Perch & Parrow Opiniões 1257

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The furniture are as advertised. Bought the Menorca sideboard to put our tv on in the living room. Fantastic piece of solid wood furniture. The door needed a bit of adjustment with a screw driver but... Ver mais

Classificada 4 em 5 estrelas

Ordered two throws from Perch and Parrow.Delivery was reasonable but no email acknowledgement of purchase or delivery notification .The Lula Jacquard stripe throw is lovely and I am very happy with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely love our chairs - great quality and price and perfect for our dining area. Comms were straightforward and delivery as expected. Would recommend.

Classificada 5 em 5 estrelas

Second purchase from Perch & Parrow. First class delivery service. Package well and delivered promptly. Highly recommend.

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Shop a range of stylish made to order sofas, beds and more. Alongside an extensive range of furniture, lighting, soft furnishings and accessories.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Perfect genuine oak furniture for living room

The furniture are as advertised. Bought the Menorca sideboard to put our tv on in the living room. Fantastic piece of solid wood furniture. The door needed a bit of adjustment with a screw driver but should be easy for any guy to do. Delivery team was also fantastic. 10/10 will order from this company again if we need another piece and will recommend to friends.

9 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Disappointing “mohair” style throw,but excellent after sales service

Ordered two throws from Perch and Parrow.Delivery was reasonable but no email acknowledgement of purchase or delivery notification .The Lula Jacquard stripe throw is lovely and I am very happy with it but I would advise against buying the Idle Herringbone throw.
It has worn really badly in a just couple of weeks with hardly any use .I reported this to Perch and Parrow and their follow up customer service has been exemplary

20 de março de 2026
Opinião espontânea
logótipo da Perch & Parrow

Resposta da Perch & Parrow

Hi Lucy, So sorry to hear that the Idle herringbone throw was not as expected. If you could kindly email me: customerservice@perchandparrow.com, we can look into this for you.
Apologies for the issues raised.

Classificada 5 em 5 estrelas

Lovely mirror

Lovely mirror. Less expensive than other sights and discount for Easter too.
Quick delivery. Well packaged.

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely first class

Absolutely first class
The footstool was available elsewhere but at an inflated price with ‘sale’ or discount’ reductions - still more expensive though. P&P were out of stock but replied promptly to my message with a phone call to tell me when they would have it back in. When I ordered it was quick and easy to use the website, it was then delivered on the second working day (they said within 7 working days). Delivered assembled, well packed & via DPD who are my first choice of courier. Just all round great service.

31 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Bought two table runners

Bought two table runners - very pleased with quality of products and prices which were very reasonable. Despatched quickly with DPD. I have shopped with them before and would do so again.

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful lampshades

Excellent service - ordered and delivered in super quick time (confident delivery with dhl). Beautiful lampshades exactly as description and colour - and very well priced. Look twice as expensive as they were - well done team!

23 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Mirror arrived broken

Mirror arrived broken, emailed 4 times, called several times with no response

15 de março de 2026
Opinião espontânea
logótipo da Perch & Parrow

Resposta da Perch & Parrow

Hi Annabel, apologies for the lack of correspondence, can I kindly ask you to supply your order number and I will look into this for you. Kind regards

Classificada 5 em 5 estrelas

Fantastic experience - particularly customer service

Fantastic experience, parents bought me a lamp, and I had a few issues with the lampshade itself (not the company's fault) and they were understanding, friendly and quick to resolve it, replacing it a couple of times to get it right. Highly recommend

12 de março de 2026
Opinião espontânea
logótipo da Perch & Parrow

Resposta da Perch & Parrow

Thank you, so glad we were able to sort this for you.

Classificada 1 em 5 estrelas

Terrible Customer Service

Bought a table. Arrived with broken foot. Emailed x3 times to customerservice @ perchandparrow.com - absolutely no response.

6 de março de 2026
Opinião espontânea
logótipo da Perch & Parrow

Resposta da Perch & Parrow

Hi Mark, please accept our apologies, I have emailed you directly. Kind regards

Classificada 5 em 5 estrelas

The two accent chairs that I ordered…

The two accent chairs that I ordered came on the expected day and within the two hour delivery slot and I was kept up to date by the delivery firm men who were smart friendly and efficient.
My chairs were perfect in every way. Very well made and just as described online I am so very pleased with them.

10 de fevereiro de 2026
Opinião espontânea

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