Yusuf came to view the quote and walked my elderly parents and I through the work - new sink, mixer tap and hot/'cpld water stopcock install. He and his team were respectful, tidy and raised any quer... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Yusuf called me fast to arrange an appointment to service my boiler. Great communication on the day - he was running a little late, but he let me know in good time and kept me informed. He servic... Ver mais
A empresa respondeu
Requested a video of the water leak to save a callout fee, outlined the likely causes and full repair costs. Arrived promptly fixed the leak at the lowest quoted cost in 30 minutes. A professional plu... Ver mais
A empresa respondeu
Yusuf was great! He came to my house within the hour on a Saturday to fix a gas leak which saved me from not having to endure a weekend without my boiler on! He was polite, friendly and did a thorough... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
EXPERTISE IN HEATING PLUMBING AND RENEWABLE ENERGY - Phoenix Heating Plumbing & Renewables specializes in heating, plumbing and renewable energy solutions, delivering exceptional results with a focus on quality, reliability, and customer satisfaction. With a dedicated team of specialists, we ensure that your home or business benefits from efficient and sustainable systems. Welcome to your one-stop solution for all home improvement needs! From stunning bathroom and kitchen design and installation to comprehensive home refurbishments, we have you covered. Our services also include GAS Boiler and Heat Pump installation, maintenance and fault rectification for existing heating systems, landlord gas safety certificates and power flushing. Trust us to enhance your home with our expert solutions and dedicated services.
Informações de contacto
1 - 3 Drayton Avenue, Ealing, W13 0LE, London, Reino Unido
- 07786000052
- info@phoenixheatingandplumbing.co.uk
- phoenixheatingandplumbing.co.uk
4,9
Excelente
87 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Work done by Yusuf
Work done by Yusuf. He's very professional, always on time, good communication & great standard of work. Thank You
4 de março de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Pradeep,
Thank you for your kind words!
We're really glad we could help quickly when you needed us. We really appreciate your support and look forward to helping again if you ever need us.
If you ever need anything in the future, we’re always here to help.
Kindest regards,
Team
Phoenix Heating Plumbing & Renewables
Yusuf is extremely competent
Yusuf is extremely competent
I have been very pleased with the work Yusuf carried out. He is calm and extremely careful with his duties. We had a very complicated issue with a boiler pipe underneath our floorboards that he has helped us resolve. He has provided me with a lot of confidence and trust in his capabilities and he is an extremely competent individual. I would certainly recommend him.
4 de agosto de 2025
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Ben,
Thank you for the lovely review! We’re so pleased you were happy with the service. Turning up when we say we will and doing the job properly really matters to us. We truly appreciate the recommendation. We take a lot of pride in being reliable, friendly and efficient, so your feedback means a lot to everyone here.
If we can help with anything in the future, please don’t hesitate to get in touch.
Kindest regards,
Team
Phoenix Heating Plumbing & Renewables
Knowledgeable and trusted service
21 de janeiro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Munira,
Thank you so much for the fantastic feedback! It really means a lot to the whole team.
We're really glad we could help quickly when you needed us.
We’re especially pleased we could resolve issues at your property. We take a lot of pride in being reliable, friendly and efficient, so your feedback means a lot to everyone here.
We really appreciate your trust in us and are looking forward to getting started on the next job with you.
Thanks again
Kindest regards,
Team
Phoenix Heating Plumbing & Renewables
Professional and good customer relations
I have used Phoenix Heating & Plumbing for 3 plumbing jobs including an emergency. Very reliable and professional and were able to find a solution to a problematic job. No hesitation in recommending this company.
29 de março de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Frances,
Thank you so much for the fantastic feedback! It really means a lot to the whole team.
We're really glad we could help quickly when you needed us.
We’re especially pleased we could resolve issues at your property on 3 occasions. We take a lot of pride in being reliable, friendly and efficient, so your feedback means a lot to everyone here.
We really appreciate your trust in us and are looking forward to getting started on the next job with you.
Thanks again
Kindest regards,
Team
Phoenix Heating Plumbing & Renewables
Boiler and Solar Water
Yusuf did a great job on our boiler and solar water. The first installer made a complete mess of it and after Vaillant came around we got Yusuf to do all the work and he got everything working correctly again on what is a complex system
6 de março de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Jamie,
Thank you for your lovely feedback – we truly appreciate it. We're delighted to hear Yusuf was able to resolve the issues and leave you feeling reassured with a complicated heating system. If you need any further assistance in future, please don’t hesitate to contact our booking team on 07786 000052.
Best regards,
PHOENIX HEATING PLUMBING & RENEWABLES
Excellent service from start to finish
Excellent service from start to finish. The plumber arrived on time, quickly identified the issue, and explained everything clearly before getting to work. The job was completed efficiently and to a high standard, with no mess left behind.
Pricing was fair and transparent, and the whole experience was hassle-free. I’d definitely recommend them to anyone needing a reliable and professional plumber.
2 de março de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Tima,
Thank you for your lovely feedback – we truly appreciate it. We're delighted to hear Yusuf was able to resolve the issues and leave you feeling reassured. If you need any further assistance in future, please don’t hesitate to contact our booking team on 07786 000052
Best regards,
PHOENIX HEATING PLUMBING & RENEWABLES
Amazing and service expertise
Ysufi is fantastic and high qualified in the plumbing and general service in your home or business. Punctual and clear communication. I very enthusiastic and in the future problem, I not hesitate to contact him and indicate your service.
22 de março de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Ramon,
Thank you for your kind words!
We're really glad we could help quickly when you needed us. We really appreciate your support and look forward to helping again if you ever need us.
If you ever need anything in the future, we’re always here to help.
Kindest regards,
Team
PHOENIX HEATING PLUMBING & RENEWABLES
Very tidy radiator install
Very tidy job to replace a vertical radiator. Quality finishing and protected floor coverings very well. We will use Yusuf again for other work in future.
9 de março de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Rob & Eva,
Thank you for such an amazing review.
Providing skilled, honest and professional service is exactly what we strive for, so it’s fantastic to know we delivered.
Thanks again for your trust and recommendation.
Kindest Regards,
PHOENIX HEATING PLUMBING & RENEWABLES
Great service - highly recommended
Great service from Phoenix Heating and Plumbing. They fixed my boiler quickly and professionally, explained everything clearly, and left everything tidy. Fair pricing and very reliable—would definitely recommend.
The engineer was knowledgeable and quickly diagnosed the issue with my boiler. They explained the problem clearly in a way that was easy to understand, and outlined the repair process before getting started. The work was carried out efficiently and to a high standard, and everything was left clean and tidy afterwards.
3 de março de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Customer,
Thank you for your kind words. We’re delighted to hear Yusuf was able to resolve the complex boiler issue and that you felt confident in his work. Your recommendation means a great deal to us.
For any future assistance, feel free to contact us on 07786 000052
Best regards,
PHOENIX HEATING PLUMBING & RENEWABLES
Emergency response and one point solution
This is the second time I have called on Yusuf and he was brilliant as ever. On this occasion I required him for emergency response & he was well equipped with all necessary components - a one point solution to the problem of a lack of hot water and faulty boiler component.
20 de março de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Alice,
Thank you for your kind words!
We're really glad we could help quickly when you needed us. We really appreciate your support and look forward to helping again if you ever need us.
If you ever need anything in the future, we’re always here to help.
Kindest regards,
Team
PHOENIX HEATING PLUMBING & RENEWABLES
Would highly recommend!
Yusuf was fantastic - a real one point solution!
He installed a fire door and new oven for us, as well as fixing our boiler and smoke & fire alarms. Everything was completed to a very high standard, and he took the time to explain what he was doing along the way. He was punctual, professional, and left everything clean and tidy afterwards.
20 de março de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Amber,
Thank you so much for your kind review and for continuing to trust us with your plumbing, heating and electrical works.
It’s great to hear that you’ve had positive experiences with our engineers. We take a lot of pride in being reliable, friendly and efficient, so your feedback means a lot to everyone here.
We really appreciate your recommendation and look forward to helping you again whenever you need us.
Kindest regards,
Team
PHOENIX HEATING PLUMBING & RENEWABLES
Great service knows his stuff
Great service knows his stuff. We had a gas leak and he came out in the evening to replace the hob. Also explained everything which was reassuring
2 de janeiro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Ifrah,
Thank you for your lovely feedback.
We’re glad we could step in and get everything replaced and certified without delay.
It’s great to hear that you were happy with our communication and the overall service. We truly appreciate you choosing PHOENIX HEATING PLUMBING & RENEWABLES and taking the time to share your experience.
If you ever need anything in the future, we’re always here to help.
Kindest regards,
Team
PHOENIX HEATING PLUMBING & RENEWABLES
Yusuf did painting work at my house
Yusuf did painting work at my house. Executed calmly and professionally. I found him knowledgeable, hardworking and focused. Highly recommended
1 de novembro de 2025
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Moiz,
Thank you for taking the time to leave such a positive review. It was a pleasure to carry out the work for you and we are glad you satisfied with the works.
If we can help with anything in the future, please don’t hesitate to get in touch.
Kindest regards,
Team
PHOENIX HEATING PLUMBING & RENEWABLES
Resposta da Phoenix Heating Plumbing & Renewables
Dear Ori, we appreciate your feedback, as it helps our family business a lot and our new customers. We are glad to know that you are satisfied with our service. Please do get in touch with us if you need further assistance for any plumbing or heating works.
Yusuf
Team
PHOENIX HEATING PLUMBING & RENEWABLES
excellent work
Yusuf of Phoenix calmly and competently resolved urgent problems with 2 wc concealed cisterns replacing them with much cheaper but reliable one. including replacing decorative panels, also dealing with minor electrical work. I found him to be professional, technically knowledgeable, informative and genuinely helpful.
Jeremy Hansen
22 de fevereiro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Jeremy,
Thank you very much for such a generous and detailed review.
We’re really pleased to hear that you felt supported throughout the process. Taking the time to properly understand your and help you think through the best way forward is something we genuinely value — especially on refurbishment projects where clarity early on makes all the difference.
We truly appreciate your trust in us going forward. Feedback means a great deal to us and we look forward to working with you again.
If we can help with anything in the future, please don’t hesitate to get in touch.
Kindest regards,
Team
PHOENIX HEATING PLUMBING & RENEWABLES
Yusuf is a fantastic installer
Yusuf is a fantastic installer - he helped us with our kitchen display in central London. Thank you Yusuf!
30 de agosto de 2025
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Veronica, thank you for leaving us a great feedback! We appreciate it highly! We are glad to know that you were satisfied with our family business. We are here to assist you for any future works that you may require, please do not hesitate to contact us.
Thank you
Team.
Emergency Repair
We called Yusuf when our sump pump alarms indicated a problem. He managed to quickly understand the issue, explaining to us what had happened, and what repair was needed. He told us the costs involved and once the new part was received arranged a convenient time to install. I will certainly be using him again.
7 de fevereiro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Kate,
Thank you for the lovely review! We’re so pleased you were happy with the service. Turning up when we say we will and doing the job properly really matters to us. We truly appreciate the recommendation.
If we can help with anything in the future, please don’t hesitate to get in touch.
Kindest regards,
Team
PHOENIX HEATING PLUMBING & RENEWABLES
Yusuf came for an emergency leak…
Yusuf came for an emergency leak through a ceiling - was there quickly and managed to pinpoint exactly where it was coming from even though was not an easy task. He sorted it and was very helpful and polite throughout! Would recommend and is now locked in my contacts as one to go to for any future plumbing problems or needs! Thank you Yusuf!
3 de fevereiro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Leo,
Thank you for sharing your feedback on here, we appreciate it highly. We are glad you were satisfied with our services. If you require any further assistance with plumbing or heating issues please do not hesitate to give us a call.
Thank you
PHOENIX HEATING PLUMBING & RENEWABLES
Excellent work replacing radiators and painting - very pleased!
Yusuf recently completed a job for us replacing several old radiators throughout the house, and also did some painting. He did a brilliant job on both. The new radiator installation was tidy and efficient, and he made sure everything was working perfectly before he left.
What really stood out was the painting. He was very careful, protected all the floors and furniture, and the finish is fantastic. It's great to find a tradesperson who can handle both the technical work and the decorating so seamlessly. He was professional, hardworking,
2 de fevereiro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Mr. Saifuddin, thank you for taking the time to leave us a lovely feedback. We are glad to know you were satisfied with our team and family business. If you require further assistance with any plumbing or heating works please do get in touch with us and we will assist you further. Thank you, Yusuf.
PHOENIX HEATING PLUMBING & RENEWABLES
Solution-oriented, Customer-focused, Value-driven
Yusuf is a well-prepared, highly knowledgeable and energetic technician with a strong focus on finding the right solution and achieving customer satisfaction. He is both creative and practical and brings a fresh, entrepreneurial approach seeking the best value for the customer. Highly recommended and I will continue to avail of his services.
1 de janeiro de 2026
Opinião espontânea
Resposta da Phoenix Heating Plumbing & Renewables
Dear Mr Jonathan,
Thank you for the great feedback!
We're thrilled to hear Yusuf impressed you with his expertise and dedication.
For future bookings, just give us a call on 07786 000052.
Best regards,
PHOENIX HEATING PLUMBING AND RENEWABLES
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.