Pets.ie Opiniões 5338

TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered a chicken run with pets ie. Very happy with the product. It arrived very promptly and was as described on the website. We had one small issue but this was dealt with very promptly and communic... Ver mais

Classificada 5 em 5 estrelas

I ordered the chicken coop Sunday night, it was delivered Tuesday morning. Excellent shipping. Haven't put the coop together yet but will update review when done

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service Excellent product - 3m x 6m dog run. Order delivered to West Cork 26 hours after placing order. Note. There are two rolls of wire mesh of different lengths which are installed in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great communication, easy and clear browsing on site... mega fast delivery and really good quality stuff, very happy with my purchase and fam is absolutely delighted. Thank you

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para animais de estimação
  2. Loja de animais de estimação

Escrito pela empresa

Pets.ie is a family run online pet supply company proudly based in Arklow, Co. Wicklow! We're your one-stop shop, offering a wide range of products from all the leading pet brands, catering to every need of your furry or feathered friend. Our passion for all things pets is what drives us to bring you the highest quality kennels, coops, hutches, accessories and so much more. We're here to give you straightforward advice about our products because, just like you, we're crazy about pets and care deeply about our customers! Pets.ie - For Pets and Their People.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The order arrived with a couple of days…

The order arrived with a couple of days and the quality of the goods was excellent.

11 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi Cliona,

Thank you for your great review.

It is great to hear you are happy with your purchase from Pets.ie and you find our service good.

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

Service is excellen

Service is excellen, quick delivery.

11 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi Finbarr,

Thank you for your great review.

It is great to hear you had a good shopping experience with Pets.ie

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

Excellent service and I received my…

Excellent service and I received my item the next morning

10 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi,

Thank you for your great review.

As an Irish business it is great to get this feedback we are delighted to hear you are happy with Pets.ie

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

First time online order…

Am currently on crutches and needed to restock my dogs snacks and treats. The order arrived quickly and perfectly packed. Also tried some new snacks and she loves them. Will be ordering online again. ⭐️⭐️⭐️⭐️⭐️

9 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi Olive,

Thank you for your great review.

We are delighted to hear you will be back shopping with Pets.ie and you find our products and service good.

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

Quick delivery on dog bed

Arrived the next day and easy to put together. Solid raised bed, does the job for my GSD

9 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi David,

Thank you for your great review.

It is great to hear you are happy with your purchase from Pets.ie and you find our delivery service good.

Kind Regards,
Caroline

Classificada 1 em 5 estrelas

Quick delivery, but no compassion

In terms of ordering and delivery, I can’t fault this company. We chose them because they were Irish and it was really important that we supported a local company instead of a big brand.

We placed an order on 12th Feb 2026 for two boxes of Yumove for our ageing dog. It arrived a couple of days later. We had got part way through one box but unfortunately our dog gained his wings at the beginning of March.

I contacted them yesterday, acknowledging that we were outside the 14 day return window but was there anyway we could return the unopened box. They said no. In my small business, I would have made an exception.

Thanks so much for your cold email, Caroline! You’ve ensured we will never shop with you again.

In direct contrast, Red Mills in Kilkenny rang me when I emailed to cancel my standing order for our dog’s food and sympathised with our loss.

TLDR: sometimes compassion overrides policies, but not at Pets.ie.

EDIT AFTER REPLY: It is so disappointing that it took a public review to get a compassionate message from this company, because the one I received privately was very cold.

16 de março de 2026
Opinião espontânea
logótipo da Pets.ie

Resposta da Pets.ie

Hi Elaine,

Thank you for your review. I’m very sorry to hear about the loss of your dog as I mentioned to you in my previous email. I completely understand how difficult that is, and my sincere condolences to you at this time.

As mentioned in our correspondence, our returns policy allows for returns within 14 days, and unfortunately we are unable to make exceptions outside of this timeframe.

We do understand your situation and truly regret any additional upset this may have caused. We appreciate your feedback and will take it on board.

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

Very fast delivery

9 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi Tina,

Thank you for your great review.

It is great to hear you are happy with Pets.ie delivery service.

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

You are very reliable and have quick…

You are very reliable and have quick delivery I have purchased several things from you and have always been satisfied

3 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi Diane,

Thank you for your great review.

It is great to hear you are happy with Pets.ie and you find our service good.

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

A great dog pen.

We are delighted with the pen for our dog, which was easily assembled with the help of a friend, and was delivered to us extremely quickly.

2 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi,

Thank you for your great review.

It is great to hear you are happy with your purchase from Pets.ie and you find our delivery service good.

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

Great quality products and Excellent…

Great quality products and Excellent customer service.

Thanks very much for helping me with my queries, 10/10 would recommend.

3 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi Eoin,

Thank you for your great review.

As an Irish business it is great to get this feedback we are delighted to hear you are happy with Pets.ie

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

Great site

Great selection of products and fast delivery thank you to all at pets.ie

25 de fevereiro de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi Sharon,

Thank you for your great review.

We are delighted to hear you had a good shopping experience with Pets.ie

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

All perfect

All Perfect

2 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi Massimo,

Thank you for your great review.

It is good to hear you are happy with Pets.ie

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

I have ordered a few different times…

I have ordered a few different times and always have quick no hassle service

2 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi Maria,

Thank you for your great review.

It is great to know you are having a good shopping experience with Pets.ie

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

Best price for Vet Beds

Best price for Vet Beds, quick delivery

5 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi Shay,

Thank you for your great review.

It is good to hear you are happy with Pets.ie prices and delivery service.

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

Affordable and easy service

Had to switch my pooch to allergenic food which was costing almost €180 from the vet, much more affordable with Pets.ie and the subscription service is ideal as I will always get a delivery before a bag runs out now 👌🏼

2 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi Letitia,

Thank you for your great review.

Kind Regards,
Caroline

Classificada 5 em 5 estrelas

Fast efficient delivery and product…

Fast efficient delivery and product quality is top notch won’t hesitate to use them again

2 de março de 2026
logótipo da Pets.ie

Resposta da Pets.ie

Hi Patrick,

Thank you for your great review.

We are delighted to hear you will be back shopping with Pets.ie and you find our products and service good.

Kind Regards,
Caroline

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais