Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

6 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,5

Todas as opiniões

(6)

1 opinião nos últimos 12 meses

Escreva uma opinião

Realizamos verificações das opiniões

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Horrible shampoo!

I purchased the amber shampoo after reading the fake positive reviews. The texture is very thick, like honey. It does not lather up at all as described. It also does not dissolve well leaving residue on the hair. Their website claims they will offer refund by clicking on the fake links provided. This company is a total SCAM!

10 de agosto de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Poor Customer Service. No Free Samples On Order As Advertised, Hide Neutral or Negative Reviews.

Disappointed first order experience. Website states that Free deluxe samples on every order, and there was none in my shipment after spending over $250 including a 7.4 fl oz shampoo for $90 and a tiny bottle of scalp boost oil for $85.

Wrote a review for my experience and it wasn't showing up after I've verified my email. Thinking it's a glitch and wrote another review, same thing happened, the reviews are hidden even I've verified my email. Now it makes sense why they have so many 5 stars reviews because they hid the unfavorable ones.

Adding to the dissatisfaction, I emailed customer service via Contact Us and provided my order number & let them know about my experience. There is still no response from them.

I haven't tried enough of their products yet to see if they worth the money, all I can say is for a luxury brand charging so much for their products, their customer service is really lacking.

5 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Gifted this for Xmas

I got the 12 Days of Christmas PHILIP B. Collection Calendar for Xmas. New fan of Peppermint Avocado Shampoo, but overall would not go out of my way to buy their products (a bit too expensive for my bathroom).

29 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

total scam

total scam - 2 weeks have passed since i was promised a refund. Incompetent and total frauds. They are not even professional enough to communicate what is happening if anything and now they have received both the payment and product back. Disgusting company.

26 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

If I can give -10 stars I would. SCAM

If I can give -10 stars I would.
Seriously, if you are looking for luxury shampoos, buy Oribe, Aveda, or Sisley. They are all very good and give you what you want. Make your hair shine and soft without weighing it down, and most importantly, NO SULFATE. You can also get very luxurious experience without paying the insane price Philip B has.
I spent $85 on the shampoo ( only for 7.4 oz which is less than 250ml) and $95 on the conditioner (this one only 6oz which less than 200ml).

I don't mind if the quality is good when I purchase something pricy, but Philip B is a pure scam.
The smell is just essential oil that reminds people of food. The hair doesn't look good nor feel good after using it--probably because they use cheap ingredient like the drug store ones but cause 3 times more.
Not to mention the ridiculous amount in a bottle. Never have I buy anything this outrageous. Most shampoo is at least 250 ml and of course way less than $85.
Again, if the products are anything good I wouldn't complain. THE SHAMPOO HAS SULFATE. If I am paying this much for a supposed to be a luxury shampoo, I would expect no sulfate. I am not spending this much to ruin and dry out my hair.

And the customer service sucks. I am sorry but I said it. I accidentally placed a subscription, and they would NOT remind you before they automatically charge you for the order. I asked right away to cancel the order, and asked for a refund. They DID NOT REPLY UNTIL THE ORDER WAS SHIPPED. And I was told they cannot cancel the order, and if I want to, I can ship back the order myself.

Edit: Now the order is finally arrived, I tried to contact them for a return, and they don't accept any return.
SCAM
Please just do not buy from Philip B for your own sake.

And again, I wouldn't even want to cancel the subscription nor the order if the products have any good, but I am telling everyone who is looking for a luxury shampoo to avoid Philip B. Pure Scam.

24 de novembro de 2023
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais