Received an email saying my order would be 4-6 weeks late and according to the other reviews on here it appears to be a different excuse each time *AVOID* at all costs. Even after waiting 7 WEEKS!! I... Ver mais
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Leia as opiniões dos outros
I received the three clear acrylic sheets for my greenhouse, but unfortunately the one angled sheet had not been cut to size correctly. It was delivered with matching side lengths. I had specifie... Ver mais
I needed to replace the window frame on my shed..decided to use twin wall polycarbonate sheet..eg easy to handle, weight etc & price..after measuring up I found what I wanted here at an acceptable pri... Ver mais
I recently bought from Polycarbonate Xpress and was overall quite happy with the experience. The prices were excellent, with good product options, and my order was cut to the right size. Delivery was... Ver mais
Informações sobre a empresa
Escrito pela empresa
Polycarbonate Express is the number one choice for all your Polycarbonate Sheeting supplies, all of our products are offered on a fast delivery and also a cut to size service is available.
Informações de contacto
10 The Courtyard, Stenson Road , LE67 4JP, Coalville, Reino Unido
- 01530 860273
- sales@polycarbonatexpress.co.uk
- polycarbonatexpress.co.uk
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The polycarbonate twin wall is a nice…
The polycarbonate twin wall is a nice product cut to my spec. The price was the best by miles and delivery good. My only issue is that I didnot get a confirmation of order, just a payment confirmation. I confirmed it with the company over the phone.
Terrible service
Terrible service. Ordered 2 polycarb sheets cut to size. Received a call day prior to delivery date advising item not in stock and will arrive the week later. The next week after no contact on delivery called them they said will arrive the next week. After 3rd week delay was told they didn't need to tell me anything re delays. Cancelled order. Still awaiting refund 5 weeks later.
Delayed delivery
Ordered 21/09, told delivery was delayed to 2-4th Oct on 26/09, delivery didn't arrive until 7th Oct. Will not use again.
Still not delivered and not scheduled…
Still not delivered and not scheduled yet!!!
Sound guy turned up early I was in bed…
Sound guy turned up early I was in bed due to my tablets I was like a zombie but everything was fine
Lack of communication
Lack of communication
Order 3 days late
Then sent in two parts
Will never use or recommend
easy to install and works well
No and wrong communication, don't believe the delivery promise
The problem is not with the product or with the amount of time it took to deliver. Promised 2-5 days more like 10.
The problem was the lack of communications and the wrong information causing me to take more time off than needed.
Firstly when I ordered no confirmation email which I would expect. Then after 5 days I had to phone company with the closing statement we will call you back with delivery date. Text receive delivery delayed will be with you Thursday so took the day off. Thursday came and went with no delivery again I had to phone and advised order delayed would be delayed and would be with me Monday.
I have no problem with delivery being delayed not great because their website promises 2 -5 days, if I would have known it was going to 10 days+ I would have gone somewhere else. The problem is with the lack of communication
Overall I was very satisfied.
Overall I was very satisfied. The delivery was slightly delayed but otherwise everything was fine.
Still awaiting delivery!!
So far we have been given two different delivery timescales, both now passed - still awaiting delivery. No communication to provide an update on expected delivery. Disappointing. Needless to say very prompt in taking full payment.
well to start you say 3-7 days for…
well to start you say 3-7 days for deliver i am still waiting and will not get till 20 days after order. when i got an email saying i would get to day,not happy
Very disappointed!!
We ordered, made to measure polycarbonate sheets.
Poor communication from the company and the transport company.
Two failed delivery dates, one due to the British weather, very poor excuse when you're based in Britain.
No apology from anyone, no updates on delivery times.
Not impressed at all.
If it wasn't for the fact that the sheets are made to measure, the order would have been cancelled.
The goods were late and they were left…
The goods were late and they were left at the wrong address and it was two days later before we located them despite providing directions over the phone to the driver
Estimated delivery was 3-5 working days more like 2weeks
Estimated delivery was 3-5 working days
After many phone calls and chasing up finally received about 2weeks later. Don’t book workmen until you have materials on site!!!
Very poor communication and customer care eg promising to get back to you but don’t on several occasions
No communication with delivery guys or should I say guy it was just luck that I was there to help him carry the huge polycarbonate roof sheets or he would have had to drag them down the drive to end up damaged no doubt and as it was a little windy might have ended up down street
Not happy with the working ways of this company AT ALL !!!!
Roofing done properly
Good price and relatively quick delivery, apart frim the fact due to staff issues, it arrived a day later than planned and no communication from polycarbonate express. I had to chase up. But don't let that put you off sibce Abi was very goid and courier satisfactory, no damage on delivery
Great service
Ordered a replacement piece of polycarbonate for a storm damaged greenhouse. Got a phone call to say it would be delayed, which was a great touch and when it arrived it fitted like a glove! Will definitely be using again (after the next storm probably!)
The order took 10 working days to…
The order took 10 working days to deliver . Not the 5 to 7 stated. The communication was appalling . The order had parts missing. I received a message giving a delivery date of 3 days. The message for the missing parts said by the end of the week and it came the week after.
Little late on delivery but not an…
Little late on delivery but not an issue . Great product.
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