Never again, this was a lesson learned. I emailed the company after learning that my shirt was coming from China that our sizes differ and I wanted Big and Tall. I don't care if the sizes go up to 8X... Ver mais
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Leia as opiniões dos outros
Pretty slow delivery, but likely due to global nature.. communication was sparce, and i didnt really know the itemmwas shipped.. never got tracking number. Souls of the shoes failed in the first wee... Ver mais
A empresa respondeu
Should get a negative star rating. Not only was your advertising misleading, as in I thought I was getting a turtle seascape comforter w matching pillow cases, but what I received was a flimsy piece o... Ver mais
I was so disappointed and embarrassed when I opened the package. The quality of the materials used for the items I purchased were extremely bad, especially for the price. The hoodie and bedding comfor... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are designing and selling Print On Demand (POD) apparel in the niche of Polynesia, however, our focus in not on Polynesians alone but the focus is on the entire Pacific, as we believe we are one big unify family, not separated islanders.
Informações de contacto
4244 Montgomery Road, Maryland, 21043, Ellicott City, Estados Unidos da América
- support@polynesianprint.com
- polynesianprint.com
1,3
Muito mau
80 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good product
8 de fevereiro de 2021
Resposta da Polynesian Print
Thanks for the great review, we are over the moon to hear that you’re so happy with your item. We’d love to continue serving you next time- an awesome customers like you. Thanks again!❤️
Wrong item was delivered!
7 de fevereiro de 2021
Resposta da Polynesian Print
Thanks for letting us know about your situation. I can understand that it’s frustrating to lose a feature that you’ve come to rely on like that.
We are happy to offer you the replacement in the case that the items are incorrect. Please have a check your email to tackle this problem, thanks again!
Hi,there My name is Wilbur Ada and I…
Hi,there My name is Wilbur Ada and I would like to say that its really great ordering from Polynesian prints I mean there the best designs I've seen so far.
I would 100% recommend to other people to take a look at all designs cause there awesome. Also I would like order some in the near future, Thanks again
Polynesian Print you guys are the best.
3 de fevereiro de 2021
Resposta da Polynesian Print
Thank you so much for your positive feedback. We are over the moon to hear that you’re so happy with your item. We’d love to continue serving you next time- an awesome customers like you. Thanks again!
Coming Back for More
The product is high quality and is true to size. I would've rated it a 5 star, but I didn't receive my package until after Christmas, a week past the promised time. But overall, their product is great!
27 de janeiro de 2021
Resposta da Polynesian Print
Thank you for honest feedback. We are sorry for the late delivery due to the effect of Covid-19.
We are delighted that you are satisfied. Your compliment encourages us to maintain and improve our products and services. We hope for your sympathy and hope to serve you in the upcoming time again!
DON'T WASTE YOUR MONEY ON THIS COMPANY!
I paid for express shipping so I could get the items faster. After 11 days, I checked again thinking my order was on its way since I paid the express shipping. Found out my order was still unfulfilled. I emailed them and even chat with their so called customer service. They said they will ship my order and it should get to me 14-20 days. If I didn't hear from them in 5 days, contact them back. Honestly, I was excited when I placed my order. But, when I checked and my order was still unfulfilled, I was disappointed. So, I let them know that I needed them to cancel my order and refund my money. I was denied cause they said it was already ready to be shipped. Funny cause I just checked before I contacted them that my order was unfulfilled. But, I got told that it was ready to be shipped.
That kind of business ethic is unreliable, unprofessional and definitely not trustworthy.
So, if I have one advice to give, RUN! If you are in the United States, buy from a business in the United States and don't waste your money on items coming from China. That way, you can see the items and check to make sure the quality of the items are worth your money.
27 de janeiro de 2021
Opinião espontânea
Resposta da Polynesian Print
We are sorry for this inconvenience and misunderstanding.
As standard, our products are handcrafted and they will be shipped out after 14 days from the date you order. For express shipping, we use DHL and it will take around 5 days.
Besides, as our policy, we only can help cancel customer’s order within the first 24 hours from the time you place it.
At present, it is just 11-12 days already. Your judgment is not fair for us because our products are designed by our own designer team and we have manufacturers from many countries in the world such as China, UK, USA, Canada... Due to the Covid-19 situation, other factories are affected, and we have to put the products into the factory in China not to increase an additional fee (it can be 2-3 times increase).
As time frames, your parcel will be with you around 18-20 days and I will push the courier prior to this. Hope that you can understand us due to an unexpected situation.
Love the item received
Love the item received. Only down fault is...shipment too so long to receive, but will order again for love it.
26 de janeiro de 2021
Resposta da Polynesian Print
Thanks for sharing your feedback. We’re sorry that the time of delivery didn’t match your expectations. Actually, it was an uncommon situation and we promise that we’ll try our best to accelerate the shipping process. Once again, we are truly for this problem. Besides, we are truly happy when hearing that you are satisfied with our product. We hope to serve you next time.
Resposta da Polynesian Print
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure ❤️
20 days later and still aint got my…
20 days later and still aint got my shirts so i really cant give a "product review"
23 de janeiro de 2021
Resposta da Polynesian Print
Thanks for sharing your feedback. We’re sorry that the time of delivery didn’t match your expectations. Actually, it was an uncommon situation and we promise that we’ll try our best to accelerate the shipping process. Once again, we are truly for this problem. Besides, I would like to inform that your parcel is on the way to you. We've sent the detail to your email, please help check it. Thank you!
Top fits well to size
Top fits well to size, good postage time. Beautiful designs on clothes
21 de janeiro de 2021
Resposta da Polynesian Print
It’s always a pleasure seeing you. Thanks so much for your feedback and good vibes.❤️
The order and shipment was well…
The order and shipment was well deliver. The product is really nice.
20 de janeiro de 2021
Resposta da Polynesian Print
We always take customers’ needs as the center of motivation as well as aim to ensure the highest standards when it comes to quality, aesthetic and bring modern trends to you- our beloved customers ❤️
Resposta da Polynesian Print
You’re the best, Sauta. Thank you again for sharing such a positive experience. It means the world to us❤️
Awesome job very satisfied with all the…
Awesome job very satisfied with all the jacket I've bought. We will be back ordering soon. Delivery was on point also. With one of the jackets the zipper kept sticking maybe look into the zipper department other than that everything's great. Thank you from kauai hawaii
15 de janeiro de 2021
Resposta da Polynesian Print
Thanks for taking the time to share your thoughts and feedback with us. We’re grateful for your honest feedback and we’re glad you feel we’re on the right track! If you want us to support anything, don't hesitate to contact us via our email address: support@polynesianprint.com ❤️
Thank you for getting my order in…
Thank you for getting my order in before Christmas. My items were outstanding.
15 de janeiro de 2021
Resposta da Polynesian Print
Thank you for your feedback. You made my day. Hope to serve you again ❤️
Everything that I've order exactly what…
Everything that I've order exactly what I saw and wanted. Thank you
14 de janeiro de 2021
Resposta da Polynesian Print
Thanks for the great review, we are over the moon to hear that you’re so happy with your item. We’d love to continue serving you next time- an awesome customers like you. Thanks again!❤️
Very happy with my order and timeliness…
Very happy with my order and timeliness of delivery!
14 de janeiro de 2021
Resposta da Polynesian Print
Thanks so much for your review. We're happy to see your satisfaction and we hope to serve you again in the upcoming time ❤️
The best quality and best service
The best quality and best service. It was quick and easy plus the selection is outstanding. Will order again and I definitely recommend Polynesian Print.
12 de janeiro de 2021
Resposta da Polynesian Print
Thank you for your honest feedback, we truly appreciate that. Looking forward to welcome you again. ❤️
Tout simplement magnifique !
11 de janeiro de 2021
Resposta da Polynesian Print
Merci pour cet excellent commentaire, nous sommes ravis d'apprendre que vous êtes si satisfait de votre article. Nous serions ravis de continuer à vous servir la prochaine fois - des clients formidables comme vous. Merci encore!❤️
Love the designs
Love the designs. Had to have one reordered and the service was excellent. I will be ordering again.
11 de janeiro de 2021
Resposta da Polynesian Print
It’s always a pleasure seeing you. Thanks so much for your feedback and good vibes.
My nephew loved his sleeves
My nephew loved his sleeves! Only issue was the delivery process. It didn’t arrive at the time it said that it did. It actually got there 4 days after it said it arrived. But product is great!
11 de janeiro de 2021
Resposta da Polynesian Print
Thanks for sharing your feedback. We’re sorry that the time of delivery didn’t match your expectations. Actually, it was an uncommon situation and we promise that we’ll try our best to accelerate the shipping process. Once again, we are truly for this problem. We are over the moon to hear that your nephew is so happy with our product and we hope to serve you again❤️
The size was wrong.
10 de janeiro de 2021
Resposta da Polynesian Print
Thanks so much for your review. We're sorry for any problem happened to you.
If there is any mistakes made by us, we are willing to be responsible. Please help give us more details via our email address: support@polynesianprint.com.
We hope to hear from you soon. Thank you!
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