We have had a 15-panel Phase Energy solar panel system for a year. Unlike other contractors who offered a "take it or leave it" design, the Phase Energy team worked through several iterations with us... Ver mais
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7 months in we are delighted with your panels and they are certainly worth fitting and are paying at £8 per day and saving £15 per day on our normal electricity bills. Due to the tax relief we gained... Ver mais
Despite receiving a text from them confirming their arranged visit at the beginning of the week they failed to show . Thereby wasting my time waiting in for them . When I rang them they advised they... Ver mais
A empresa respondeu
We had 14 solar panels a little over a year now and they've worked exactly as promised. We barely use any electricity during the sunnier seasons and sell our excess back to the grid. The installation... Ver mais
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Informações sobre a empresa
Escrito pela empresa
As one of the UK’s leading solar companies, with a growing team of over 35 experts we complete around 50 installations a month. We bring a wealth of experience and knowledge to help specifically design and install each one of our customer’s needs. Our mission is to empower both domestic and commercial clients with cutting-edge renewable energy solutions that significantly reduce energy costs and more importantly to tackle the bigger issue of climate change, together.
Informações de contacto
Springfield Rag Room, ME14 1GU , Maidstone, Reino Unido
- 08000383485
- info@phaseenergy.uk
- phaseenergy.uk
4,4
Excelente
62 opiniões
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15 solar panel system, Surrey
We have had a 15-panel Phase Energy solar panel system for a year. Unlike other contractors who offered a "take it or leave it" design, the Phase Energy team worked through several iterations with us to optimise the solution for our home, which had several roof angles to accommodate. The installation of panels, inverter and battery was planned well and smoothly delivered. Since then, we have been happy with the system and calculations suggest that it has delivered ahead of target. We have have had some queries concerning obtaining and understanding the data output on generation etc., which Phase Energy have been very ready to assist with. Overall, I am very pleased to recommend them.
27 de agosto de 2026
Opinião espontânea
7 months in we are delighted with your…
7 months in we are delighted with your panels and they are certainly worth fitting and are paying at £8 per day and saving £15 per day on our normal electricity bills. Due to the tax relief we gained at the time of purchase, we would recommend Phase Energy. Thank you for our savings.
10 de agosto de 2026
Opinião espontânea
Great job
Recently had a solar and battery installation by Phase and I couldn't be happier. From the team in the office to the guys who worked tirelessly at my home, they have been brilliant from start to finish. Great job, keep up the good work!
16 de julho de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave such a fantastic review and for sharing your experience with Phase Energy.
We’re delighted to hear that you’re so pleased with your solar and battery installation. It’s great to know that both our office team and installation team provided the level of service you expected throughout the entire process.
Our aim is always to make the journey from initial enquiry through to completion as smooth and straightforward as possible, while delivering a high standard of workmanship and customer care. We’ll be sure to share your kind words with the whole team.
Thank you again for choosing Phase Energy and for your support. We truly appreciate your feedback and wish you many years of reliable renewable energy, reduced bills, and savings from your new system
From Sky-High Bills to Huge Savings! Couldn't Be Happier
After seeing my farm's electricity bills climb through the roof, I decided to explore solar and was put in touch with Daniel at Phase Energy Ltd. From the very first conversation, it was clear I was dealing with people who are polite, knowledgeable, and take the time to ask the right questions about my energy usage and what I was hoping to achieve. I quickly learned that they aren't your typical 'man in a van' type of company.
The entire process was handled professionally and transparently. Communication was excellent throughout. Especially with Liam, with quick responses and clear explanations at every stage. The team's expertise was obvious, and they gave me complete confidence that installing was the right solution, for my ever growing bills.
The installation itself was completed to a very high standard, and the results have been fantastic. They hastily completed it and made sure to leave nothing behind to signal we had work being done. I made sure to make this clear because we have a lot of customers coming to our farm and we wanted to maintain our aesthetic appeal whilst the work was being completed and they did just that!
My electricity bills have gone from being a constant source of frustration to being minimal, which has made a huge difference to the running costs of the farm. Having the extra disposable income is a huge benefit to us because we finally have that extra capital to reinvest into areas we previously struggled to due to cash flow issues
I couldn't be happier with the outcome. Phase Energy delivered exactly what they promised, and the savings have exceeded my expectations. If you're considering solar, I would highly recommend them.
Our system has been running for several months now and although we had a couple hiccups getting everything online at first, the team were quick to not only resolve our issues. They also explained why they occurred and what to do to ensure it doesn't happen again!
Special thanks to Liam for the organisation and execution of our install. He was integral throughout our install process and was only ever a phone call away!
Honest team and a good company.
25 de junho de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave such a detailed and thoughtful review. We truly appreciate you sharing your experience with Phase Energy and are incredibly grateful for your recommendation.
It was a pleasure working with you on your farm solar project, and we’re delighted to hear that the process from the initial conversations through to installation gave you the confidence and reassurance you needed. We understand that for agricultural and commercial customers, solar is not just about reducing energy costs — it’s about improving long-term business efficiency and creating opportunities to reinvest elsewhere.
We’re particularly pleased to hear that the system has made such a positive impact on your farm’s running costs and that the savings have exceeded your expectations. Seeing our customers turn rising energy costs into a more predictable and manageable expense is exactly why we do what we do.
Thank you also for your kind comments regarding our team, especially Daniel and Liam. Clear communication, honest advice, and being available when our customers need us are all things we place great importance on. We’re also pleased that the installation was completed with care and consideration for your working environment and the appearance of your farm.
As with any advanced energy system, there can occasionally be small challenges during commissioning, so it’s great to hear that our team was able to resolve these quickly and provide clear explanations to ensure you were confident moving forward.
Thank you again for choosing Phase Energy and for trusting us with such an important investment for your business. We truly appreciate your support and wish you many years of reduced energy costs and reliable renewable energy generation.
What a great company
What a great company - very professional from survey to installation! They explained the use and benefits of solar panels very well, then sent over a survey document for us to read. They arrived on time and left everything clean and tidy after installation. 5 out of 5 - would definitely recommend.
25 de junho de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave such a fantastic review and for giving Phase Energy a 5-star recommendation.
We’re delighted to hear that you had such a positive experience from the initial survey through to installation. We believe that providing clear information and helping customers understand the benefits of solar is a key part of the process, so it’s great to know that our team was able to give you the confidence and knowledge you needed.
It’s also fantastic to hear that the installation was completed on time, professionally, and with the care and cleanliness we expect from our teams. We always aim to leave every customer with a system they’re proud of and a positive experience from start to finish.
Thank you again for choosing Phase Energy and for your kind words. We truly appreciate your recommendation and wish you many years of clean energy generation and savings from your solar system.
Friendly and helpful staff
Friendly and helpful staff, especially when it matters!
Enjoy watching to see how much money we are saving
4 de maio de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave such a positive review.
We’re delighted to hear that you found our team friendly and helpful throughout your experience with Phase Energy. We understand that choosing and installing a solar system is a big decision, so providing reliable advice and support whenever our customers need it is something we take great pride in.
It’s fantastic to hear that you’re enjoying monitoring your system and seeing the savings it is generating. Helping our customers make the most of their renewable energy investment is exactly what we aim to achieve.
Thank you again for choosing Phase Energy and for your kind words. We truly appreciate your support and wish you many years of continued savings and clean energy generation.
Terrible aftercare service
The installation itself went well, but everything that has happened afterwards has been an absolute nightmare.
We've had multiple issues and queries since the system was installed, and every single time any action to be taken has been painfully slow.
The latest issue, where the batteries arent working at all has now been ongoing for over two months and still without resolution.
What has made the situation even worse is the complete lack of communication and reliability. I've taken time off work on many separate occasions after being told by Liam that someone would be attending to investigate the problem or resolve the issue. Every single time, nobody turned up. No phone call, no email, no apology, and no attempt to let me know they weren't coming.
I then have to waste more time chasing for updates because nobody contacts me.
We were also promised a battery backup installation. Despite countless emails, phone calls and repeated chasing, this still hasn't been completed.
The installation team may do a good job initially, but the aftercare is honestly one of the worst experiences I've had with any company. Once they have your money, getting support appears to become their lowest priority.
For anyone considering Phase Energy, I'd strongly advise looking beyond the sales process and asking serious questions about their after-sales support. Based on my experience, if something goes wrong, be prepared for months of delays, missed appointments, poor communication, and the burden of constantly having to chase them yourself.
17 de junho de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience after installation has not met the standard of service we aim to provide.
We completely understand your frustration, particularly around the delays, communication, and the inconvenience caused by arranging time for appointments that did not go ahead as expected. We appreciate that when a customer invests in a solar and battery system, they expect not only a quality installation but also reliable support afterwards.
We would like to reassure you that we take ongoing technical issues seriously and are committed to working with you to reach a full resolution. We are reviewing the history of this case internally to ensure the outstanding points are properly addressed and that communication is improved moving forward.
We apologize for the frustration caused and appreciate your patience while we work through the remaining issues. We will continue to engage with you directly to ensure the system is operating as it should and that the outstanding works are completed.
Thank you again for your feedback. We value all customer comments and use them to continually improve the service and support we provide.
Great customer service and advice 👌
26 de maio de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave us such a positive review.
We’re delighted to hear that you were pleased with the customer service and advice provided by Phase Energy. Our aim is always to offer clear, honest guidance and ensure our customers feel confident throughout their solar journey.
Thank you again for choosing Phase Energy and for your kind words. We truly appreciate your support and wish you many years of clean energy generation and savings from your system. 👌
Good pricing
Good pricing, efficient installation, after the system was installed we had a glitch which was quickly fixed
12 de maio de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave us a positive review and for sharing your experience with Phase Energy.
We’re delighted to hear that you were pleased with the pricing, installation process, and overall service provided by our team. We always aim to deliver a high-quality installation while ensuring the process is as efficient and straightforward as possible for our customers.
We’re also pleased to hear that the issue you experienced after installation was resolved quickly. We understand that having confidence in your system and knowing that support is available when needed is an important part of the customer journey.
Thank you again for choosing Phase Energy. We truly appreciate your feedback and wish you many years of reliable renewable energy and savings from your solar system.
Good aftercare
We did have a few teething problems with our PV system which I had not anticipated.
To be fair Liam was suitably understanding and did everything required to get to the bottom of the issue. I would definitely use them again if we want to expand our array.
8 de abril de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience has not met the standards we set for ourselves.
We understand how frustrating it must be to experience ongoing issues with your system, particularly when you have invested in solar with the expectation of reliability and peace of mind. We appreciate that repeated visits and continued faults are disappointing, and we apologize for the frustration this has caused.
We would like to reassure you that we take any reported installation issue seriously and remain committed to resolving matters fully. Our team has attended on multiple occasions to investigate and address the fault, and we would welcome the opportunity to continue working with you to reach a satisfactory resolution.
We have attempted to review the communication history and would encourage you to contact us directly so we can ensure this is escalated appropriately and that a clear plan is put in place to resolve the outstanding issue.
Thank you again for your feedback. We value all customer comments, both positive and constructive, as they help us continue to improve the service we provide.
Battery and Inverter Installation
It’s always a worry when responding to cold calls but on this occasion I was very glad I did. Phase Energy are excellent, their staff are experts and know their stuff and I will certainly be using them again.
There aren’t many people who have this depth of knowledge about electricals.
18 de março de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave such a fantastic review and for sharing your experience with Phase Energy.
We completely understand that receiving a cold call can naturally create some hesitation, so we’re especially pleased to hear that you decided to give us the opportunity and that your experience exceeded your expectations.
It’s great to hear your comments regarding our team’s knowledge and expertise. We take great pride in providing customers with honest advice, technical guidance, and solutions that are designed around their specific energy requirements.
We’re delighted that you would consider using Phase Energy again and truly appreciate your kind words about our team. Thank you for choosing Phase Energy and for your recommendation — we wish you many years of reliable renewable energy and savings from your system.
1 year later..
I left it a year after installation before leaving this review in order to get a full seasons worth of data and i can confirm Phase energy were extremely accurate with their proposal.
Our installation was a small business, 80 panels in total and all was done in a day with the scaffolding erected the day before and removed the day after.
All very well done. couldn't ask for more.
6 de março de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave such a detailed review and for sharing your experience with Phase Energy.
We really appreciate that you waited a full year before reviewing your system, as this gives a true reflection of how the installation has performed across all seasons. It’s fantastic to hear that your system has delivered in line with the expectations set out in our proposal.
Your commercial installation was a great project, and we’re pleased to hear that the process was completed efficiently with minimal disruption. Our team works hard to ensure larger installations are carefully planned and professionally managed from start to finish.
Thank you again for choosing Phase Energy for your business solar project. We truly appreciate your kind words and are delighted that you’re seeing the benefits of your investment. We wish you many years of reliable energy generation and savings.
From start to finish Phase Energy were…
From start to finish Phase Energy were a great company to work with.
The whole team were easy to talk with and had a friendly attitude.
Any issues were resolved quickly and professionally.
Very competitive on pricing.
Definitely recommend talking to these guys if you’re thinking of installing solar.
2 de fevereiro de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave such a fantastic review and for recommending Phase Energy.
We’re delighted to hear that you had such a positive experience with our team from start to finish. We pride ourselves on being approachable, friendly, and easy to work with, so it’s great to know that this came across throughout your journey with us.
We’re also pleased to hear that any issues were resolved quickly and professionally. We understand that clear communication and reliable support are just as important as the installation itself, and we always aim to provide a service our customers can feel confident in.
Thank you again for choosing Phase Energy and for your kind words regarding our pricing and service. We truly appreciate your recommendation and wish you many years of reliable renewable energy and savings from your solar system.
Getting no service despite paying £55000!!!
I bought a 40KW ground mount PV system with 2x20kw inverters and 20Kwh battery for my business. I paid £55,000 and now 8 weeks later in February 2026 the system is still incomplete, unfit for purpose, and I recieve no export payments.
Liam has not tried once to rectify the issues or even contact me of his own back. I have chased him up just to get poor excuses and no progress.
The contract was based on a survey by Phase energy.
In their sales pitch there seemed to be no limits to what this company could do and they praised themselves for not taking payment before the system was fully completed and up and running.
The instalation team seemed to be poorly instructed and even the fact that the ground was sloping seemed to come as a supprise! Not the instalation teams fault but some comunication problems clearly.
Materials arrived from the day before install (inverters) and during the first two weeks of install including lories turning up to a private property at 8pm asking for a forklift! This meant that I had to help the driver offload equipment that should have been offloaded with a forklift. It was no problem (apart from missing an apointment at my sons school once) but it may be worth others knowing.
The weather was not good and the ground workers and installers worked hard in the rain to get the pannels installed over 3 weeks which was much longer than anticipated. This was partly due to the weather and partly due to poor organisation by the office.
I was disapointed that even though I paid 55K for this system, the designers in the office could not spare someone coming out to look at the site just once to deal with issues. But as Jessie from the office said "I am in the office and to busy selling, I cant come out"
Anyway the install team worked really hard to complete the install and we really appreciated it.
However, I noticed that although we had clearly agreed and signed a contract for two 20kw inverters, Jessie and Liam decided to install a 17kw and a 20kw inverter. No one told me of this change and when I questioned it, Liam told me that they could not get 2 x 20kw inverters from the supplier at the time of order. They had 3 weeks to sort this out and there are plenty for sale. I was then told that it would perform almost as well and with only a 0.4% drop in performance compared to two 20kw inverters. So 0.4% in the system lifetime is just over £1000 of lost performance according to their own calcualtion at POS. They did agree to a £1000 reduction but I would ideally have wanted the correct inverter which I told them.
This is absolutely not ok but luckily I noticed.
I had also made it very clear to Jessie that the monitoring of this system on an app was very important for me and Jessie assured me that this would not be a problem. He had many ways to overcome the fact that there was no internet signal where the inverters and battery were to be installed. The electrician installing the inverters also had a good idea of what TP-link was need to get the system online based on its location.
So the install was switched on on 12/12/2025 but work for the internet connection was to follow in early January.
Despite promises of not requesting payment before the system was fully completed, Liam requasted the final payment at this point. AND how silly was I!!!
On 19/12/2025 the system was completely dead. I phoned Liam and he could not say what was wrong with the system as there was no internet connection. Fair enough, but the interest in helping me getting the system online was mildly put as lacking. After sending him an email to chase him up I finally got the info I needed to reset the system manually.
The system has since been offline 4 times and despite me chasing Liam up in January he could only give poor excuses and he has shown zero interest in fixing this. Absolutely unbelievable when a customer has paid £55k and the system is now still not fit for purpose. He has also failed to supply me with the DNO details which I need in order to get my companys export payments. This is the whole buisness case and there is clearly no appreciation that this is now losing my company money every day.
It is now early February and Liam has still shown no consideration to the fact that his install is unfit for purpose and what he should be doing. So I am now contacting NICEIC to see if I can get the system removed and have my money refunded. Next step is legal.
I had alot of sympathy for the issues due to the poor survey or what ever went wrong there, as well as the deliveries and the poor weather. We even gave the team some money for their hard work.
But sadly Phase Energy has no consideration for peoples money and with Liam being the director it comes right from the top!
Shame on you!!! Please spare me anymore excuses althoug I am sure your response will have lots of them.
12 de dezembro de 2025
Opinião espontânea
Bespoke and tailored service
Really bespoke service, friendly team and dealt quickly and fairly with all the challenges we had including running building work concurrently and ensuring the install was very neat and how we wanted it. We went for 16 panels & Powerwall and couldn't be more pleased, it's simple to use and saving me money.
1 de maio de 2025
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave such a fantastic review and for sharing your experience with Phase Energy.
We’re delighted to hear that you felt our service was bespoke and tailored around your specific requirements. Every property and customer is different, so we always aim to provide a solution that works around your needs while ensuring the finished installation is both practical and aesthetically pleasing.
We appreciate your kind comments about our team and their approach to working alongside your ongoing building works. Coordinating multiple projects can bring challenges, so it’s great to hear that our team was able to manage this smoothly and deliver an installation that met your expectations.
It’s fantastic to hear that you’re pleased with your 16-panel solar system and Tesla Powerwall, and that you’re already seeing the benefits through simpler energy management and reduced electricity costs.
Thank you again for choosing Phase Energy and for your recommendation. We truly appreciate your support and wish you many years of clean energy generation and savings from your new system.
Phase Energy exceeded all our expectations.
Phase Energy exceeded all our expectations, from the initial assessment through to smooth installation and commissioning. Moreover, the subsequent customer support allowed adjustments and optimising to best deliver to our changing needs. (Which enabled replacing our petrol car with a PHEV). After one year of use, this 17-PV panel system has never failed to deliver good results. We are proud to share that after four seasons, the resulting annual energy profile is: 10,365 kWh produced, 24.3% exported to the grid, and 12.5% imported from the grid. I wish we could have done this years ago. A solid company, highly recommended.
9 de janeiro de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave such a detailed and fantastic review. We truly appreciate your kind words and are delighted to hear about your experience with Phase Energy.
It’s fantastic to hear that the journey from the initial assessment through to installation, commissioning, and ongoing support exceeded your expectations. We believe that a solar installation is not just about fitting panels — it’s about providing a system that continues to meet your needs as your energy usage changes over time.
We’re especially pleased to hear that your system has helped support your transition to a plug-in hybrid vehicle and that the ongoing optimization has allowed you to get the most from your solar investment. Your energy results after a full year are a great example of how effective a well-designed solar and battery solution can be in reducing reliance on the grid and maximizing renewable energy use.
Thank you again for your recommendation and for trusting Phase Energy with your renewable energy system. We’re proud to have supported you on your journey and wish you many more years of efficient energy generation and savings.
Highly recommended
Highly recommended. Good communication, seamless installation, reliable, great price & excellent service.
20 de janeiro de 2025
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave such a fantastic review and for your recommendation.
We’re delighted to hear that you were pleased with the communication, installation process, and overall service provided by Phase Energy. We understand that investing in solar is a big decision, so we always aim to provide a reliable, straightforward experience from the initial enquiry through to completion.
It’s great to hear that you felt we delivered excellent value while maintaining the quality of our products and workmanship. Our team takes pride in making the installation process as seamless as possible and ensuring customers feel supported throughout their journey.
Thank you again for choosing Phase Energy and for your kind words. We truly appreciate your support and wish you many years of reliable renewable energy and savings from your system.
Work was done quickly and efficiently.
Work was done quickly and efficiently.
16 de janeiro de 2025
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave us a review.
We’re delighted to hear that you were pleased with the speed and efficiency of the installation process. Our team always aims to complete works to a high standard while ensuring the experience is as smooth and straightforward as possible for our customers.
Thank you again for choosing Phase Energy. We really appreciate your feedback and wish you many years of reliable renewable energy and savings from your solar system.
A year in and still faultless
We have had our battery and solar panel setup for nearly a year now, superbly installed by phase energy. We have had no issues at all in that’s time and the electricity saved has been amazing. The only regret has been not doing it sooner!
16 de janeiro de 2026
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave such a fantastic review and for sharing your experience with Phase Energy.
We’re delighted to hear that your solar and battery system has been performing so well nearly a year after installation. It’s great to know that you’ve had no issues and that you’re already seeing such impressive savings on your electricity costs.
Our team takes great pride in delivering high-quality installations, so it’s fantastic to hear that the workmanship and overall service met your expectations. We always aim to make the process as smooth as possible and provide a system that continues to deliver long-term benefits.
Thank you again for choosing Phase Energy. We really appreciate your support and your kind words, and we hope you continue to enjoy the benefits of your solar and battery system for many years to come.
Great job
The phase energy team did a great job fitting our solar panels and explaining how the app works .
29 de julho de 2025
Opinião espontânea
Resposta da Phase Energy SE Ltd
Thank you for taking the time to leave us such a positive review.
We’re delighted to hear that you were pleased with the installation process and that our team took the time to explain how your solar system and monitoring app work. We understand that moving to solar is a big step, and ensuring our customers feel confident using and understanding their system is an important part of the service we provide.
It’s fantastic to hear that our team delivered a great experience and helped make the process straightforward from installation through to getting everything set up.
Thank you again for choosing Phase Energy and for your kind words. We truly appreciate your support and wish you many years of clean energy generation and savings from your new solar system.
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