Picture Perfect Home Ltd Opiniões 

1109
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My second purchase from Picture Perfect Homes did not disappoint. Their products are unusual and of excellent quality. I have had many comments already on them. During both purchases I have contacted... Ver mais

Classificada 5 em 5 estrelas

I ordered Boho Rustic Geo Honeycomb king size bed. It was delivered within 2 weeks and I have to say it’s stunning a real quality substantial bed. The colours are incredible. I did call to ask eta and... Ver mais

Classificada 5 em 5 estrelas

I ordered an industrial style shelving unit from Picture Perfect Home and it arrived very quickly and well packaged. It is exactly as described, is of great quality and I would certainly use this comp... Ver mais

Classificada 1 em 5 estrelas

Daughter purchased Boho Rustic Solid White Washed Mango Wood Carved 4 Drawer Chest Of Drawers. All info on this states that it is solid mango wood. IT IS NOT. The bottons of the drawers are not sol... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Welcome to Picture Perfect Home. Founded in 2011 from small beginnings we now have a large warehouse near Market Drayton, Shropshire packed with an amazing array of furniture and gifts for the home. We stock an ever growing range of contemporary and vintage style home furnishings and accessories. Customer service is paramount. We check and pack your order with great care and much consideration is given to ensuring everything is packed in a way to minimise the occurrence of damage. I love buying! I am always searching for interesting and different things to bring to my customers so please add us to your favourites, follow us on Facebook or browse our website to keep up to date with our latest offers and arrivals.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1109)

29 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

AVOID AT ALL COST

Bought a wall clock for £90 and never recieved it. Tried to get my money back and the company aren't accepting any responsibility whatsoever. Now they've stopped responding to my emails, absolutely disgusting service and very upsetting. AVOID AT ALL COST.

27 de outubro de 2024
Opinião espontânea
logótipo da Picture Perfect Home Ltd

Resposta da Picture Perfect Home Ltd

We are genuinely sorry that you feel this way and assure you that all correspondence has been answered. There was an image of a person accepting the parcel at your address and we strongly believe that your purchase was correctly delivered. This was purchased via a third party website and they agreed that the parcel had been delivered and upheld our defence against your claim.

Classificada 2 em 5 estrelas

Expensive stool broke after 8 months

I bought a bar stool for £140 in March 2024. To start with the seat padding is scant to say the least and thicker at the front than the middle. Lately it had been leaning, and within days it became worse, I flipped it upside down and the extremely poor soldering has cracked on one side. I now have no other option than to buy a new one.

29 de novembro de 2024
Opinião espontânea
logótipo da Picture Perfect Home Ltd

Resposta da Picture Perfect Home Ltd

Hello,

I am sorry to hear this. If you would like to contact us with your order number we can look into this for you.

Please email queries@pictureperfecthome.co.uk

Kind regards,

Picture Perfect Home

Classificada 5 em 5 estrelas

I ordered 4 x chairs and they arrived…

I ordered 4 x chairs and they arrived in perfect condition. That perfect, I ordered two more. The delivery was within two days and the website ordering experience was simple and efficient.
Great service from the Team. Thank you!

18 de setembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Great experience from start to finish

I ordered a diamond crush console table from PP.

Their customer service was wonderful as I had a query regarding delivery and they responded very quickly.

Once dispatched their delivery company sent a text and email to confirm the date and a time slot.

The driver rang me this morning to say he will be with me in approx 20mins. You can also track the delivery online.

It has just been delivered and the console table looks gorgeous.

I knocked a star off as unfortunately there is a slight mark at the front which is a shame as they packaged it very well.

I can’t even turn the table round so the mark is on the back as it’s a different design.

I haven’t complained to PP as I guess there isn’t much they can do. Just a shame as you pay all that money so you expect it to be pristine when received.

2 de setembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Slight damage customer service lacking

Loved the look and was a lovely unit. There was slight damage on a door edge that I reported and only advice was to wipe it which did nothing. For an £800 unit I don't think this is acceptable. I would not order from this company again on thus basis.

14 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Wayfair is the way forward

Wayfair is the way forward. Avoid this company. Purchased a coffee table not even two months ago and the gold comes off with the touch of a finger. I emailed the company and I was told it’s because of harsh chemicals. BS….i had a look at other reviews and they have used the same tactics on other customers. I cannot believe the level of disservice. Truly shocked. Avoid at all cost!

19 de agosto de 2024
Opinião espontânea
logótipo da Picture Perfect Home Ltd

Resposta da Picture Perfect Home Ltd

Good afternoon Stefan,

I am sorry you aren't happy with the outcome to the issue you had raised. As we explained to you when you got in contact with us directly. To get the shiny gold finish to the metal, it is plated/dipped onto the metal base in a very thin layer. It is therefore imperative that this type of metal furniture is not rubbed excessively, wet cleaning products are used and if spillages occur they are dried away immediately.

We do have on all our listings for furniture such as this,

"Product Care – Do not clean gold metal parts with any liquid cleaning materials. Use dry, non-abrasive cloth. Do not clean or rub excessively. Dry any spills from the glass surface immediately – FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN FADING OF THE GOLD PLATING"

Product care information is also provided in each box along with the instructions. All furniture of this style is manufactured in this way, so it is not unique to us.

Based on the images sent to us by yourself it was very clear either a drink was accidently spilled or it has been cleaned with a spray or liquid, during the 2 month period since the item was delivered.

I am afraid we cannot take any responsibility for the accidental damage that has occurred.

Kind regards,

Picture Perfect Home

Classificada 5 em 5 estrelas

Love my console table

Love my console table. I'm always a bit weary ordering things online with a shop I've never heard of but picture perfect was very good with communication and tracking and my table was here very fast and I absolutely love it.

10 de maio de 2024
Classificada 5 em 5 estrelas

Nice Find

Found this company on line.
Perfect item for the situation and when delivered, the chair was even better than anticipated.
Thank you team. Nice doing business with you.

28 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful

This company impressed me as they had great customer service support and were very helpful.

26 de abril de 2024

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