Platinumlist Tickets Opiniões 

Very helpful support team, had an amazing experience!

Quick, easy, hassle free.

I can easily buy two tickets for Shakira concert in Doha.

Great , easy to purchase, kids enjoyed a lot, staff was very friendly from the main door and to all main attractions

I had very nice well organized

Booked T4 Fanzone tickets for World Cup 2026.
WhatsApp support team was super helpful and fast 👏
Just 2 suggestions: please update the app/website to make it easier to use, and add an option to choose seats + get the ticket and QR code in one go.
Overall good experience.

It was the first time. So it was okay

I was worried at first, because after booking the tickets, the timing was 11 am, I was worried since I just spent 500 dirhams and it was 1 pm, thank fully Habiba, from their customer support helped me, with quick and valuable responses I was so thankful for her solving my problem in no time.

Very poor experience with Platinumlist.

I booked tickets through platinumlist.net for a World Cup screening in Dubai. The match was advertised to start at 04:00 local time, but after I had already purchased the tickets, it was postponed by at least an hour due to severe weather.

The issue was not just the one-hour delay. There was no certainty at that point that the match would not be delayed further or cancelled altogether. Given the very late timing and the uncertainty, I could no longer attend.

I contacted Platinumlist immediately and made it clear that I needed an answer before the event so I could plan accordingly. I waited a long time, was told it would be escalated, and then only received a reply the next day saying there would be no refund. They did not properly address the fact that the event timing had materially changed after purchase.

I understand no-refund policies for a normal change of mind, but this was different. The event did not go ahead at the advertised time, and there was ongoing uncertainty due to severe weather.

The setup also felt poor value, with customers made to pay extra and only able to redeem part of it on food/drinks. There was also no reserved seating.

Overall, Platinumlist did not come across as professional at all. I expect better standards from a ticketing platform operating in Dubai. Based on this experience, I would avoid using them again.

Easy, smooth process

شكرا حبيبة على مساعدتك لي اليوم
Thanks Habeba for supporting me today

Its replied very quick
Good service

It was really easy to find the event i wanted and a quick booking process!!

Very convenient to find tickets and make the payment. I also enjoy the WhatsApp and email notifications

Ohh first of all we would like to thank you people for an amazing job ,we have literally enjoyed the place everything was really great 👍 According to how we felt after visiting the place ;we will recommend other people friends, family to come and visit also . The place was nice and you all know how to welcome people and take care of them very well . we love it alot . Regardless thank you🙏

Perfect customer service and the support team very helpful

Customer service team doing excellent job.

Habiba handled my case with very warm and guided me to handle the situation

Collected necessary information and did the needful

Appreciate their knowledge, patience and guidance

Customer service person named Habiba was so helpful in upgrading my tickets... Thank you so much..

This was the best customer experience i ever had, nice calm sweet and so helpful.

Professional services