Polly.co.uk Opiniões 8608

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dexter was absolutely amazing! No question I was asked too silly, especially when it came to thinking about my children and if they were to fall ill and me being able to take time off work if needed... Ver mais

Classificada 5 em 5 estrelas

Such an amazing experience setting up my life cover! Jake Phillips explained everything in so much detail, he was so transparent and so clear about what I was agreeing to. He had amazing customer serv... Ver mais

Classificada 5 em 5 estrelas

Had a chat with Scott Williams after making an enquiry via an advert, was my first time looking into life insurance. Scott was absolutely brilliant and explained everything like a real person rather t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

James managed to sort my life insurance out in one call. I had previously tried to get life insurance with another provider and the process was long complicated and eventually fell through. Glad that... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector de seguros

Escrito pela empresa

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

9 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Classificada 5 em 5 estrelas

Really easy to setup

Really easy to setup! All very clear and quick easy questions to answer, different options given on monthly payment amounts, a lovely call handler and was setup really easily.

8 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dexter was THE BEST!

Dexter was absolutely amazing! No question I was asked too silly, especially when it came to thinking about my children and if they were to fall ill and me being able to take time off work if needed, and how we’d manage that as a family financially.
He explained everything very clearly and worked within the monthly budget I wanted.
Truly fantastic! Will stay with Polly for the foreseeable!

8 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Incredible service by Lewis

Lewis was absolutely incredible, he was very friendly and informative, he gave me my options and helped me arrange the best cover for my situation. Lewis is a credit, and I dont think i have ever received customer service like it, thank you so much for all your help!

8 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Will recommend Polly life insurance to all my female friends!

Emily was an extremely friendly, knowledgable and patient advisor. She was great at communicating, simplified all of coverage, and was empathic when going through health questionnaire. Due to having a young child, Emily had to complete all the questionnaires on different days, she would always check in and ensure the time and date was suitable and was very patient!

8 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Deserved Payrise for Jake!

Such an amazing experience setting up my life cover! Jake Phillips explained everything in so much detail, he was so transparent and so clear about what I was agreeing to. He had amazing customer service and such a good, calming presence.. in the past when I’ve discussed policies with other companies they use so much jargon and then you agree to things without the clarity.. Not with Jake though, I’ve walked away feeling like a weight has been lifted!! Thank you so much!! Give him a raise!!!!!!

8 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Jake Phillips was fantastic

Jake Phillips was fantastic! Took me through everything! So kind and calm to talk to! Feel so much more confident in having the right insurance in place for me and my son! Would defo recommend!!

8 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Spoke to Mike and so helpful

Spoke to Mike and so helpful. Easy process and super quick to get sorted. Explained everything clearly. Super easy and very well priced insurance.

6 de junho de 2026
Opinião espontânea
logótipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Leah,

Thank you so much for the wonderful review! Sorting out life insurance can sometimes feel like a daunting task, so we're glad Mike explained everything clearly and helped you secure that vital peace of mind at a suitable price.

Welcome to Polly!

Kind regards
The Polly team

Classificada 5 em 5 estrelas

Jonathan was very clear & helpful

Jonathan was very clear & helpful, he didn’t come across pushy and he also got my request done really quickly. Thank you!

5 de junho de 2026
Opinião espontânea
logótipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Lucy,

Thank you for the great review! We're happy to hear Jonathan was so helpful and was able to help you efficiently. Welcome to Polly!

Kind regards
The Polly team

Classificada 5 em 5 estrelas

Brilliant customer service from Tommy at Polly

Tommy Miles was extremely helpful with assisting in updating my life insurance policy. Brilliant customer service. Many thanks Tommy :)

20 de maio de 2026
Opinião espontânea
logótipo da Polly.co.uk

Resposta da Polly.co.uk

HI Alexandra,

Brilliant service is exactly what we aim for! Thank you so much for the shout out for Tommy, we are all about making policy updates quick, clear, and easy.

Kind regards
The Polly team

Classificada 5 em 5 estrelas

Really made me feel at ease and…

Really made me feel at ease and explained everything with great details. Incredibly personable and kind, thank you!

5 de junho de 2026
Opinião espontânea
logótipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Anna,

Thank you for the lovely review, this means a lot! It's really great to hear that we could help and made it all so easy for you. Welcome to Polly!

Kind regards
The Polly team

Classificada 5 em 5 estrelas

Jake Philips

Jake Philips, sorted out a policy for myself and my partner. He was very thorough and made the process very easy. No pressure and gave multiple options to best suit our needs and budget. Highly recommend

4 de junho de 2026
Opinião espontânea
logótipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Jodie,

Thorough, easy, and budget friendly that is exactly how we like to do things! Thank you so much for the wonderful recommendation and for trusting Jake to get you and your partner sorted.

Kind regards
The Polly team

Classificada 5 em 5 estrelas

James Green was very helpful and quick…

James Green was very helpful and quick when sorting my policy. He was friendly, assuring and clear with important information. Very pleased with the service he provided.

4 de junho de 2026
Opinião espontânea
logótipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Alice,

Thank you for taking the time to leave such a lovely review.

We're delighted to hear that James provided a helpful, efficient, and friendly service while arranging your policy. It's great to know that he explained the important information clearly and gave you confidence throughout the process.

Thank you for choosing Polly!

Classificada 5 em 5 estrelas

Very helpful amazing customer service

Very helpful amazing customer service

4 de junho de 2026
Opinião espontânea
logótipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Kimberly,

Thank you for your kind review!

We're delighted to hear that you found our service helpful and received amazing customer service. Providing a positive experience for our customers is always our priority, so it's wonderful to know we've achieved that for you.

We really appreciate your feedback and thank you for choosing Polly!

Classificada 5 em 5 estrelas

Lovely guy

Lovely guy! Made making my policy so much easier! Thankyou !

4 de junho de 2026
Opinião espontânea
logótipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Kirsty,

Thank you for your lovely review!

We're delighted to hear that you had such a positive experience and that arranging your policy was made easier by our team. Making the process simple, clear, and stress-free is exactly what we aim for.

Thank you for choosing Polly!

Classificada 5 em 5 estrelas

Amazing experience!

Thomas Way is who I spoke to an I am honestly amazed at his customer service he managed to get me a good deal and made it feel personal yet still professional I feel like I am in really safe hands with polly and he made sure my family will be protected of anything bad happens i have an an amazing experience and glad that I was taken such good care of an never once felt pushed into anything , grateful for the good experience thank you again Molly!

(I hope this review find its way to him to thank you for his advice and service! )

4 de junho de 2026
Opinião espontânea
logótipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Molly,

Thank you so much for taking the time to leave such a wonderful review.

We're delighted to hear about your positive experience with Thomas. It's fantastic to know that he was able to find you a suitable policy while making the process feel both personal and professional. Providing clear advice, ensuring customers feel comfortable, and helping families secure the protection they need are all things we strive for, so it's great to hear that Thomas delivered on this for you.

We're especially pleased that you felt supported throughout the process and never under any pressure. Your feedback means a great deal to us, and we will be sure to pass your kind comments on to Thomas and his manager so that he receives the recognition he deserves.

Thank you again for choosing Polly, and we're grateful for the trust you've placed in us.

The Polly Team

Classificada 5 em 5 estrelas

Had a chat with Scott Williams.

Had a chat with Scott Williams after making an enquiry via an advert, was my first time looking into life insurance. Scott was absolutely brilliant and explained everything like a real person rather than just someone trying to flog you a deal. I ended up signing up. Thanks Scott, great customer service.

3 de junho de 2026
Opinião espontânea
logótipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Georgia,

Thank you for taking the time to share your feedback.

We're delighted to hear that Scott provided such a brilliant first experience with life insurance and took the time to explain everything clearly and in a relatable way. It's great to know you felt supported and comfortable throughout the process, especially as a first-time enquirer.

Thank you for choosing us and for your recommendation.

Welcome to Polly!

Classificada 5 em 5 estrelas

Brilliant customer service

3 de junho de 2026
Opinião espontânea
logótipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Charlotte,

Thank you for your review!

We're delighted to hear that you received brilliant customer service. Providing a positive and helpful experience is always our goal, so it's fantastic to know we've met your expectations.

Thank you for choosing us, and we appreciate you taking the time to share your feedback.

Welcome to Polly!

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