Blijkbaar een keer online zoiets gedaan niet gekozen voor een abonnement! Wat schetst mijn verbazing er wordt elke maand geld afgeschreven!!!! Waarvoor??? Incasso stop gezet. Niet intrappen...foei
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was charged full subscription because I didn’t cancel before the end of the trial period but company refunded me as a gesture of good will. Might be better if they remind people they are about to be c... Ver mais
Easy to follow instructions and well laid out web pages. Very detailed questionnaire and well explained diagnoses which are rated for closest fit. Useful tool to help with basis for GP visit or self h... Ver mais
A empresa respondeu
We contacted them through a contact form late in the evening and got an answer already early in the next morning, with all options listed. Very customer friendly.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.
Informações de contacto
Holanda
- physiocheck.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ver easy to cancel
Ver easy to cancel. Great videos and excercises

Resposta da Physiocheck.co.uk
Very interesting and detailed app which…
Very interesting and detailed app which may also be helpful for doctors.

Resposta da Physiocheck.co.uk
De level of detail of your assessment…
De level of detail of your assessment was impressive

Resposta da Physiocheck.co.uk
Quick response and positive outcome!
Quick response and positive outcome!

Resposta da Physiocheck.co.uk
I didn't know I signed up for automatic…
I didn't know I signed up for automatic monthly payments, I have canceled and company was gracious enough to refund.

Resposta da Physiocheck.co.uk
Very straightforward and courteous
Very straightforward and courteous

Resposta da Physiocheck.co.uk
Very poor customer service whay i…
Very poor customer service whay i pointed out on Trustpilot that the monthly subsciption was not obvious. i am not the only one to point this fault out on their reviews...
Shameful behaviour

Resposta da Physiocheck.co.uk
I don't like that in order to get your…
I don't like that in order to get your results, which are cheap to be fair, although you have to give permission for your card to be accessed and charged at anytime. This scares me. Also, was only told that there is bruising, no mention of dislocation or breaking. Would have been nice to read that and put the mind at ease. We are travelling in a foreign country and thought this would assist. I will say though, support was quick when contacted about cancelling the forced membership. All in all, it may work for you but not for us unfortunately.

Resposta da Physiocheck.co.uk
The exercises were fine
The exercises were fine, but I was too far gone and needed soft tissue work and a cortisone shot. They very courteously refunded my money when I accidently renewed.

Resposta da Physiocheck.co.uk
Something I disliked happened
Something I disliked happened, but Physiocheck reacted absolutely respectful and handled the misunderstanding very respectfully indeed.

Resposta da Physiocheck.co.uk
I requested a refund for the subscription
I requested a refund for the subscription which I didn't realise I had authorised. It was refunded in 2 hours.

Resposta da Physiocheck.co.uk
Excellent service and associated app
Excellent service and associated app. Diagnosed my injury and gave an incredible, incremental plan of rehab exercises. I managed o heal an injury I had been struggling with for over a year before finding Physiocheck.

Resposta da Physiocheck.co.uk
I hadn't read something correctly…
I hadn't read something correctly inadvertently started a subscription I didn't require, have been contacted and offered a full refund. Prior to that the information I gained was good.

Resposta da Physiocheck.co.uk
They really listened to me and I…
They really listened to me and I appreciate their assistance.

Resposta da Physiocheck.co.uk
Unauthorised payment.
As some reviewers have also said, this company takes a monthly payment after the initial £1.99 was taken. The company claims it’s in the fine print but when I went in as a new patient I can safely say this is not the case!
I did not set up an account and I did not authorise the monthly payments. NEITHER of the two emails you sent said anything about a monthly payment.
I will be disputing this with my bank and suggest that others are wary of this company.

Resposta da Physiocheck.co.uk
Overall great experience
I could not find the correct diagnosis when I went to a physical therapist where I live, after three months of going to her we still couldn't figure out the root of the problem, so the therapy was of course not successful. Using the physiocheck questionnaire I got to two diagnosis (for my ankle and for my neck/arm/shoulder) that seem to be correct simply because these exercises now really work and the intensity of the pain is greatly diminished. But that is not the only reason for 5 stars: I could not follow the program for more than a month (busy life at the end of a school year), so I asked for a reset of the exercise program and it was no problem.
I was certainly faced with more…
I was certainly faced with more questions than I would get from my doctor, and seemed to be an all round comprehensive examination.

Resposta da Physiocheck.co.uk
Insightful and clear explanations
Insightful and clear explanations

Resposta da Physiocheck.co.uk
The answer was quick and satisfactory.

Resposta da Physiocheck.co.uk
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