PlumbinBits, are hands down one of the best online services I've used in 2025. Great value, fine customer service and top quality products. I made an error when initially ordering a part, no issue. I... Ver mais
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Leia as opiniões dos outros
I bought a Heritage soft close wc hinge which unfortunately developed a fault. After sending a video of the fault, PlumbinBits immediately contacted Heritage who agreed to send a replacement. Unfort... Ver mais
I rarely leave feedback on here but feel compelled to shout about the quality service offered by Plumbinbits. We’ve a toilet that’s been causing us havoc for ages. Tried everywhere to source th... Ver mais
Fantastic customer care and service. Ordered a toilet lid which had 1 broken part, and needed it fitting ahead of a house gathering. I was able to submit the photo online while on the phone... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
PlumbinBits is a market leader and specialist distributor of Toilet Spares and Plumbing and Heating supplies. Our aim is to bring you the best range of products at the best possible prices online. We are constantly updating our stock and adding new products regularly. We have an expert sales team with many year's experience in the industry so if there is something you require that you cannot find, do not hesitate to get in touch. We may be able to obtain the product in question, recommend you an alternative, or give you some handy advice
Informações de contacto
2 Murrayfield Road, LE3 1UW, Leicester, Reino Unido
- 01162327695
- sales@plumbinbits.co.uk
- plumbinbits.co.uk
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Toilet seat
Total
Celmac Adult A Crescent Gap Front Single Flap Toilet Seat Steel Hinges Black SCR53BL × 1
Faulty hinge broken
Told in email I am sorry, the seat are very sturdy but will not withstand impact damage if something is dropped on them, I will send this to celmac with the images
Not sure how they have come up with this I'm baffled instead of dealing with the broken seat. Not good
Quick Refund
I ordered a small part which was faulty and I had to ask for a refund straight away. I was impressed by how quickly they responded and processed the refund. Great service!
Ordered shower fixings on Wednesday…
Ordered shower fixings on Wednesday morning, arrived Thursday morning using Royal Mail.
Will use again.
Exemplary Customer Service
Exemplary Customer Service
A Heritage toilet seat that I bought from them had to be returned because it wouldn't fit the pan. This was despite Heritage assuring me it would. I now have a full refund and all was dealt with very efficiently.
It is when things go wrong (even though it wasn't Plumbinbits fault) that you measure how good customer service is.
Amazing service
I ordered a replacement toilet seat late afternoon on 20 December. The package arrived 10am on 22 December. Fitted in 15 mins and I now have a functioning toilet in time for Christmas. Thank you.
Amazing service!
Delivery mishap says it was delivered according to the delivery company, but not arrived. Talked to PlumbingBits, they sent out a copy of original items ordered which was a big order of toilet doghnuts came a couple days later no problem thanks so much even though we know it was100% a courrier issue. Very much apprectiated,
Joe
Excellent range of products and stock levels with prompt dispatch.
Products supplied were as ordered and dispatched quickly. The prices are reasonable and the spares range and stock levels are excellent. Have just placed my third order refurbishing yet another toilet! Highly recommend PlumbinBits.
Good service - will use again.
Easy ordering (website). Good pricing. Order confirmation rec'd. Shipping confirmation rec'd. Order delivered exactly on time (DPD).
PERFECT PERFECT PERFECT
Ordered a plumbing item on Ebay 14 Days later still not received and now gone missing. Ordered Honeywell Y Plan at Puminbits on Wed delivered Fri by DPD Text from DPD with day delivery and 1 hour time slot. Excellent service Excellent price and excellent delivery
Replaced faulty goods
I bought a Heritage soft close wc hinge which unfortunately developed a fault. After sending a video of the fault, PlumbinBits immediately contacted Heritage who agreed to send a replacement. Unfortunately this took some weeks to arrive and, after a few chases (hence 4 and not 5 stars) with Heritage still having not sent a new part to PlumbinBits, they agreed to send a new replacement rather than wait any longer. Overall a good service, marred slightly by the time delay.
Replacement WC cistern syphon
ordered a new replacement syphon for a cistern, arrived on time and worked.
PlumbinBits - super reliable
PlumbinBits once again proved to be very reliable - sending the right product, at the right price and sending it quickly! I'll be back!
My cistern arrived swiftly
My cistern arrived swiftly, was installed by plumber and works as expected.
delivery too long
ordered this part on the 7th of Sep. received it on the 13th. Partly my fault because I used 3-5 working day delivery Royal Mail and Royal Mail went on strike on the 8th. It took too long I had to buy alternative parts to do the job. If you add the weekend in on delivery time it could take 7 days. In fairness they did offer a refund on a return but because of the low cost It just wasn't worth it

Resposta da PlumbinBits
Quick delivery, no problems
Very efficient in purchase posting…
Very efficient in purchase posting strike didn't help but pleased with your part
Part arrived promptly and in good…
Partarrive promptly and in good condition and at a fair price.
Always great!
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