Physiocheck.co.uk Opiniões 

559
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Blijkbaar een keer online zoiets gedaan niet gekozen voor een abonnement! Wat schetst mijn verbazing er wordt elke maand geld afgeschreven!!!! Waarvoor??? Incasso stop gezet. Niet intrappen...foei

Classificada 4 em 5 estrelas

Was charged full subscription because I didn’t cancel before the end of the trial period but company refunded me as a gesture of good will. Might be better if they remind people they are about to be c... Ver mais

Classificada 5 em 5 estrelas

Easy to follow instructions and well laid out web pages. Very detailed questionnaire and well explained diagnoses which are rated for closest fit. Useful tool to help with basis for GP visit or self h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We contacted them through a contact form late in the evening and got an answer already early in the next morning, with all options listed. Very customer friendly.

A empresa respondeu

Informações sobre a empresa

  1. Fisioterapeuta

Escrito pela empresa

Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

559 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(559)

160 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

SCAMMERS!! BEWARE!!

You go on the site to get an assessment. 9 months later I realized the assessment that cost £2.49 that didn't even say what was wrong was costing me £12.99 a month. So they managed to get £127 out of me for NOTHING!!! This company as a scam. Don't go anywhere near them

4 de maio de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Joanna,

I’m really sorry to hear how frustrating and upsetting this experience has been for you. When you start the assessment, it begins with a low-cost trial that automatically continues into a monthly subscription after 7 days unless it’s cancelled, which is shown during checkout and on our pricing page:
https://www.physiocheck.co.uk/pricing

We understand this may have been missed. I can confirm your subscription has now been cancelled and our team has already taken steps to resolve this for you.

Classificada 5 em 5 estrelas

Great customer support folks!

Great customer support folks!! The respond and the solution for my issue was done in record time. Thank you again!

27 de abril de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Cristi,

We really appreciate your kind words and are glad we could resolve everything so quickly for you. It’s great to hear our support made a difference. Thanks again! 😊

Classificada 1 em 5 estrelas

Watch don’t get conned like I was out as once you pay for one check…

Watch out as once you pay for one check they charge you a monthly fee which I didn’t see as it was not clear. I was desperate to get my issue solved and did not see where it said it was then a monthly fee which I felt once I see the money gone from my account I was conned.

22 de abril de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Chris, I’m sorry to hear you felt caught off guard and concerned about being charged after your initial check.

I can see you reached out to our support team shortly after noticing this, and they responded quickly to explain how the trial and subscription work, cancelled your subscription, and handled the situation for you within a short timeframe . We always aim to make this as clear as possible upfront, including on our pricing page: https://www.physiocheck.co.uk/pricing

We understand this wasn’t your experience, and your feedback is genuinely appreciated. If you feel everything has now been addressed, you’re of course welcome to update your review.

Classificada 5 em 5 estrelas

Good question and video illustration…

Good question and video illustration leads to getting a fair idea of what is happening health wise.

16 de abril de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Emmanuella,

Thank you for your review, and the compliment :)

We really appreciate that!

Classificada 1 em 5 estrelas

They didn't provide me with exercises…

They didn't provide me with exercises but eere quick to charge for nothing!!!

16 de abril de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi,

We tried to get in touch with you via Trustpilot, but unfortunately, you did not leave any details.

Since you are writing an anonymous review, I am unfortunately unable to verify whether you are actually a customer of ours.

I would like to ask you to contact us.

Classificada 2 em 5 estrelas

Analysis was not good

30 de março de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi,

We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that determines your possible condition and which conditions you have less similarities with. With a small contribution for the unique self-check, we offer the quality we stand for.

We are sorry that you wrote a negative review. We offered to refund the cost of the test, but you did not accept this offer.

Classificada 4 em 5 estrelas

Great customer service

Customer service is fast and helpful

27 de março de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi,

Thank you for your review, we really appreciate it. Our customer service is available 7 days a week, and we always respond within 1 day.

Classificada 5 em 5 estrelas

Great Customer service

Customer service was prompt in replying and rectifying my concerns.

24 de março de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi,

Thank you for your review, we really appreciate it. Our customer service is available 7 days a week, and we always respond within 1 day.

Classificada 5 em 5 estrelas

Great Customer Service

I thought I had cancelled my daughter’s subscription but the monthly payment went through. I got in touch and this was dealt with immediately. Great service, would recommend!

23 de março de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi,

Thank you for your review; we really appreciate it. We are glad that we were able to resolve this together.

Classificada 2 em 5 estrelas

Bait and Switch


PhysioCheck has managed to create a customer experience so tacky it almost deserves academic study.

You arrive thinking you’re about to do a straightforward screening. The site has that polished, health-adjacent tone that says, “We’re here to help,” which in this case apparently translates to, “Please begin an unnecessarily intimate relationship with a questionnaire.” So you keep going. You answer a few dozen questions, perform a few dozen movements, rotate your limbs like you’re being evaluated for resale, and invest a solid chunk of your life into the process because the whole thing is framed like you’re headed toward an actual result.

Then, at the very end, after all that, the curtain lifts and the business model crawls out backwards like a haunted Victorian child: if you want your result, you need to pay for a “7-day free trial.”

A free trial. That costs money.

That is such a sleazy little word game it almost makes me nostalgic for older, simpler scams, when at least a guy had the decency to sell you a fake watch face-to-face.

And the charge is $1.99, which is honestly the funniest part. Not because it’s expensive, but because it’s spiritually insulting. It’s the kind of amount designed by someone betting that your self-respect will get tangled up in the phrase “it’s only two bucks.” The issue is not the money. The issue is that you made people complete a digital obstacle course before revealing that “free” was being used in the same loose, whimsical sense as “farm fresh” or “supportive workplace.”

Even better, this doesn’t seem to be some one-off misunderstanding born from my own personal feud with a checkout screen. Other reviews describe the same general experience: long assessment, payment reveal parked at the very end, recurring subscription irritation, that special aftertaste of having been processed instead of helped. So this is less a glitch and more a design philosophy. Which is somehow worse.

The whole thing feels like it was designed by people who know just enough about health language to borrow its credibility, and just enough about conversion funnels to ruin it. It has the exact energy of someone smiling warmly while slowly pushing a clipboard toward you with a fee hidden under page seven.

And that’s what makes it so lame. Not evil. Not catastrophic. Just lame. Cheap. Small. A very low-rent little confidence trick dressed up in ergonomic language and reassuring web design. The kind of thing that mistakes friction for engagement and concealment for cleverness.

You know what competent systems do? They tell you the rules up front. They don’t make you jump through a half-hour of self-assessment calisthenics and then pop out from behind a curtain whispering, “Surprise, there’s a cover charge.” That’s not premium. That’s not innovative. That’s a toll booth wearing a stethoscope.

So congratulations to PhysioCheck for building an experience that combines the charm of a subscription trap, the transparency of wet cement, and the bedside manner of an airport kiosk. I came in expecting a useful tool and left feeling like I’d just been mugged by a wellness startup.

Would I recommend it? Only to people who enjoy being gently lied to in a sans-serif font.

13 de março de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Peter,

We have tried to contact you personally, but unfortunately have not received any response from you. As a result, we cannot resolve the problem together.

We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with). With a small contribution for the unique self-check, we offer the quality we stand for. At the start of the check, we inform our visitors about the price (above the NEXT button). So this does not 'appear' at the end of the test as you describe. Unfortunately, I cannot post a screenshot here, but I would advise you to check our website again so that you see that we indicate the price in advance. Additionally, we also have a separate pricing page. You pay for the test result, and the 7-day trial period is indeed free. The extensive assessment is necessary to make an accurate diagnosis. We are open and honest about our prices and subscriptions.

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