PhotobookShop Opiniões 

1915
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The HD lay flat books are fantastic. We had an issue where one page came creased. The response from PhotoBook stop was quick with no hesitation to create a replcement. I have ued Photobook shop for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Received my latest photobook a week ago & it is excellent. This book was on our trip to NZ. I ordered the larger size 26cm x 30cm & it really highlights the great photography & quality of the printi... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I bought many vouchers from Groupon and used one on 8th September 2026 for a photobook. As at 20 September 2026 it shows it is still in production. I rang and left a message and also spoke to a custo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Always a winner getting the finished product back from Photobook Shop. Excellent quality, presentation, and finish. Never disappoints. Only comment is I'd like to see more options for Backgrounds in p... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Meios de comunicação e publicação

Informação fornecida por diversas fontes externas

We're more than just amazing custom photo books! We create personal calendars, greeting cards or even a coffee table book! Huge selection of designs and themes available online.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1915)

145 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Learn as you go

I've been using this software for many years and recently, I had a problem with the final product. I sought some assistance and received an email with advice on how to get the most out of the software and a voucher for a reprint.

I use the downloaded version rather than the online version and have found it has features that help significantly in a better quality product.

1 de outubro de 2025
Opinião espontânea
logótipo da PhotobookShop

Resposta da PhotobookShop

Thank you Marilyn for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

Easy to use software

Easy to use software, great quality photobook and quick delivery. Only issue we had was that paying with visa debit card wasn't working.

29 de setembro de 2025
Opinião espontânea
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Resposta da PhotobookShop

Hi Nina,
Thank you for your review and feedback. We appreciate your support.

Classificada 4 em 5 estrelas

The support people were always helpful…

The support people were always helpful and gracious. The software while not ideal was easy to navigate. The quality of the book was excellent. I expressed concern upon receiving my book that the photos were too dark. As a result I received a credit towards a future project which I will use .

1 de outubro de 2025
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Resposta da PhotobookShop

Thank you Bev for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

When only the Best will do.

I have been using Photobookshop for a number of years.
They always deliver exceptional products, efficiently,and with speed and courtesy.

17 de outubro de 2025
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Resposta da PhotobookShop

Thank you Kristine for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

Completed Orders from PhotobookShop

Just received my Photobook from PhotobookShop. I continue to be amazed at the professional manner that PhotobookShop provides, displays, and maintains. From creating photo albums, uploading, producing and delivering. Simply Excellent and Professional in all aspects. The quality of the books is second to none. An example of their capability was I placed an order for 3 Albums to be printed and sent from Australia to the Netherlands....they were completed and sent and received in the Netherlands within eight (8) days of me placing the order.... brilliant!!

21 de setembro de 2025
Opinião espontânea
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Resposta da PhotobookShop

Thank you Dennis for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

Photobookshop never disappoints

Photobookshop never disappoints - I have used their services for many years it is fast, affordable and they are easy to contact if needed. Bulk orders are very efficiently handled at a good price.

1 de outubro de 2025
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Resposta da PhotobookShop

Thank you Sue for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

This is my second photobook with…

This is my second photobook with PhotobookShop and once again they didn't disappoint. The quality is great, the website is easy to use and very quick to deliver after submitting.

6 de outubro de 2025
Opinião espontânea
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Resposta da PhotobookShop

Thank you Lara for your lovely review and support. We really appreciate it!

Classificada 3 em 5 estrelas

Pre purchased a flat book with matt…

Pre purchased a flat book with matt paper. After finishing the book was told it had been done in a non layflat with glossy paper. This is not what I wanted. I asked it it could be transferred to what I had purchased. I was told no, and taht I would have to start it all over again. as time was at a premium, I decided to go with what I had done. Not happy with the result.

18 de setembro de 2025
Opinião espontânea
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Resposta da PhotobookShop

Hi Kerry,
Thank you for your review and feedback. If you require any further assistance please contact us at smile@photobookshop.com.au

Classificada 5 em 5 estrelas

Holiday book

Format was easy to follow. Finished product was really great.

3 de setembro de 2025
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Resposta da PhotobookShop

Thank you Sandra for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

Another winner

As ever, prompt service and excellent quality.

24 de setembro de 2025
Opinião espontânea
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Resposta da PhotobookShop

Thank you Lindsay for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

Don't hesitate in using this product - you won't regret it

Very easy to use - once in the 'swing' of using the app it became a lot of fun. Could do with more 'background' colours/options though. Being able to purchase vouchers when on great specials & having heaps of time to use before expiry makes it easy to plan a project ahead. AI help is so helpful for prompt response to an issue. For example most of my photos were showing an '!' being too low in pixels. This I assume was due to using photos used on old processor's. AI gave me instructions on how to increase pixels allowing me to complete my project.

1 de setembro de 2025
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Resposta da PhotobookShop

Thank you Helen for your lovely review and feedback. We appreciate your support.

Classificada 4 em 5 estrelas

Unique Family Presents

Decided to take advantage of Photobook Shops August sale and order some jigsaw puzzles as Christmas gifts for the family. I'm pretty certain the Aunties will be very pleased! Found the photo selection/editing stage a little clunky - but that could be the novice driver. All in all pretty happy with our very unique gifts.

31 de agosto de 2025
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Resposta da PhotobookShop

Thank you Karen for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

Very reliable

As per usual did a great job of printing. Colours were accurately reproduced. Well packed and delivered quickly. Will use again.

15 de setembro de 2025
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Resposta da PhotobookShop

Thank you Peter for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

ONCE AGAIN VERY HAPPY.

Very easy to do the photo album and the price is good and cames in the post fast.

17 de setembro de 2025
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Resposta da PhotobookShop

Thank you Jayne for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

Vouchers confuing but worth it

Only slight confusion using the vouchers as I had purchased three and it was a little tricky using them together. Got it sorted though and a) with their special deals/vouchers these were an excellent price and b) the quality of the books was exemplary. 100% will be using them again.

1 de setembro de 2025
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Resposta da PhotobookShop

Thank you Amanda for your lovely review and support. We really appreciate it!

Classificada 5 em 5 estrelas

School photo 20 photo-magnet pack

I ordered a 20 photo-magnet pack, using my two children's school photos over the years. I love seeing the changes in their faces (and hair styles!) over time - and they make the fridge door more interesting :)

31 de julho de 2025
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Resposta da PhotobookShop

Thank you Kelli for your lovely review and support. We really appreciate it!

Classificada 2 em 5 estrelas

One of my albums was double printed and I still haven't received the replacement

I wouldn't have written a review if I hadn't received a confident email from Photobookshop asking me to share the love. I recently submitted 3 albums and am happy with 2 of them but the first album has an obvious printing glitch and several pages were double printed and a double page with page 74 and 65 on that same spread, resulting in a confusing mess. Upon me contacting them, they admitted their mistake (rather hard to deny it) and said that they'd reprint it free of charge - as they would legally be required to do. 2 weeks later I haven't received a notification that my album has been reprinted. It seems that my job has been put to the end of the queue, even though I had to wait a while for it to be printed in the first place. So much for me having my album to share with family on Father's Day. Although I am generally pleased with my albums, I am very disappointed with the said album and that I don't warrant a quick turn around when they admitted the error was theirs!!!

18 de agosto de 2025
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Resposta da PhotobookShop

Hi Leanne,
Sorry to hear about the issue with your order. Please email us at business@photobookshop.com.au so we can look into further for you.

Classificada 5 em 5 estrelas

The photobook quality was good

The photobook quality was good, the software works well and the product was delivered within the timeframe as promised.

22 de agosto de 2025
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Resposta da PhotobookShop

Thank you Miranda for your lovely review and support. We really appreciate it!

Classificada 4 em 5 estrelas

Very pleased with the jigsaw products

Very pleased with the jigsaw products. There were issues with using my vouchers which was frustrating but I can not fault the responses, quality and promptness, I received when during the issue resolution process.

4 de agosto de 2025
Opinião espontânea
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Resposta da PhotobookShop

Thank you Noel for your lovely review and support. We really appreciate it!

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