PhotobookShop Opiniões 

1913
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The HD lay flat books are fantastic. We had an issue where one page came creased. The response from PhotoBook stop was quick with no hesitation to create a replcement. I have ued Photobook shop for... Ver mais

Classificada 5 em 5 estrelas

Received my latest photobook a week ago & it is excellent. This book was on our trip to NZ. I ordered the larger size 26cm x 30cm & it really highlights the great photography & quality of the printi... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I bought many vouchers from Groupon and used one on 8th September 2026 for a photobook. As at 20 September 2026 it shows it is still in production. I rang and left a message and also spoke to a custo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Another year, another set of excellent calenders. Been using this company for over a decade. Wouldn't think of going anywhere else.

Informações sobre a empresa

  1. Meios de comunicação e publicação

Informação fornecida por diversas fontes externas

We're more than just amazing custom photo books! We create personal calendars, greeting cards or even a coffee table book! Huge selection of designs and themes available online.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1913)

143 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very happy with the quality

Very happy with the quality of the Photobooks as usual. I have been using Photobookshop for 10 years and have had 30 large books printed in that time.

14 de julho de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Ken for your lovely review and support. We really appreciate it!

Classificada 4 em 5 estrelas

Always pleasing results

Always pleasing results. Quality product. Access to help desk easy. Don't like the new software.

1 de junho de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Hi Sandra,
Thank you for your review and feedback. If you have time please send us your thoughts in regards to the new software at business@photobookshop.com.au

Classificada 5 em 5 estrelas

Always a winner

Always a winner getting the finished product back from Photobook Shop. Excellent quality, presentation, and finish. Never disappoints. Only comment is I'd like to see more options for Backgrounds in particular. Getting a little tired of same old same old. Admittedly you can make your own but updated options would be appreciated. Prepaid vouchers with postage included make this a no brainer. Keep up the good work!

13 de julho de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you for your lovely review and feedback. We really appreciate your continued support!

Classificada 5 em 5 estrelas

Annual Club Calendar

Assistance during creation, and ordering, was very clear and helpful especiallywhen dealing with Erin in the 'Bulk Department'. The finished product is amazing such that we have ordered additional copies.

23 de junho de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Sue for your lovely reviews and support. We really appreciate it!

Classificada 4 em 5 estrelas

First time user

This my first time using this product. I found the software easy to load and really found the tutorial videos very helpful. My photobook is excellent quality and I am completely happy with the product and will definitely be using them again.

20 de junho de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Catherine for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

I'm always happy with the photobooks I…

I'm always happy with the photobooks I make with PhotobookShop.com.au
The books are always top quality, and the support and service are top-notch
Will keep using PhotobookShop.com.au
I'm a happy customer

25 de junho de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Cheryl for your lovely review and continued support. We really appreciate it!

Classificada 5 em 5 estrelas

Grandchildren Memories

The photobook that was ordered and received was brilliant. Can't thank Photobook Shop enough for presenting our treasured memories so beautifully.

31 de maio de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Peter for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

Excellent service

I’ve been having Photobooks made by this company for 17 years and they keep getting better and better! I had a fantastic trip in Tanzania then holidayed in Zanzibar for 5 days. While there I made up my photobook online and sent it off. It arrived home BEFORE I did! And its usual excellent quality presentation has been admired by many of my friends!

6 de junho de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Deirdre for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

Although I made some mistakes

Although I made some mistakes, PhotobookShop did a great job. Friends have commented and asked how to contact them to get one for themselves, after seeing the quality of the book.

5 de maio de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Linda for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

Great customer service and product output at a very reasonable price

After ordering a test photobook for a family project, I placed an order for multiple copies. Unfortunately some of the books were damaged but PhotobookShop provided fantastic customer service, reprinting all the books which had imperfections and made the process easy. The family are thrilled with the outcome and I would happily use them again.

28 de maio de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Nicole for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

Highly recommend PBS

I have made over 70 books with PBS, from holiday snaps, weddings, baby books to even a family tree and they have always delivered promptly with great quality. No issues with the colour and good specials on the vouchers. Whenever I have had a query or difficulty combining vouchers, or whatever, customer service has been exemplary. Heartily recommend PBS for all photo memories.

14 de maio de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you very much for your lovely review and continued support. We really appreciate it!

Classificada 5 em 5 estrelas

PhotobookShop professionalism

This is not my first book printed by PhotobookShop, so the fact that I continue to use them already tells you that the quality is there. But this is the first time I had a book go missing in the post. It wasn't PhotobookShop's fault, it was Australia Post's fault, so my initial complaint was to Australia Post. They investigated and eventually admitted that the item was lost and advised me to contact PhotobookShop to organise a replacement and AP would refund them for the post and lost book. The reason for this good review is that PhotobookShop were as professional as I could have hoped in getting the replacement to me. In short, I was very impressed and will continue to get my books printed by PhotobookShop. (And, when the replacement book arrived it was perfect, as usual.)

12 de maio de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you very much for your lovely review and support.

Classificada 5 em 5 estrelas

Great quality photobooks

Great quality photobooks. Good processing time.
I have been creating customised photobooks with photobookahop for over 10 years and the product is always consistently good. Note though, photos are darker in the book than the screen due to the screen being backlit. It is important to remember thia when choosing photos.
I find the software easy to use and would and do, recommend using photobookshop.

24 de maio de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Michelle for your lovely review and continued support. We really appreciate it!

Classificada 5 em 5 estrelas

Having over many hundreds of products…

Having over many hundreds of products over many years, the last order was for a120 page 26x33cm Photobook. The book I received was of the highest quality I have ever received with quality of the colour of printing is just magnificent and very true to my photographs, many of which were macro close ups.
Very well done. Sensational !!!!!!!!!

14 de maio de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you David for your lovely review and continued support. We really appreciate it!

Classificada 3 em 5 estrelas

OK but not great …

More finicky and frustrating to use than other photo book sites I've used and way more expensive without Groupon vouchers. I ordered 4 copies of the same book. The first arrived in a single package with a scratch on the front. They packed the next 3 into one package which obviously got mangled in transit so the corner of the spine of one of them was mangled. Overall they're ok but not great.

21 de maio de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Jilly for your review and feedback. Please contact customer support at smile@photobookshop.com.au so we can assist you with the damaged books.

Classificada 5 em 5 estrelas

A really good product well priced.

The software is easy to use and the pricing is good. Overall, the lay flat albums are great. This was our 4th or 5th time using Photobook Shop.

24 de abril de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Mike for your lovely review and continued support. We really appreciate it!

Classificada 3 em 5 estrelas

Had to reject a large layflat book due…

Had to reject a large layflat book due to a twisted and wrinkled binding in the spine. While it was agreed for a reprint, the new book was still not perfect and slow to be delivered. I am a very regular customer so remain disappointed!

5 de maio de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Hi Mark,
Sorry to hear about the issue with your photobooks. If you require any further assistance please email us at business@photobookshop.com.au

Classificada 5 em 5 estrelas

Extremely satisfied

Received my photobook today and I am very happy with it. The paper is beautiful and the photos are amazing considering I have used old black and white ones. Very good service and quick delivery.

8 de maio de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Maria for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

My project was relatively easy to put…

My project was relatively easy to put together &edit along the way. It was printed & arrived quickly & is lovely. I've just done another one for my mother in law for Mothers day.

10 de abril de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Michelle for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

Making memories…

Thank you for keeping our memories alive with another wonderful book that was so easy to create on the website

28 de abril de 2026
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Sharron, for your lovely review and continued support. We really appreciate it!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais