le meilleur pour la suite 💛
Alexandra 🐾

Resposta da Petradar

Actualizada a 23/12/2025

Hi dear Gabriela,

Thank you so much for taking the time to write this 🙏 It truly means a lot to hear that PetRadar helped you spread the word and that the process felt quick and easy, especially in such a stressful moment.

Thank you for trusting us and for sharing your experience 💛

Sending lots of love to you and Charlie,
Alexandra 🐾

Resposta da Petradar

15/12/2025

Dear Kaley,

That’s amazing news! I’m so, so happy your fur baby is home safe! 💛
And thank you so much for the review, it really means a lot.

Posters and night searches can be exhausting, but clearly your dedication paid off. Wishing you and your kitty lots of peaceful snuggles now that the nightmare is over 💫

Warmly,
Alexandra 🐾

Resposta da Petradar

5/12/2025

Hey Rachel, good to hear from you.

I've been reacting to you multiple times but haven't heard back once, something seems to be blocking our emails on your side.

I'm going to reach out to you with my personal email. If you still don't hear anything, please use a different email to contact us on info@petradar.org as I can assure you the search is up and running and we're trying our best to get in contact with you.

David, founder of PetRadar

Resposta da Petradar

9/12/2025

Dear Eileen,

We’re so happy to hear that the QR code made it easy for the finder to reach you and that your little explorer was so close by all along 😻.

Thank you so much for the lovely review and for trusting PetRadar during such a stressful time.

If you ever need us again, we’re always here, just a message away.

Warm hugs to you and Simba,
Alexandra 🐾