Ordered a chicken run with pets ie. Very happy with the product. It arrived very promptly and was as described on the website. We had one small issue but this was dealt with very promptly and communic... Ver mais
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I ordered the chicken coop Sunday night, it was delivered Tuesday morning. Excellent shipping. Haven't put the coop together yet but will update review when done
A empresa respondeu
Excellent service Excellent product - 3m x 6m dog run. Order delivered to West Cork 26 hours after placing order. Note. There are two rolls of wire mesh of different lengths which are installed in... Ver mais
A empresa respondeu
Great communication, easy and clear browsing on site... mega fast delivery and really good quality stuff, very happy with my purchase and fam is absolutely delighted. Thank you
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Pets.ie is a family run online pet supply company proudly based in Arklow, Co. Wicklow! We're your one-stop shop, offering a wide range of products from all the leading pet brands, catering to every need of your furry or feathered friend. Our passion for all things pets is what drives us to bring you the highest quality kennels, coops, hutches, accessories and so much more. We're here to give you straightforward advice about our products because, just like you, we're crazy about pets and care deeply about our customers! Pets.ie - For Pets and Their People.
Informações de contacto
Pets.ie, Croghan Industrial Estate, Emoclew Road, Y14 F861, Arklow, Irlanda
- (0404) 45930
- hello@pets.ie
- pets.ie
4,7
Excelente
5 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast and efficient service and delivery
Fast and efficient service and delivery
12 de fevereiro de 2026
Resposta da Pets.ie
Hi Pat,
Thank you for your great review.
It is great to hear you are happy with Pets.ie and you find our delivery service good.
Kind Regards,
Caroline
I ordered 3 dog beds they arrived the…
I ordered 3 dog beds they arrived the next day they were easy to put together everything was as promise my dogs love them
10 de fevereiro de 2026
Resposta da Pets.ie
Hi Sharon,
Thank you for your great review.
We are delighted that you and your dogs are happy with your purchase from Pets.ie and you find our delivery service good.
Kind Regards,
Caroline
Quick & reliable service and delivery!
13 de fevereiro de 2026
Resposta da Pets.ie
Hi Keri,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
Product arrived on time
Product arrived on time, with excellent back office support.
9 de fevereiro de 2026
Resposta da Pets.ie
Hi Dom,
Thank you for your great review.
It is great to hear you are happy with Pets.ie and you find our customer service and delivery good.
Kind Regards,
Caroline
Highly recommended
Excellent value, great quality pet beds and super quick delivery. Delighted to use a local Irish company for our pet purchases!
9 de fevereiro de 2026
Resposta da Pets.ie
Hi Kellie,
Thank you for your great review.
We are delighted to hear you are happy with your purchase from Pets.ie and you find our products and service good.
Kind Regards,
Caroline
Order arrived within scheduled time
Order arrived within scheduled time. Well packed and as advertised.
9 de fevereiro de 2026
Resposta da Pets.ie
Hi Caroline,
Thank you for your great review.
It is good to hear you are happy with Pets.ie products and delivery service.
Kind Regards,
Caroline
Resposta da Pets.ie
Hi Val,
Thank you for your great review.
We are delighted to hear you are happy with Pets.ie.
Kind Regards,
Caroline
Instant service
Instant service, next day delivery, wasy to assemble & east to understand instructions.
10 de fevereiro de 2026
Resposta da Pets.ie
Hi Mairead,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
The cat house was too small and looked…
The cat house was too small and looked bigger online. Disappointed
11 de fevereiro de 2026
Resposta da Pets.ie
Hi Catherine,
We’re sorry to hear you’re disappointed with your purchase. We take care to include full product dimensions in our descriptions to ensure customers can check sizing before ordering, and we would never intentionally mislead regarding size.
If the item isn’t suitable, you’re welcome to return it and we’ll be happy to assist you with the returns process.
Kind Regards,
Caroline
Resposta da Pets.ie
Hi Irina,
Thank you for your great review.
It is great to hear you are happy with Pets.ie and you find our delivery service good.
Kind Regards,
Caroline
Resposta da Pets.ie
Hi Siobhan,
Thank you for your great review.
We are delighted to hear you are happy with Pets.ie click and collect service.
Kind Regards,
Caroline
Ease of placing order
Ease of placing order, ease of collection and great sale value.
10 de fevereiro de 2026
Resposta da Pets.ie
Hi Seamus,
Thank you for your great review.
It is good to hear you are happy with Pets.ie click and collect service.
Kind Regards,
Caroline
Resposta da Pets.ie
Hi Margot,
Thank you for your great review.
It is great to hear you are happy with Pets.ie and you find our prices and service good.
Kind Regards,
Caroline
Issues with delivery, blame dpd
Bought a crate and cover for dog for about €100. They used dpd to deliver. Got a delivery notification but when I got home there was no package. Neighbours didn't have it.
Was given a little bit of a run around for a few days but in the pets.ue are sending a new crate out. They have good stuff in the website but should change delivery company.
10 de fevereiro de 2026
Resposta da Pets.ie
Hi James,
We’re very sorry there was an issue with your delivery and appreciate your patience while we investigated it. We’re glad we were able to get this resolved for you and arrange a replacement crate.
Thank you for your feedback we’ll certainly take your comments on board.
Kind Regards,
Caroline
Easy and stress-free order
Its so easy with pets.ie to order great quality food for our backyard chickens, it arrives straight to the door. Always reliable, no fuss.
9 de fevereiro de 2026
Resposta da Pets.ie
Hi Hollie,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
The wooden dog house not great quality…
The wooden dog house not great quality or strong especially for the price
9 de fevereiro de 2026
Resposta da Pets.ie
Hi Mary,
We’re sorry to hear that you’re unhappy with the dog house.
We aim to provide products that are both durable and good value for money. If you do wish to return the item you can contact us at hello@pets.ie
Kind Regards,
Caroline
Resposta da Pets.ie
Hi Eileen,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
Fantastic experience from start to…
Fantastic experience from start to finish. I ordered 4 antibacterial vet beds and my parcel arrived following day. Beds are superb quality, way better than I was expecting. Highly recommend Pets.ie and will be using them again and again in the future. Thank you guys.
9 de fevereiro de 2026
Resposta da Pets.ie
Hi Magdalena,
Thank you for your great review.
As an Irish business it is great to get this feedback, we are delighted to hear you will be back shopping with Pets.ie
Kind Regards,
Caroline
easy to order
easy to order, order arrived within a day. happy with quality so far.. Still building it
9 de fevereiro de 2026
Resposta da Pets.ie
Hi Caz,
Thank you for your great review.
It is great to hear you are happy with Pets.ie and you find our delivery service good.
Kind Regards,
Caroline
Resposta da Pets.ie
Hi Jennifer,
Thank you for your great review.
It is good to hear you are happy with Pets.ie delivery service.
Kind Regards,
Caroline
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