Yusuf called me fast to arrange an appointment to service my boiler. Great communication on the day - he was running a little late, but he let me know in good time and kept me informed. He servic... Ver mais
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Leia as opiniões dos outros
Yusuf was great! He came to my house within the hour on a Saturday to fix a gas leak which saved me from not having to endure a weekend without my boiler on! He was polite, friendly and did a thorough... Ver mais
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Requested a video of the water leak to save a callout fee, outlined the likely causes and full repair costs. Arrived promptly fixed the leak at the lowest quoted cost in 30 minutes. A professional plu... Ver mais
A empresa respondeu
Yusef was very helpful in sorting out my dad's boiler. He came quickly to quote and all the work was done within 10 days. Cost was reasonable and completed without any issue including a small remed... Ver mais
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Informações sobre a empresa
Escrito pela empresa
EXPERTISE IN HEATING PLUMBING AND RENEWABLE ENERGY - Phoenix Heating Plumbing & Renewables specializes in heating, plumbing and renewable energy solutions, delivering exceptional results with a focus on quality, reliability, and customer satisfaction. With a dedicated team of specialists, we ensure that your home or business benefits from efficient and sustainable systems. Welcome to your one-stop solution for all home improvement needs! From stunning bathroom and kitchen design and installation to comprehensive home refurbishments, we have you covered. Our services also include GAS Boiler and Heat Pump installation, maintenance and fault rectification for existing heating systems, landlord gas safety certificates and power flushing. Trust us to enhance your home with our expert solutions and dedicated services.
Informações de contacto
1 - 3 Drayton Avenue, Ealing, W13 0LE, London, Reino Unido
- 07786000052
- info@phoenixheatingandplumbing.co.uk
- phoenixheatingandplumbing.co.uk
4,9
Excelente
86 opiniões
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Excellent service and after-sale support
Excellent service and understands what is important to explain to non-technical clients. Very responsive on after-sale customer care to re-set up heating and/or follow up checks. Great provider.
23 de outubro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you for this thoughtful review Francesco. Explaining things clearly for non-technical customers is something we work at deliberately, so it's great to hear that came through. Looking after heating set-up and follow-up checks after the job is done is all part of the service. We really appreciate your kind words and recommendation
Yusuf was great
Yusuf was great! He came to my house within the hour on a Saturday to fix a gas leak which saved me from not having to endure a weekend without my boiler on! He was polite, friendly and did a thorough job - and I appreciated that he asked if he should take his shoes off! Would highly recommend!!
17 de outubro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you so much for your kind review Daniela. We know a gas leak can't wait, which is why we aim to respond within the hour for emergencies across Hammersmith, Fulham and South West London, weekends included. It's great to hear the repair was thorough and that everything was left clean and tidy. Gas safety work is something we take very seriously, so please don't hesitate to contact Phoenix Heating Plumbing & Renewables if you ever need anything further.
Yusuf knows his stuff. Good communication, fair price.
Yusuf called me fast to arrange an appointment to service my boiler. Great communication on the day - he was running a little late, but he let me know in good time and kept me informed. He serviced the boiler carefully. He clearly knows his stuff and explained to me how my central heating system works, and suggested diagnostic tests for potential future issues. Excellent stuff. He also gave me some advice on a electrical issue
12 de outubro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you for this lovely review. We're glad we could arrange your boiler service quickly and keep you informed. It's great to hear the engineer walked you through how your central heating system works and recommended diagnostic tests to catch potential issues early. That kind of proactive advice is exactly what our annual servicing is about. Thank you for choosing Phoenix Heating Plumbing & Renewables, and we're pleased we could address all your concerns.
Requested a video of the water leak to…
Requested a video of the water leak to save a callout fee, outlined the likely causes and full repair costs. Arrived promptly fixed the leak at the lowest quoted cost in 30 minutes. A professional plumbing company concerned with the quality of their service competitively priced.
11 de outubro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you for your excellent review. We're pleased we could review the video and resolve your issue. Years of experience and expertise means we can identify issues digitally. We are a proud member of Age UK, saving you a callout fee and keeping our pricing competitive while maintaining quality is exactly what we aim for at Phoenix Heating, Plumbing & Renewables. All our work is guaranteed for 12 months. Thank you for choosing us
Happy to recommend
Yusef was very helpful in sorting out my dad's boiler. He came quickly to quote and all the work was done within 10 days. Cost was reasonable and completed without any issue including a small remedial job.
Would happily recommend Phoenix Heating for your needs.
26 de setembro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you for your wonderful review Caroline. We're really pleased Yusuf came out quickly to quote and that the work was completed for your dad at a reasonable cost. Thank you for the recommendation, it means a lot to the team at Phoenix Heating, Plumbing & Renewables and we are proud to be an Age UK Member.
Great service
Yusuf was recommended by friends. He came to take an initial look at a problem with a shower control quickly and soon after attended to fix the problem. I have been impressed with Yusuf’s efficiency and service.
27 de setembro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you for your kind review Rafi. We're pleased that Yusuf came out quickly and returned soon after to complete the repair. It's great to hear the recommendation from your friends, we appreciate your support.
Boiler problems fixed
I had an issue with the Boiler. I live in Fulham. Phoenix responded quickly. Problem fixed, on time, on budget. Reliable and friendly.
24 de setembro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you for your kind review Alberto. We're pleased we could respond quickly to your boiler issue in Fulham and get the problem fixed on time and on budget. Reliable, friendly service is exactly what we aim for at Phoenix Heating, Plumbing & Renewables.
Excellent service from Yusuf.
He relocated my leak detector into a very tricky spot that others had said would be too difficult. He was highly responsive whenever any small snags arose and clearly takes real pride in making sure the job is done properly. Highly recommended.
24 de setembro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you for the kind words and recommendation Paul. It's great to hear that relocating the leak detector into a tricky spot was handled without fuss, and that you were kept updated as small snags came up. Pride in doing the job properly is exactly what we stand for at Phoenix Heating, Plumbing & Renewables
Yusuf is a seriously talented heating…
Yusuf is a seriously talented heating engineer. He came to our house within an hour and solved what I thought was a big issue within minutes. Took his time to explain the issue to prevent further call outs and really impressed me with his professionalism. Would 100% recommend.
24 de setembro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you for the kind words, Chris. Great to hear Yusuf arrived within the hour and had the issue sorted in minutes, with a clear explanation to help you avoid future call-outs. Professionalism like that is what we aim for at Phoenix Heating, Plumbing & Renewables. Thanks for the recommendation
I contacted Phoenix via AgeUK
I contacted Phoenix via AgeUK. The service was professional, courteous and efficient. I would recommend Phoenix with confidence and trust.
22 de setembro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Eva
9:48 AM
Thank you for your kind words, Peter. We’re really pleased that you found our service professional, courteous and efficient after contacting us through Age UK. We are proud to be an Age UK member and it means a lot to hear that you would recommend Phoenix Heating, Plumbing & Renewables with confidence and trust.
Prompt and expert service
20 de setembro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you for your five-star review. At Phoenix Heating, Plumbing & Renewables we’re available 24/7 for emergency call-outs, and we’re really pleased we could help you on this occasion.
Professional service to resolve a no…
Professional service to resolve a no GAS supply situation in Fulham. Excellent communication & quick emergency response.
17 de setembro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you so much for your kind review. We’re really pleased that our engineer reached you quickly in Fulham, restored your gas supply and kept you informed throughout, especially with the difficulties you were having with Scottish Gas.. We truly appreciate your support
Very good attention to detail
Very good attention to detail, customer friendly and clear enthusiasm and professionalism about his profession.
Would highly recommend !
11 de setembro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you for your kind words and recommendation. We’re delighted you were pleased with the attention to detail, friendly service and professionalism shown by our engineer. At Phoenix Heating, Plumbing & Renewables, we take pride in delivering reliable, customer-focused workmanship. We really appreciate your support.
Resposta da Phoenix Heating Plumbing & Renewables
Thank you for your kind review Nick. We’re delighted you received friendly and efficient service from Phoenix Heating, Plumbing & Renewables. We really appreciate your support.
Yusuf was excellent
Yusuf was excellent! He answered my initial enquiry quickly, he explained the options and costs involved in the work to be carried out. Very professional. Highly recommend Yusuf.
7 de setembro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you Angela for your excellent review. We’re delighted that Yusuf was able to explain the available options and cost implications clearly, arrive on time and complete the plumbing leak detection and pipe repair work to a high standard. At Phoenix Heating, Plumbing & Renewables, we pride ourselves on providing professional, reliable and transparent service.
We really appreciate your kind words.
Another excellent experience with…
Another excellent experience with Phoenix and Yusuf. He was available immediately for servicing before winter begins and even advised me on correct settings for the boiler to reduce my bills!
30 de agosto de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Thank you for your continued support and for leaving an excellent review. We’re pleased Yusuf could arrange your boiler service promptly before winter and advise you on the correct settings to help reduce your energy bills. At Phoenix Heating, Plumbing & Renewables, we’re always happy to provide honest, practical advice to help customers stay warm and improve efficiency.
An emergency
An emergency - my front door would not close nor lock. Yusuf came the same evening, solved the problem and was polite and friendly. He is now my go-to person.
11 de agosto de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Gillian,
Thank you so much for the lovely review! We're glad Yusuf could get to your front door the same evening and get it sorted — we know an emergency like that is stressful, so it's great to hear he solved it quickly and politely.
At Phoenix Heating, Plumbing & Renewables, we're proud to support Age UK customers with reliable, friendly service, and it means a lot to know Yusuf is now your go-to person. We're always here whenever you need us!
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent service from Phoenix Heating Plumbing & Renewables. Yusuf was fantastic from start to finish with our boiler installation. He was professional, punctual, knowledgeable, and took the time to explain everything clearly. The installation was completed to a very high standard, and he left everything clean and tidy afterwards.
It’s great to find someone who genuinely takes pride in their work and puts the customer first. I would highly recommend Yusuf and Phoenix Heating Plumbing & Renewables to anyone looking for a reliable and professional boiler installation service. I’ll definitely be using them again in the future!
7 de agosto de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Oguzhan,
Thank you for such an amazing review. We’re thrilled to hear how happy you were with Yusuf’s work — we couldn’t ask for better feedback.
Providing skilled, honest and professional service is exactly what we strive for, so it’s fantastic to know we delivered with your boiler installation.
Thanks again for your trust and recommendation.
Kindest Regards
Customer Service Team
PHOENIX HEATING PLUMBING & RENEWABLES
Highly recommended!
Yusuf is a highly knowledgeable engineer who quickly disclosed my boiler issue and repaired it whilst giving me excellent advice for future maintenance. I would highly recommend his services
16 de agosto de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Alex,
Thank you for your review. We are thrilled to hear how happy you were with our teams work — we couldn’t ask for better feedback and it means a great deal to us.
Providing skilled, honest and professional service is exactly what we strive for, so it’s fantastic to know we delivered.
Thank you for choosing us and for taking the time to share your experience. We really value and appreciate your support.
Kindest Regards
Customer Service Team
PHOENIX HEATING PLUMBING & RENEWABLES
Excellent service
Excellent service, professional, reliable, and delivered high-quality work. Great communication throughout, completed everything on time, and we’re very happy with the result. Highly recommended!
6 de fevereiro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Selin,
Thank you for your wonderful review. We are thrilled to hear how happy you were with our teams work — we couldn’t ask for better feedback and it means a great deal to us.
Providing skilled, honest and professional service is exactly what we strive for, so it’s fantastic to know we delivered.
Thank you for choosing us and for taking the time to share your experience, we really appreciate your support.
Kindest Regards
Customer Service Team
PHOENIX HEATING PLUMBING & RENEWABLES
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