The customer service was superb! I ordered a sample for color matching, and it arrived quickly. I emailed customer service with a question, and they responded within a couple of hours. The item was pa... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ponoma Steel has wide range of options, styles, and colors. We placed a special order with 2" radius curved corners which came well packed and on time. It installed in minutes for me (experienced home... Ver mais
A empresa respondeu
These shelves are terrific. Well worth the price. Great workmanship, very timely and efficient arrival, and packaged with such care! Thank you.
A empresa respondeu
Ponoma was one of few companies to offer a stainless steel half-circle mantel. Exactly what I wanted for my newly remodeled fireplace. It’s exactly what I pictured. I wish I had ordered it with mor... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Decoração e Design de Interiores
- Loja de móveis de jardim
- Loja de mobília ao ar livre
- Escultura
- Loja de prateleiras
Sobre Ponoma
Escrito pela empresa
Premium Stainless Steel Furniture and Sculptures from Danville, IL United States
Informações de contacto
2414 Batestown Road, 61832, Danville, Estados Unidos da América
- +1(217) 898 8983
- info@ponoma.com
- ponomasteel.com
4,9
Excelente
123 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to install and looks beautiful
Easy to install and looks beautiful
Note: I failed to read the fine print and did not order the drywall anchors
13 de novembro de 2020
Resposta da Ponoma
Thank you, William for your time and the feedback,
Indeed, we do not clutter our store with reminders and offers to buy special mounting hardware in order not to spam, but do not hesitate to order them additionally
- we will send them in a separate small package with USPS .
Best wishes,
Ponoma team
Excellent company!
Excellent company to work with. Amazing customer service. I purchased two 48” stainless shelves for my kitchen. One arrived dented—one email to the company and the issue was resolved.
The shelves are installed and they are exactly what I had pictured in my head. Beautiful! Would not hesitate to recommend Ponoma to anyone.
3 de novembro de 2020
Resposta da Ponoma
❤️
I ended up returning the item
I ended up returning the item, however the quality was good, but my fireplace was too big and too close. The product still held up to 20 minutes. WIth that said, I would recommend their product and the kindly reimbursed me and sent me a return label. Thanks team, I appreciate the customer service.
2 de novembro de 2020
Resposta da Ponoma
Hello Matthew,
Thank you for your time and the feedback!
Indeed, you are faced with the daunting task of finding a screen for your powerful (36,000BTU) fireplace.
But you are on the right way as you have ruled out any combustible shelf options (made out of chipboard, MDF, wood, etc.) and are trying steel shelves lke our.
Hope you can find the most effective thermal shield for your powerful fireplace.
By the way, we sure, we offer the best thermal shields in the United States
with 2x 18Gauge (mm1.2) metal sheets.
That would be excellent, if you add an aluminum material inside the frame (we've sent a link where to buy it)
-this will increase the heat reflection from 80 to 90% (up to 3000BTU or less if use multilayer option) -please note, the design of our shelf allows you to insert an additional insulating material inside.
Best regards,
Ponoma team
Stainless Steel Custom Products
I ordered two different items, stainless steel shelves for a bar, and stainless Steel letters to hang on my kitchen wall. Both were made with highest quality and exactly as I wanted. Exceeded my expectations! Highly recommend.
11 de outubro de 2020
What a great experience
What a great experience. Couldn't be happier. Received my samples quickly. Ordered floating shelves and they arrived so quickly. Beautiful quality and excellent service. Highly recommend!!!
8 de setembro de 2020
Opinião espontânea
My countertop is beautiful
My countertop is beautiful! Arrived on time and was very well packed. A super affordable option for kitchen counters. I’m using mine on an island.
22 de julho de 2020
Opinião espontânea
Great floating stainless steel shelf…
Great floating stainless steel shelf that was fairly easy to install.
14 de julho de 2020
Opinião espontânea
Excellent Experience
Excellent communication, perfect result. Worth the wait.
6 de julho de 2020
Opinião espontânea
Resposta da Ponoma
Hello,
Thank you so much for your time and feedback with
emailed amazing photo of 48"x7"x4" Ponoma
brushed stainless steel shelf.
We really appreciate it and
we'll send you some gifts in gratitude.
Best regards,
Ponoma team
Item was just as described
Item was just as described. Customer service was excellent.
29 de junho de 2020
Opinião espontânea
Sleek & modern
I absolutely love these shelves. Easy to install and received so many compliments since I've had these installed. Ponoma customer service team was great at answering my questions and shipping was super quick. The shelves were very well packaged with good instructions included.
29 de maio de 2020
Opinião espontânea
Resposta da Ponoma
Thank you for your time and the feedback!
Best regards and stay safe,
Ponoma team
www.ponoma.com
Packaging was extremely good
Packaging was extremely good. Double packaged. Also, everything arrived just as the emails stated.
14 de maio de 2020
Opinião espontânea
Incredible stainless steel counter island top!
Great price, amazing delivery and outstanding product! So helpful with advice and service. There is no comparison with any other offer for such fine material, style, and overall management of our purchase! We recommend Ponoma for 5 star in every category! Thank you so much!
12 de maio de 2020
Opinião espontânea
Resposta da Ponoma
❤️
I got samples in time to make some…
I got samples in time to make some design decisions. I will be purchasing more of your beautiful shelves for my dining room to create more storage that is contemporary style . Am even more pleased to support an Illinois based company that has quality workmanship.
17 de março de 2020
Opinião espontânea
Resposta da Ponoma
Hello Joyce,
It’s great and we're pleased
to present you the color range for your purposes:
https://www.facebook.com/StainlessSteelSpace/posts/2561816837366148
Best regards,
Ponoma team
Great experience
The fireplace mantel was just as advertised. High quality and arrived exactly on time.
9 de março de 2020
Opinião espontânea
Really enjoying the look and quality of…
Really enjoying the look and quality of the shelf we purchased. It is a mantel on a modern fireplace in our family room.
22 de fevereiro de 2020
Opinião espontânea
Resposta da Ponoma
Thank you for your feedback, Todd.
Actually, our business depends on it.
Best regards,
Ponoma team
Great help with my custom size mantel
They helped me with a custom size and at a fair price and decent shipping time, the mantel looks great over our fireplace
27 de janeiro de 2020
Opinião espontânea
Excellent product and service!!
27 de janeiro de 2020
Opinião espontânea
Excellent customer service!
21 de janeiro de 2020
Opinião espontânea
The shelf was exactly what we were…
The shelf was exactly what we were looking for. Quality of the shelf is top notch and we would definitely recommend Ponoma to anyone!
21 de janeiro de 2020
Opinião espontânea
Resposta da Ponoma
Thank you for your feedback!
Regards,
Ponoma
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.