Crap customer service. They knew of a delay in dog food being delivered but yet hadn't the courtesy to inform the customer. They waited till I got annoyed waiting, emailed them and then respond with... Ver mais
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Leia as opiniões dos outros
Our house was infested with fleas. I ordered 4 flea floggers on Tuesday night. They did not arrive until Monday in the following week. I try to buy from an Irish company but I have been let down with... Ver mais
Ordered bits & pieces including feed when we had babychicks hatch earlier than expected & were not ready for them. Company got in contact to say some things had to be ordered in & gave a delivery date... Ver mais
A empresa respondeu
Poor customer service, slow shipment. Not very responsive. I ordered on the 23rd of March ( Tuesday) chick crumbs and chicken tonic as all my local suppliers run out. As the new chicks arrived the fo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Petworld.ie is Ireland's largest one-stop pet shop. The Petworld staff have exceptional knowledge of pet supplies, pet-care. Our online pet shop stocks 1000’s of pet supplies for all types of animals including, dogs, cats, reptiles, fish, birds and more. We stock a huge range of dog food, cat food, pet care and grooming products at great prices. Order online and we will do the rest! We care about your pets!
Informações de contacto
Pearse Road, F92VR7A, Letterkenny, Irlanda
- 01 5310884
- orders@petworld.ie
- petworld.ie
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Always 5 star
Always 5 star, easy site to use, super quick delivery and at a great price.

Resposta da PetWorld.ie
Reliable
Reliable, efficient and fast service. Good prices for branded dried dog food. Never let me down yet!

Resposta da PetWorld.ie
Fantastic price and delivery time
Ordered two 12kg bags of dog and puppy food online. The price was €40 cheaper than my local pet store, I got free delivery, and a 10% discount! Delivered within 2 working days, couldn't be happier 😊

Resposta da PetWorld.ie
Fast Delivery and Excellent Customer Service
Very fast delivery and excellent customer service! I have ordered from them twice now. Faster than Amazon and great to support an Irish company.

Resposta da PetWorld.ie
Fast and reliable
Ordered from petworld.ie for the first time on Saturday afternoon and I had my order by Monday morning. Brilliant service, fast and reliable. Will definitely be ordering from pet world again.

Resposta da PetWorld.ie
Cheapest option for the item I could…
Cheapest option for the item I could find on the internet. Trackable free shipping. Item arrived exactly when stated. Super robust packaging 💪. Highly recommended

Resposta da PetWorld.ie
Great Service
Petworld offer a great service and have a great range of pet supplies online. Delivery is fast, I will be ordering again, thanks PetWorld!
I must say I am well impressed with…
I must say I am well impressed with Petworld.ie's response to an issue with an order, there customer service is outstanding will definitely be ordering again from here. Thanks so much again Petworld

Resposta da PetWorld.ie
Excellent online experience
Since Covid kicked in I have ordered wild bird food from Petworld.ie a number of times. The ordering process is zero fuss and easy. The package in most cases 25KG of bird peanuts has arrived the following day or at worst 2 days. Excellent work, very good price and I will be ordering again I have no doubts.

Resposta da PetWorld.ie
Poor customer service
Poor customer service, slow shipment. Not very responsive. I ordered on the 23rd of March ( Tuesday) chick crumbs and chicken tonic as all my local suppliers run out. As the new chicks arrived the following Sunday. On the 30st of March I am getting informed chicken food is out of stock with suggestions for alternative. I agree on the product. Now April the 2nd another 3 days later still no confirmation of shipment or a delivery.
Not a happy customer, will not order again.

Resposta da PetWorld.ie
Excellent service
Excellent experience with my first order online, one of the products was out of stock and I was called by a very nice lady who offered me an alternative product or a refund. Also, great quality products and very good value. I had the parcel delivered in less than 24h with DPD, can’t get any better, I will definitely order again.
Excellent service in store or online
Excellent service in store or online. With one dog and five cats we get through a fair amount of product and Petworld always has what we need.
Don't order online
Normally go into shop but ordered online because of Covid situation. A complete mess 1) Two parcels arrived on different days 2) Delivery left short but charged full amount 3) No invoice or delivery docket 4) Customer service unhelpful, I'm expected to do all the work even though the mess up is theirs.

Resposta da PetWorld.ie
Fast and Reliable Service
I have ordered from Petworld a few times now. Delivery is fast and reliable and free. Products seem to be good value. My complete order may not necessarily come in one delivery, but the items do all arrive quite quickly and within a day or two of each other. I would recommend them.

Resposta da PetWorld.ie
Excellent customer service
Excellent customer service. Within 5 mins of placing my order I received a phone call telling me that the cat beds I wanted came in a variety of colours and asking if I would like to choose they then apologised that delivery would be a little longer than usual because of the Bank Holiday. Goods arrived a day earlier than expected and there was a handwritten note inside thanking me for my order lovely touch.

Resposta da PetWorld.ie
Excellent Customer Service
Tried to order an item that was unable to be found anywhere in UK or from the Belgian manufacturer (a specific divider for a dog crate already bought elsewhere). Petworld do not normally send orders out with Ireland but when I explained the problem they sourced a couple of couriers and I received the divider within two days. Excellent service.

Resposta da PetWorld.ie
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