Pillows.com Opiniões 

144
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The order was quick and tracking was on point. Pillows are just as they were at Hyatt Place. Having the soft and firm pillow in 1 order was a great option as I didnt know which one I slept on on vac... Ver mais

Classificada 2 em 5 estrelas

I placed an order for a large pillow. The pillow I received wasn’t as big as the large pillow I received 5 years ago at a different address. Did they shrink?

Classificada 5 em 5 estrelas

We have had the wonderful opportunity to work with Dana twice during the past six months. Her knowledge, product information and suggestions have been great on both pillows ordered. She is truly an... Ver mais

Classificada 5 em 5 estrelas

Unbelievably helpful. Ordered two king pillows, minor mix-up by me and received back sleeper pillows, not the side sleeper as I thought ordered. Wrote and inquired, given specific instruction... Ver mais

Informações sobre a empresa

  1. Loja de roupas de cama
  2. também em
  3. Loja de artigos domésticos

Informação fornecida por diversas fontes externas

Hotel Pillows at Pillows.com. Your source for hotel bedding, goose down pillows, feather pillows and hotel pillow collections.Sleep on our luxurious Pacific Coast Feather Company down pillows and find out why high quality down pillows will give you the...


Informações de contacto

  • South Valentia Street 2200, 80231, Denver, Estados Unidos da América

  • pillows.com

4,2

Bom

TrustScore: 4 em 5

144 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 71% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(144)

40 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Scam alert

Bought on 26 October 2024. Was informed it was processed on 28 October. Since then nothing. Emailed the company on 16 November and was told they would investigate. No feedback. The tracker from the courier says the package was delivered in 2022!!! This is a scam. Stay away !!

26 de outubro de 2024
Opinião espontânea
logótipo da Pillows.com

Resposta da Pillows.com

Hi Leon,

Thank you for your review. After thoroughly checking our records, we can confirm that no order was placed with Pillows.com using your name or email address. Additionally, the order number you provided does not match any orders in our system. We have also reviewed our customer service emails and found no correspondence from you.

It appears this review was mistakenly submitted for Pillows.com. We kindly request that you remove or update the review to reflect the correct business.

If you have any questions or concerns, feel free to reach out to us at sleepbetter@pillows.com

Thank you for your prompt attention to this matter.

Best regards,

Classificada 5 em 5 estrelas

I have long been looking for a pillow I…

I have long been looking for a pillow I love and I found one. I did a random Google search and came upon Pillows.com. I found the site to be very user friendly, very clear on what your options were, and easily filtered.
I had no issues purchasing or receiving my pillows. I like a nice firm pillow. I don’t want a rock but I don’t want a pillow you sink straight down in. I feel like memory foam is everywhere and it does nothing for me as it is a sinker.
This pillow provides great support. I do not have to mess around with it, fluffing it or adjusting it at night. I get comfortable when I first lay down and I am good to go for the night. I don’t think I could be happier. At first I was worried it would be too much but I think it was just a small adjustment from my flatter pillow that I was trying to replace.

11 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

No confirmation

The only issue i have is that afther I purchased on your web site I never got a email confirmation. My pillows were delivered the following week.

9 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I wanted a return never got a return…

I wanted a return never got a return label or anything after I reach out what the hell you are not good as claim I spent 70 for a single pillow who does that me I want the best but this isn't the best I just want my money back but I will never get it I'm upset but I will never use again. Or recommend.

13 de maio de 2024
Opinião espontânea
logótipo da Pillows.com

Resposta da Pillows.com

Hi Ana!

Your email request Ticket #99540 was replied back to on 6/5/24. You can download your return label here - https://pillows.com/apps/redo/returns-portal#/login

If you need anymore help, please email sleepbetter@pillows.com.

Best,
Pillows.com

Classificada 2 em 5 estrelas

Dream Surrender Firm is NOT equivalent to Dream Surrender Two

I ordered the Dream Surrender Firm because the website claimed that it was the exact replacement for the Dream Surrender Two pillow but it wasn’t even close. The Dream Surrender Two was a cluster pillow which I fell in love with while at Embassy Suites. The one I received was one solid piece of polyester. Definitely disappointed .

23 de março de 2024
Opinião espontânea
logótipo da Pillows.com

Resposta da Pillows.com

We sincerely appreciate you taking the time to provide feedback on the Dream Surrender Firm pillow.The Dream Surrender Firm is the new version of the Dream Surrender Two. Once your new pillow is broken in you will notice it does feel similar to the one you used in the hotel.

It's important to note that our Dream Surrender pillows are not comprised of a single piece of polyester; rather, they are filled with silky, airy clusters of polyester.

Should you require any assistance with processing a return or exchange, our dedicated team at Sleepbetter@pillows.com is here to help. Simply reach out to us, and we'll ensure a seamless resolution to your inquiry, including free shipping for your convenience.

Thank you once again for choosing Pillows.com. We remain committed to providing you with exceptional products and service to enhance your sleep experience.

Best regards,
Pillows.com

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