Received an email saying my order would be 4-6 weeks late and according to the other reviews on here it appears to be a different excuse each time *AVOID* at all costs. Even after waiting 7 WEEKS!! I... Ver mais
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Leia as opiniões dos outros
I received the three clear acrylic sheets for my greenhouse, but unfortunately the one angled sheet had not been cut to size correctly. It was delivered with matching side lengths. I had specifie... Ver mais
I needed to replace the window frame on my shed..decided to use twin wall polycarbonate sheet..eg easy to handle, weight etc & price..after measuring up I found what I wanted here at an acceptable pri... Ver mais
I recently bought from Polycarbonate Xpress and was overall quite happy with the experience. The prices were excellent, with good product options, and my order was cut to the right size. Delivery was... Ver mais
Informações sobre a empresa
Escrito pela empresa
Polycarbonate Express is the number one choice for all your Polycarbonate Sheeting supplies, all of our products are offered on a fast delivery and also a cut to size service is available.
Informações de contacto
10 The Courtyard, Stenson Road , LE67 4JP, Coalville, Reino Unido
- 01530 860273
- sales@polycarbonatexpress.co.uk
- polycarbonatexpress.co.uk
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A pleasure
Very pleased with the service we had. Kept in touch and the products were great. A pleasure
Appalling company
Appalling company . to be avoided ... gave us the run around re delivery date .. then items when they did eventually arrive some were not what we had ordered … company to be avoided !
I haven’t received my order yet been…
I haven’t received my order yet been waiting weeks
Bought from them before and will do in…
Bought from them before and will do in future. An excellent business to deal with.
Great product and quick delivery time.
Wrong item was sent out
Wrong item was sent out, someone else received our order. When phoned to say about it they said our order was with someone, to which they would be switched over the next day. The order was collected but ours was not delivered when phoned again to ask what had happened was told the people who have received our parcel had just used it. Therefore we have had to wait another week on top the 2 previous weeks for the product.
1st one arrived late and bent.
1st one arrived late and bent.
2nd one arrived bent after opening.
New structure of packing suggested.
Won't order again. Sorry.
People I dealt with v professional and courteous.
Everything was good
Everything was good , apart from delivery which took too long .
Speedy prompt delivery
Speedy prompt delivery - the size and quality was spot on. I now l know who to call if I need more of this material.
Thanks
CH
A very sad company!
Sales guy very helpful. But my experience of the company hits a brick wall.
Delivery promises broken, again and again.
I’m so exasperated that I can do nothing to improve the situation as I’ve believed a promise is a duty. Not so with this company.
My advice to prospective customers — go elsewhere and explore your choices, as you will, in my experience, be so disappointed, angry, and impotent to resolve issues with this company.
I was in and waiting
I was in and waiting. Did not ring the bell. On a windy day left by front door and found laying down, thankfully not damaged.
Knew it was delivered by email. Shocking
Terrible delivery and communication
Ordering was simple, but the delivery was problematic. They quote 5-7 days lead time, I received my order 14 days after order placement and payment.
I had to make multiple telephone calls and emails to get any answers on the delivery. Dates for delivery were given, then never happened. My phone calls were never returned when promised. After 5 days in a row waiting at home for promised deliveries, I was told that the delivery would be in 2 days time, guess what - it turned up on the only day they said it definitely would NOT be delivered!
Good price, but a couple of minor issues
Delivery was slightly longer than expected, and I had emailed to make an adjustment to one of the sheet sizes and although this was confirmed, it then arrived at its original size.
poor
The delivery process is all over the place. Who knows when product will arrive!
Cheaper ha DIY stores
Order only two sheets but still came 50 quid cheaper then Wickes and the ends had be tapped up too!
Absolute Disapointment Of a Company
Absolute Disapointment Of a Company and experience.
Took 2 weeks to deliver
Comunication with the company was bad to a point were I called every departman and no one was able to give me any information on when my order will arrive .
In the end I called in to cancel and no one did so next day the items got delivered with some damaged items.
Do not use this company!!
Great perfect fitting
Wasn't delivered then replacement was faulty
After numerous messages due to delay of order we received the clips but no polycarbonate sheet. I wasted 3 days at home as dhl failed to give a delivery date to then discover they didnt have the sheet. I did contact company who apologised and arranged replacement. It arrived within 3 days however , on opening it a few days later we discovered it was damaged. Awaiting contact from company. Overall experience to date poor.
Lies …
Lots of promises very little action told they were in stock even phoned to check told 3to 6 days . Reality was they were in stock they source from a third party and use a third party transport that you couldn’t contact . Kept swapping jobs about to wait for these . Product was fine service was appalling won’t use again
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