PHS Bathrooms Opiniões 

85
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Outstanding service from PHS Bathrooms who replaced free of charge broken shower door wheels, despite the originals lasting for 15 years. Their prompt and helpful service is much appreciated.

Classificada 5 em 5 estrelas

Ben & Chris were very helpful (and patient!) during the design process for our ensuite. The installation by Ash was great and minor issues were promptly fixed. We are very pleased with the result and... Ver mais

Classificada 5 em 5 estrelas

We are very happy with our new bathroom. Tony gave us really good advice at the design stage and Mark, the fitter, did an absolutely brilliant job putting it all together. Nothing was too much trouble... Ver mais

Classificada 5 em 5 estrelas

Brilliant from start to finish. Chris was our main contact, but no matter who we dealt with they were knowledgable, helpful and patient. Came up with a fabulous solution to a tricky design problem.... Ver mais

Informações sobre a empresa

  1. Renovação de casas de banho

Informação fornecida por diversas fontes externas

PHS Bathrooms specialise in bathrooms and fittings for your home. Covering a wide area including Milton Keynes, Aylesbury, Northampton, Bedford and Bucks.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

85 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(85)

5 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Worth the wait

Long lead time to fit, but worth the wait. The finished bathroom looks superb.
No problems recommending PHS

20 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent job

We are very happy with our new bathroom. Tony gave us really good advice at the design stage and Mark, the fitter, did an absolutely brilliant job putting it all together. Nothing was too much trouble. His technical skills combined with his willingness to listen and his pleasant manner made us feel very safe in his hands. We wouldn't hesitate to recommend PHS Bathrooms.

30 de janeiro de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Nice showroom, but completely overpriced

We approached PHS Bathrooms to provide design and supply materials to redo en-suite and main bathroom using our own installer. They have a nice show room and initial meeting was positive. We came back the following week to review designs and go through the quotes. We were presented with two quotes falling a little short of budget we shared in good faith.

We were presented with two quotes, one around 8k (excluding installation) but no details as to what exactly is being supplied. We paid £500 for detailed quote to be released. Upon doing quick research we saw that we were being charged near 1.5k for average toilet system, nearly 3k for shower enclosure, etc. We returned to negotiate, but that didn’t take us anywhere.

When you know somebody tries to take you for a ride this early in the process, you completely lose trust in the business and look elsewhere. We found another local supplier who offered higher quality products at 40-50% lower cost, which is a significant saving.

The fee that we paid can be supposedly used towards buying a product, but PHS Bathrooms are not responding to emails. In a hindsight, it’s a small fee to pay to learn about supplier.

12 de maio de 2022
Opinião espontânea
logótipo da PHS Bathrooms

Resposta da PHS Bathrooms

I'm sorry to hear that you feel this way but let me explain.

Upon your initial visit to the showroom, plans were left with the showroom staff and multiple designs were created for the bathroom and ensuite as requested, this appointment lasted around 2 hours for initial free consultation. These designs are created free of charge and viewed on our 4D CAD software. This viewing session and design changes took a further 2 hours discussing all your requirements. Upon wanting to take copies of these plans away to discuss with your builder a £500 per room design fee is applicable but fully redeemable against future product spend. This was contested and only £500 was paid to release the room plans and was agreed by the manager.

Upon requesting copies of the generated quotes these were sent and found to be over your original budget. You have then used the information to compare internet prices which are always going to be lower than showroom prices. Our quotation was delivered with manufacturer recommended prices as specification wasn't confirmed. Discounts would then applied once confirmed. Some of the items found were also not the same as quoted in the showroom as some of the products are simply not available online.

We offer as much of our service free of charge in good faith but we have to charge for deliverables such as plans and designs if removed from the showroom.

Your £500 still remains as credit in store and I believe quotes have been offered to the value of this as agreed and honoured.

Classificada 5 em 5 estrelas

Brilliant

I would highly recommend PHS. The service we received from Tony and other staff members was impeccable. Their knowledge of the products is second to none which saved us a lot of time and stress. We are thrilled with the end results and we really enjoyed the entire experience. Look no further for a bathroom supplier, these guys are brilliant.

19 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service

PHS Bathrooms have fitted all three of our bathrooms over the last three years. They have done an excellent job and provided first-class after sales service. They take their time over the design and installation phase and offer professional, expert and tailored advice to help you maximise your bathroom space. We're delighted with how things have turned out and would recommend them to anyone keen on investing in a long term solution for their bathrooms.

16 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely thrilled with our new shower…

Absolutely thrilled with our new shower room. Jess was fantastic she listened to our ideas and gave us exactly what we wanted. Great choice of products.
Les our installer, what great , working very hard on our behalf.
Thanks Jess and thanks Les.
Definitely would recommend a visit.

17 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great choice, expert advice and design, fantastic customer service

We bought two bathrooms from PHS. They offered a huge product range, and knew their products really well which helped us make good final choices. Their expertise and customer service levels were brilliant. We felt totally confident about our purchases and whenever we rang up with questions about delivery, etc. they were so polite and helpful. Now we have two great bathrooms, thanks to the PHS team. Can’t recommend them highly enough.

19 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service experience from start to finish

From the sales team within the showroom right through to frontline teams excellent customer service experience, extremely polite, 100% i would use PHS Bathrooms again.

We all want good customer service i would fully recommend using this company.

Keep safe stay well regards Rob Harriman Milton Keynes Buckinghamshire

11 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent choice of bathrooms & installation service

We were very impressed with the choice of bathrooms and installation service. Initially, we went for 1 en-suite bathroom products & installation. We were so pleased with the transformation that we then went for the products & installation service for the remaining 2 bathrooms & cloakroom. Very pleased with support & service provided by Chris and expert installation carried out by Tom & Kevin.

3 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service and Products

When our bathroom needed a refresh we chose PHS Bathroom Showroom. They designed, recommended and supplied amazing high quality products and we are thrilled with the result. We now have a modern, sleek bathroom with clean lines. The grey wall and floor tiles also look amazing. Customer service and quality of products at PHS is excellent and I would recommend them without hesitation. We now have our “wow” bathroom and are very happy with it. Thank you PHS.

9 de setembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Had to give one star

Had to give one star but if I could I would give nothing. I am being treated like an idiot, awful just awful service, took me six months to save for this shower and fitting, been messed about something rotten by their plumbers. Shower is faulty, their plumbers can’t be bothered to turn up or even give a call to say they won’t be coming. I have wasted two weekends waiting for different plumbers to come. Would not use this company again. When I called I was spoken to like a child, told it’s because of the pandemic, yes it’s hard I work in a vets we have had to close our books because we can’t service the clients we have, maybe this company should do the same instead of taking peoples money and not finishing the job.

24 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I needed to contact PHS whilst in lockdown.

I needed to contact PHS whilst in the last lockdown and they came up trumps helping me sort out a shower head issue we had. They responded quickly by ordering a replacement part and the problem was resolved in a matter of days. An excellent after sales service.

27 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic company for all your bathroom requirements

We had our main bathroom, ensuite shower room, and downstairs cloackroom all redesigned and fitted by PHS Bathrooms. Fantastic service from first phone call to completion of the job. Great advice on what products would fulfil our requirements. The fitters were superb, I cannot recommend this company highly enough. We could not be more pleased with our new bathroom facilities.

4 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent design and installation.

We have just had a bathroom redesigned and installed with PHS Bathrooms. Jono redesigned the layout to accommodate a separate shower and bath. He was very helpful throughout the planning giving his advice and suggestions, resulting in a bathroom beyond our expectations. Kevin and David were our installers and they did a fantastic job. Had a problem with unusually thin walls, which was an issue when it came to fitting shower valve in wall and recessed wall cabinet. This was resolved by fitting extra layer of plasterboard. Their workmanship was first class. They took pride in their work, resulting in a perfectly finished bathroom. We would strongly recommend PHS Bathrooms and will be using their services again in future.

10 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Very successful project. service we received from showroom…

The service we received from showroom through installation has been nothing less than excelleent our the sales person Jono was both knowleable and creative all with a care to make our shower room exactly what we wanted and needed.
The instalation engineer Martin was both a perfectionist as he was skillfull also very he is friendly and stress free to be around.Apart from the occational cup of tea he was none stop.
Thank you to PHS and Martin.

4 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience with PHS Bathrooms…

Great experience with PHS Bathrooms from design to installation you cannot fault them.
We went into the bletchley showroom in the autumn of 2020, Tony showed us round and gave us some great ideas on a bathroom redesign/ look for our ensuite. We wanted a specific sink which wasn't available to see in the showroom but Tony helped us realise our vision by looking through brochures with us to find what we were looking for. After coming round to measure Tony came up with the plans in 3D and we decided to go ahead.
We had to wait until March 2021 for the fit but the installers were certainly worth the wait. Junior and team did a fantastic job over the 2 weeks from the removal of the bathroom, to redoing the pipework, to the tiling and the fit of the new bathroom. They put down durable carpet protectors, were considerate with noise as we were working from home and each day made sure their working area was clean before leaving. When it came to the fit the installers checked exactly where we wanted everything and nothing was too much trouble. Excellent company and service - I highly recommend them.

23 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

essage Details:Great service

essage Details:

Subject: Replacement Plinth
Message: Thank you for your fantastic service delivering my replacement plinth (for a instalation that I got eleswhere).I was due to collect it later this week but one of your men was measuring up nearby and brought it to me while he was in the area instead. That's brilliant customer service and saved me a journey. Special thanks to Jono!!!!

19 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent design and care and attention to detail in the installation

We were greatly impressed with PHS from start to finish.

Jess in the showroom designed two marvellous bathrooms and a downstairs cloakroom for us, taking into account our tastes and our requirements.

Junior was with us for just under 3 weeks fitting it all and the results are outstanding. Even though he was here for quite some time, there was no mess, he ensured that we always had access to a bathroom and made us aware of everything he was doing. He even finished early with everything perfect.

We would highly recommend Jess and Junior and will always request them for any future work we require.

16 de março de 2021
Opinião espontânea

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