Pinoy Tourism Opiniões 

243
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I just want to thank Venuz De Guzman of Pinoy Tourism for her smooth assistance in my exit from Oman until I returned to Dubai, also thank you for the fast processing of my visa. I highly recommend h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dear Pinoy Tourism Team, Thank you so much for the unforgettable tour in Japan! Every part of the trip was well-organized, enjoyable, and truly memorable. From the breathtaking sights to the sm... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would like to thank Miss Venus for the wonderful assistance. It was my first time to avail the B2B exit and the experience was smooth. Thank you very much again

Classificada 1 em 5 estrelas

Pinoy tourism ibalik nyo na ang REFUND namin mag 2 months na pra n kayo scammer Nyan... Grabe pakiusap sanyo ng mga customer nyo.. Hindi maganda agency toh kung my 0 star lang yun dapat kayo....wag na... Ver mais

Informações sobre a empresa

  1. Agência de viagens
  2. Agregador de viagens

Escrito pela empresa

Pinoy Tourism LTD is a travel and tourism agency located in London, UK - headquartered in UAE. We specialize in providing the optimum solutions to all your travel needs, whatever they may be. Whether you wish to go on a vacation anywhere in the world, apply for a visa to enter any country, or just need a ride, we can definitely help. Our main objective is providing you with impeccable service and memorable experiences during all your travels. Your safety is our main concern, and your satisfactions is our utmost priority. Furthermore, we promise to provide you with the best package with compliance to your specific preferences and in accordance to your budget. Our staff consists of friendly, experienced and professional travel experts, who are utterly committed to your service. Our team is always available to advise and guide you through your travels; they will take care of all the planning and booking for you, leaving you completely free to just enjoy and relax.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

243 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 42% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(243)

60 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My flight was smooth,and fast process my papers..

Ms venus she is very fast process my papers Smooth and she provide all the info needs....my flight was smooth.. .and thank you very much ms venus for assist me for all papers to aprove my visa ❤️😘💜keep up to good work..God bless you 🙏

17 de abril de 2026
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Hi Ma'am Arlene, we would like to thank you, for giving us a wonderful opportunity to serve you. It is our desire to keep you satisfied with our services and products. You are our inspiration for doing our very best. :) Thanks Again! ♥♥♥

Classificada 5 em 5 estrelas

Thank you Pamela

Thank you Pamela, for the smooth booking experience.

19 de janeiro de 2026
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thank you for sharing with us your experience, we are happy to know that you are satisfied with our service. Come soon! Sir Emmanuel

Classificada 5 em 5 estrelas

Huge Thank you Ms.

Huge Thank you Ms.
Cyrin for your hands on assistance throughout the entire process,your time and effort in every details mean a lot.1st and 2nd process approved
Great job,and keep up the excellent work.

20 de fevereiro de 2026
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thanks so much for your positive feedback and good vibes. We're happy that you're happy with our service, and we're looking forward to your next visit. Hurry back! :)

Classificada 5 em 5 estrelas

With all my Heartfelt wishes on my tour❣️…

With all my Heartfelt wishes on my birthday thats was totally a blast year on feb 2026 i was celebrating at Goergia gudauri 🇬🇪🇬🇪❣️🎂🎉 with my Gorgeous mam hazel ,your really an Angel of mylife youve given me a very muxh fantastic overwhelmed tour package that forever i am grateful for you maam hazel n team pinoy tourism best of my best huge event of mylife that i could not imagine celebrate my ❄❄ 🎂 Birthdayn i salute you m hazel loveyuu with all my heartbeat ❣️

13 de fevereiro de 2026
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We Look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Grateful that my family especially my…

Grateful that my family especially my kids experienced snowfall in Armenia, thanks to Ms Cyrin and Pinoy tourism for making this unforgettable experience, everything was smooth and organized.

15 de fevereiro de 2026
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Classificada 5 em 5 estrelas

I would like to extend my sincere…

I would like to extend my sincere appreciation to Pinoy Tourism, especially to Ms. Cyrin, for assisting us throughout our trip to Armenia and Georgia. We are truly grateful for the excellent coordination and support provided before and during our travel.

Choosing Pinoy Tourism was definitely the right decision. The package offered great value for money from affordable airfare and comfortable hotel accommodations to the well organized tours with knowledgeable and friendly tour guides in each country. Everything was arranged smoothly, which made our trip stress-free and enjoyable.

As first-time travelers, we truly appreciated the seamless service, particularly the airport-to-hotel and hotel-to-airport transfers. The team ensured that we felt guided and supported every step of the way, which gave us confidence and peace of mind during our journey.

The hotels selected were comfortable and well-located, and the destinations we visited were all beautiful and memorable. Every place we explored added to the wonderful experience of this trip. It was truly an unforgettable and enriching journey for us.

We are already looking forward to planning our next trip and are excited to receive the same level of excellent assistance and guidance from the same travel agency. Highly recommended!

9 de fevereiro de 2026
Opinião espontânea
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Resposta da Pinoy Tourism

Wow, Thank you for this wonderful review. It was a pleasure serving you, we really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! :)

Classificada 4 em 5 estrelas

Shout out to Ms. Venus

Shout out to Ms. Venus for answering all my questions clearly and patiently. She was a great help throughout the entire booking process, addressing all my concerns and guiding me with ease. Her assistance made everything smooth and stress-free. Truly professional, reliable, and highly commendable!

13 de fevereiro de 2026
Opinião espontânea
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Resposta da Pinoy Tourism

Thank you for the kind words, We’re so happy that your transactions, went so smoothly. Would you mind sharing our service with your friends? We would love to assist them. Thanks Again!

Classificada 5 em 5 estrelas

Super enjoyed our Cebu trip thanks to…

Super enjoyed our Cebu trip thanks to Ms. Shenny! Everything was well-organized and stress-free. Very responsive and attentive siya. Will surely book again!👍

20 de dezembro de 2025
Opinião espontânea
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Resposta da Pinoy Tourism

Thank you and we are truly grateful to you for choosing us as your service provider and giving us the opportunity to grow. None of our achievements would have been possible without you and your unwavering support. ♥♥♥

Classificada 5 em 5 estrelas

I would like to commend Ms Cyrin for…

I would like to commend Ms Cyrin for her outstanding client service on my last trip here in Dubai , Even if its almost past in the evening she kept and ensuring me that I will be able to take my flight by the said time. I want to thank her for that and also for doing a great client service.

8 de janeiro de 2026
Opinião espontânea
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Resposta da Pinoy Tourism

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We Look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Excellent

Excellent, efficient and trustworthy agency, good staff and good communication...very intelligent. You won't have to worry about anything.Especially Miss Kaykay.

6 de dezembro de 2025
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thanks so much for your positive feedback and good vibes. We're happy that you're happy with our service, and we're looking forward to your next visit. Hurry back! :)

Classificada 5 em 5 estrelas

Thanks to Ms Mitz for helping me…

Thanks to Ms Mitz for helping me bringing my mother. We are now happy family <3

3 de janeiro de 2026
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thank you for sharing your experience, we are glad you’re happy with our service. We can't wait to assist you again! :)

Classificada 5 em 5 estrelas

Good Customer Service

Many thanks to Ms. Mitz for her kind and professional assistance. I am happy with the service provided. It was efficient and well organized.

14 de dezembro de 2025
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thank you for sharing your experience, we are glad you’re happy with our service. We can't wait to assist you again! :)

Classificada 5 em 5 estrelas

Kuddos to Ms Mitz

Kuddos to Ms Mitz, she's very helpful to my inquiry. Thanks to her my boyfriend is here in the UAE.

3 de janeiro de 2026
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thanks so much for your positive feedback and good vibes. We're happy that you're happy with our service, and we're looking forward to your next visit. Hurry back! :)

Classificada 1 em 5 estrelas

VERY DISAPPOINTING EXPERIENCE

VERY DISAPPOINTING EXPERIENCE

I am extremely disappointed with this travel agency’s service. It has been more than 14 days already, and my security deposit refund is still NOT reflected in my account. There has been no clear explanation, no update, and no sense of urgency from their side.

Their so-called “agents” are impossible to contact. Calls are ignored, messages are left unanswered, and following up is a nightmare. Once they have your money, they stop responding. This is not just poor service — it feels like deliberate neglect.

Keeping a client’s money without updates or resolution is unacceptable and raises serious red flags. If you don’t want to chase your own money or deal with endless stress, DO NOT TRUST THIS AGENCY. I deeply regret booking with them and will never recommend this agency to anyone. Youre causing so much inconvenience!

26 de dezembro de 2025
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thank you for reaching out. We are sorry to hear that your experience with us has not met your expectations. We will relay this message to the appropriate department. In response to your concern, kindly send an email to inquiries@pinoytourism.com with the attachment of the invoice copy of the transactions & mention your Pinoy tourism sales agent name for further investigation and processing. Thank you

Classificada 5 em 5 estrelas

Thank you

Thank you, Ms. Earl for being professional, helpful and responsive.

12 de dezembro de 2025
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thank you for trusting our service, we are looking forward to your next travel with us! Please do come and visit us soon!

Classificada 5 em 5 estrelas

They help me a lot.

They help me a lot.. Sobrang bait ng agent ko ms. earl.. Hndi nya ako pinabyaan at ang bilis ng process po

15 de novembro de 2025
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thank you for sharing your experience, we are glad you’re happy with our service. We can't wait to assist you again! :)

Classificada 1 em 5 estrelas

Unsubmitted Visa Application

-Payment for Visa Application done 11Dec including requirements for my mom and sister’s family (4 people) and submitted 12Dec by the agent. Flight ticket is 23Dec.
-waited for from then on and doing frequent follow up till 19Dec.
-20Dec, agent said still on process as immigration is limiting approval for 30days visa application
-21Dec, i asked for application number so i can directly go and check with immigration next day, Monday. Agent could not give saying it needs to be requested from their visa department. But she promised to update me on the visa status next morning which didn’t happen.
-22Dec morning i went to their office to get the visa application number as immigration can only help me if i have that detail. I waited for more than 1hr as agent arrives only 1pm. I insisted only for the application number so i can fo back to immigration. I also wanter to know exact date the application was submitted. Iwas assured it was submitted same day. Another agent explained the immigration’s announcement limiting approval for 30days visa. That this is not in their control. When the agent arrived, i reiterated same request which i have mentioned since a day before.
My sister and I decided to check other travel agents and found there is no such announcement from immigration. I requested to withdraw and cancel the application so no duplication be done when new travel agent reapplies.
This is when i learned the shocking truth, that my application all the while was put on queue and there is nothing to follow up at all. Thats the reason there is no application number to give. And they just wanted me to wait for the visa to get active on the system.
They even proposed that i apply for 60days instead costing 850each so i get same day approval.
This is a big lesson for trusting this company with very important requirements.
I’m writing this as many others are also waiting like me as mentioned by the agent. The lie that this is not in their control. They could have been truthful as there are other options available other than rebooking tickets that costed me more than 800usd for 4 people. So beware. Yes agents are kind and respectful but it should be accompanied by truthfulness and honest dealings which they withheld from me.

22 de dezembro de 2025
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thank you for reaching out. We are sorry to hear that your experience with us has not met your expectations. We will relay this message to the appropriate department. In response to your concern, kindly send an email to inquiries@pinoytourism.com with the attachment of the invoice copy of the transactions & mention Pinoy tourism sales agent name for further investigation and processing. Thank you

Classificada 5 em 5 estrelas

With miss maricis

With miss maricis, my flight was smooth, she provide all the info that needs in the country of destination.thankyou so much

15 de dezembro de 2025
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thank you for trusting our service, we are looking forward to your next travel with us! Please do come and visit us soon!

Classificada 4 em 5 estrelas

Thank you Ms.Maricris for your…

Thank you Ms.Maricris for your assistance, your very kind and always respond immediately.

22 de dezembro de 2025
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

Thank you for sharing your experience, we are glad you’re happy with our service. We can't wait to assist you again! :)

Classificada 5 em 5 estrelas

Thank u ms. Hazel. U are very kind and easy to communicate. Keep up the goodwork👍👍👍

Thank u ms. Hazel for a smooth transaction. U are very kind and easy to communicate. Keep up the goodwork👍👍👍

17 de dezembro de 2025
Opinião espontânea
logótipo da Pinoy Tourism

Resposta da Pinoy Tourism

We would like to thank you, for giving us a wonderful opportunity to serve you. It is our desire to keep you satisfied with our services and products. You are our inspiration for doing our very best. :)

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