pollogie.store Opiniões 

361
•
TrustScore: 2.5 em 5

2,3

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This company is a scam. My husband ordered a jacket 6 weeks ago and nothing. Emails, instagram messages - no response. Luckily he used his Amex. Notice the dates of the positive reviews and negativ... Ver mais

Classificada 4 em 5 estrelas

Response was fast and direct. The only thing I would do extra, since the issue apply to my original question and problem. If I purchased a products from your website and get a credit charge (x amount... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Have ordered a few things, generally satisfied, but it’s worth noting that their return policy requires you to pay for returns and then notify them when that return is received by a 3rd party receiver... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

THE POLLOGIE BUSINESS MODEL: 1. Take your money 2. Delay your order indefinitely 3. Promise you a 10% refund for your wait (refund never appears) 4. Send you a knock-off product from a Chinese f... Ver mais

Informações sobre a empresa


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

361 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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2,3

Todas as opiniões

(361)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great stuff and super accessible

Great stuff and super accessible, in-depth sizing clarity and suggestions, a great company and one I am excited to order from again!

10 de agosto de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

Classificada 5 em 5 estrelas

No measurement chart available for size quoted in number

Clear instruction however when sizes are in number as in 29, 30, etc..there is not chart to explain size 29 measurement. Whereas, s, l,m,etc, there is a chart outlining the measurement.

8 de agosto de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

Classificada 1 em 5 estrelas

I was charged more at check out and…

I was charged more at check out and couldn’t put in the code for discount.

7 de agosto de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi there,
Thank you for your review!
We are really sorry to hear about your negative experience.
As we do care about our customers, we would like to make your experience better.
In the next business days, you will be contacted via email.

Classificada 1 em 5 estrelas

Shocking customer service

Shocking customer service. I need to return quite a few items. I reached out to the customer service team and was finally told where to send it back to. This was an address in the Slovak Republic. The cost of the return was for me to pay. I wanted to make sure it was tracked all the way. The packaged weighed 3kg and I sent it by courier to make sure it would arrive at a cost almost equal to the order. This was on 27 January 2021. The package was returned to me on 18 March 2021. Obviously I was super unhappy. I have contacted Pollogie several times since then we zero response. It is now August and still not a word. This is the worst retailer I have ever had to deal with. An absolute disgrace. Don't buy from them.

7 de agosto de 2021
Opinião espontânea
logótipo da pollogie.store

Resposta da pollogie.store

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Classificada 2 em 5 estrelas

Nothing wrong with the initial order…

Nothing wrong with the initial order for my son's jacket. It just didn't fit and we followed the directions provided by pollogie to send it back for a different size in Feb. It has been beyond very slow getting responses back to multiple outreaches from me to try and complete our exchange. Weeks and months passed by without a resolution.... Seems to be a good company with good products and styles, but the customer experience was very poor at a time where consumers need to be first and listened to. This could be related to the current challenges the pandemic has imposed on all of us, impacting staff, the supply chain... but non-the-less this was something that boiled down to lack of communication and response. I hope this constructive feedback will help improve your business.

5 de agosto de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Classificada 5 em 5 estrelas

Happy with quality of the material and…

Happy with quality of the material and true size .

5 de agosto de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

Classificada 5 em 5 estrelas
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

Classificada 5 em 5 estrelas

I love it

I love it, shipping takes a while but the clothes are great

30 de julho de 2021
Opinião espontânea
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

Classificada 5 em 5 estrelas

Great clothes easy website to navigate…

Great clothes easy website to navigate top security
I’ll be back

28 de julho de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

Classificada 4 em 5 estrelas

All OK

Great fit, good quality

26 de julho de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

Classificada 5 em 5 estrelas

Great product and service

I found both the online shopping experience and the actual product to be fantastic. Delivered on time as well.

26 de julho de 2021
Opinião espontânea
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

Classificada 5 em 5 estrelas

I just appreciate everything from…

I just appreciate everything from pollogie. They fit perfectly.

24 de julho de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

Classificada 5 em 5 estrelas

Did Great

Did Great ! Thanks 🙏 Love your store ! You and your staff have Great Day !👋😎

20 de julho de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

Classificada 1 em 5 estrelas

Placed an order on 25 May, NOT received goods

I placed an order on 25 May, and received shipment notice on 28 May...
Today (20 July, close to 2months after order), still NOT received my order! The tracking website indicates a "flight arrival on 17 June" (no idea where?), but still not received anything! Their customer team keeps on "reassuring" me, indicating "delivery can take between 2-8weeks", and refusing to reimburse me!
Their website is VERY MISLEADING, as it doesn't provide shipment information during order. I would have NEVER ordered otherwise.

Just be considerate when ordering with them!

20 de julho de 2021
Opinião espontânea
logótipo da pollogie.store

Resposta da pollogie.store

Hi there,
We are here to help you!
Please let us know more information so we can find your order and investigate the matter.

Classificada 4 em 5 estrelas

Response was fast and direct

Response was fast and direct. The only thing I would do extra, since the issue apply to my original question and problem. If I purchased a products from your website and get a credit charge (x amounts). As a costumer, I should receiving a transaction receipt of purchase.
Other then original issue, the product is 5 🌟 and materials are made from good quality, never had any issues after multiples wash.

19 de julho de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

Classificada 1 em 5 estrelas

Did not provide 25% off coupon and when…

Did not provide 25% off coupon and when I sent them the appropriate copies of the email that identifies/promises the 25% discount they stopped corresponding with me…don’t trust this website and company.

19 de julho de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi!
Thank you for taking the time to write a feedback!
We have checked the matter and one of our agents will contact you soon with further information.
Please do not worry our number one goal is to make our customers happy!

Classificada 4 em 5 estrelas

There was a problem but they could…

There was a problem but they could fixed the differences. I am very satisface. Thanks

17 de julho de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

Classificada 1 em 5 estrelas

The order was accepted with a promise…

The order was accepted with a promise of a speedy fulfillment, however 11 days later the merchandise has not even been shipped yet. I request a refund of my payment.

16 de julho de 2021
logótipo da pollogie.store

Resposta da pollogie.store

Hi there,
Thank you for your review!
We are really sorry to hear about your negative experience.
As we do care about our customers, we would like to make your experience better.
In the next business days, you will be contacted via email.

Classificada 3 em 5 estrelas
logótipo da pollogie.store

Resposta da pollogie.store

Hi there,
Thank you for your review!
We are really sorry to hear about your negative experience.
As we do care about our customers, we would like to make your experience better.
In the next business days, you will be contacted via email.

Classificada 5 em 5 estrelas

The clothes are fantastic and I will…

The clothes are fantastic and I will give them 5 stars because of the customer service and after service, they are great and respond back to you quickly

16 de julho de 2021
Opinião espontânea
logótipo da pollogie.store

Resposta da pollogie.store

Hi there!
Our team would like to thank you for sharing your opinion.
Your feedback is really important to us and we are happy that you are happy with your purchase.

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