The HD lay flat books are fantastic. We had an issue where one page came creased. The response from PhotoBook stop was quick with no hesitation to create a replcement. I have ued Photobook shop for... Ver mais
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Received my latest photobook a week ago & it is excellent. This book was on our trip to NZ. I ordered the larger size 26cm x 30cm & it really highlights the great photography & quality of the printi... Ver mais
A empresa respondeu
I bought many vouchers from Groupon and used one on 8th September 2026 for a photobook. As at 20 September 2026 it shows it is still in production. I rang and left a message and also spoke to a custo... Ver mais
A empresa respondeu
Another year, another set of excellent calenders. Been using this company for over a decade. Wouldn't think of going anywhere else.
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We're more than just amazing custom photo books! We create personal calendars, greeting cards or even a coffee table book! Huge selection of designs and themes available online.
Informações de contacto
Lakeside Avenue 43, 3073, Reservoir, Estados Unidos da América
- photobookshop.com.au
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very happy with the quality
Very happy with the quality of the Photobooks as usual. I have been using Photobookshop for 10 years and have had 30 large books printed in that time.

Resposta da PhotobookShop
Always pleasing results
Always pleasing results. Quality product. Access to help desk easy. Don't like the new software.

Resposta da PhotobookShop
Always a winner
Always a winner getting the finished product back from Photobook Shop. Excellent quality, presentation, and finish. Never disappoints. Only comment is I'd like to see more options for Backgrounds in particular. Getting a little tired of same old same old. Admittedly you can make your own but updated options would be appreciated. Prepaid vouchers with postage included make this a no brainer. Keep up the good work!

Resposta da PhotobookShop
Annual Club Calendar
Assistance during creation, and ordering, was very clear and helpful especiallywhen dealing with Erin in the 'Bulk Department'. The finished product is amazing such that we have ordered additional copies.

Resposta da PhotobookShop
First time user
This my first time using this product. I found the software easy to load and really found the tutorial videos very helpful. My photobook is excellent quality and I am completely happy with the product and will definitely be using them again.

Resposta da PhotobookShop
I'm always happy with the photobooks I…
I'm always happy with the photobooks I make with PhotobookShop.com.au
The books are always top quality, and the support and service are top-notch
Will keep using PhotobookShop.com.au
I'm a happy customer

Resposta da PhotobookShop
Grandchildren Memories
The photobook that was ordered and received was brilliant. Can't thank Photobook Shop enough for presenting our treasured memories so beautifully.

Resposta da PhotobookShop
Excellent service
I’ve been having Photobooks made by this company for 17 years and they keep getting better and better! I had a fantastic trip in Tanzania then holidayed in Zanzibar for 5 days. While there I made up my photobook online and sent it off. It arrived home BEFORE I did! And its usual excellent quality presentation has been admired by many of my friends!

Resposta da PhotobookShop
Although I made some mistakes
Although I made some mistakes, PhotobookShop did a great job. Friends have commented and asked how to contact them to get one for themselves, after seeing the quality of the book.

Resposta da PhotobookShop
Great customer service and product output at a very reasonable price
After ordering a test photobook for a family project, I placed an order for multiple copies. Unfortunately some of the books were damaged but PhotobookShop provided fantastic customer service, reprinting all the books which had imperfections and made the process easy. The family are thrilled with the outcome and I would happily use them again.

Resposta da PhotobookShop
Highly recommend PBS
I have made over 70 books with PBS, from holiday snaps, weddings, baby books to even a family tree and they have always delivered promptly with great quality. No issues with the colour and good specials on the vouchers. Whenever I have had a query or difficulty combining vouchers, or whatever, customer service has been exemplary. Heartily recommend PBS for all photo memories.

Resposta da PhotobookShop
PhotobookShop professionalism
This is not my first book printed by PhotobookShop, so the fact that I continue to use them already tells you that the quality is there. But this is the first time I had a book go missing in the post. It wasn't PhotobookShop's fault, it was Australia Post's fault, so my initial complaint was to Australia Post. They investigated and eventually admitted that the item was lost and advised me to contact PhotobookShop to organise a replacement and AP would refund them for the post and lost book. The reason for this good review is that PhotobookShop were as professional as I could have hoped in getting the replacement to me. In short, I was very impressed and will continue to get my books printed by PhotobookShop. (And, when the replacement book arrived it was perfect, as usual.)

Resposta da PhotobookShop
Great quality photobooks
Great quality photobooks. Good processing time.
I have been creating customised photobooks with photobookahop for over 10 years and the product is always consistently good. Note though, photos are darker in the book than the screen due to the screen being backlit. It is important to remember thia when choosing photos.
I find the software easy to use and would and do, recommend using photobookshop.

Resposta da PhotobookShop
Having over many hundreds of products…
Having over many hundreds of products over many years, the last order was for a120 page 26x33cm Photobook. The book I received was of the highest quality I have ever received with quality of the colour of printing is just magnificent and very true to my photographs, many of which were macro close ups.
Very well done. Sensational !!!!!!!!!

Resposta da PhotobookShop
OK but not great …
More finicky and frustrating to use than other photo book sites I've used and way more expensive without Groupon vouchers. I ordered 4 copies of the same book. The first arrived in a single package with a scratch on the front. They packed the next 3 into one package which obviously got mangled in transit so the corner of the spine of one of them was mangled. Overall they're ok but not great.

Resposta da PhotobookShop
A really good product well priced.
The software is easy to use and the pricing is good. Overall, the lay flat albums are great. This was our 4th or 5th time using Photobook Shop.

Resposta da PhotobookShop
Had to reject a large layflat book due…
Had to reject a large layflat book due to a twisted and wrinkled binding in the spine. While it was agreed for a reprint, the new book was still not perfect and slow to be delivered. I am a very regular customer so remain disappointed!

Resposta da PhotobookShop
Extremely satisfied
Received my photobook today and I am very happy with it. The paper is beautiful and the photos are amazing considering I have used old black and white ones. Very good service and quick delivery.

Resposta da PhotobookShop
My project was relatively easy to put…
My project was relatively easy to put together &edit along the way. It was printed & arrived quickly & is lovely. I've just done another one for my mother in law for Mothers day.

Resposta da PhotobookShop
Making memories…
Thank you for keeping our memories alive with another wonderful book that was so easy to create on the website

Resposta da PhotobookShop
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