The customer service was superb! I ordered a sample for color matching, and it arrived quickly. I emailed customer service with a question, and they responded within a couple of hours. The item was pa... Ver mais
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Ponoma Steel has wide range of options, styles, and colors. We placed a special order with 2" radius curved corners which came well packed and on time. It installed in minutes for me (experienced home... Ver mais
A empresa respondeu
These shelves are terrific. Well worth the price. Great workmanship, very timely and efficient arrival, and packaged with such care! Thank you.
A empresa respondeu
Ponoma was one of few companies to offer a stainless steel half-circle mantel. Exactly what I wanted for my newly remodeled fireplace. It’s exactly what I pictured. I wish I had ordered it with mor... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Decoração e Design de Interiores
- Loja de móveis de jardim
- Loja de mobília ao ar livre
- Escultura
- Loja de prateleiras
Sobre Ponoma
Escrito pela empresa
Premium Stainless Steel Furniture and Sculptures from Danville, IL United States
Informações de contacto
2414 Batestown Road, 61832, Danville, Estados Unidos da América
- +1(217) 898 8983
- info@ponoma.com
- ponomasteel.com
4,9
Excelente
123 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The shelves are beautiful and arrived…
The shelves are beautiful and arrived on time.
6 de janeiro de 2020
Opinião espontânea
Resposta da Ponoma
Hello,
Thank you Dan for your feedback.
Happy New Year!
They were great To deal with I had…
They were great To deal with I had ordered a shelve but changed my mind on size they had no problems changing my order. I live the quality and workmanship.
2 de janeiro de 2020
Opinião espontânea
Resposta da Ponoma
Hello Maureen,
Thank you for your review.
Yes, we accept it because
customer satisfaction is a major
predictor of repurchase :)
Happy New Year!
Purchased a 52x8x2 matte black…
Purchased a 52x8x2 matte black stainless shelf and it looks incredible! Took me 15 minutes with the snap toggles. The soundbar will look great...once we get one! Thanks!
29 de dezembro de 2019
Opinião espontânea
Resposta da Ponoma
Hi William,
Thank you for your time and the feedback!
Special thanks for the photos of the installed shelf you've emailed us
at info@ponomasteel.com
-we've posted it here: https://www.facebook.com/StainlessSteelSpace/posts/2499162173631615
Happy Holidays and best wishes in the New Year!
Good quality and sturdy
The shelves were very good quality and happy that shipping and customs is covered for Canadian customers!
27 de dezembro de 2019
Opinião espontânea
Resposta da Ponoma
Hello Mustafa,
Yes, we cover duties & taxes, moreover, we plan to make shopping with Ponoma
more comfortable for our foreign buyers next year.
We've signed Contract with big international post service company,
and we'll be pay all customs duties and taxes ourselves before delivery.
Thank you for your feedback - it helps us to understand customer needs.
Happy Holidays!
Look great in our kitchen
Look great in our kitchen! Perfect compliment to new stainless steel appliances. Got here quickly and in perfect condition.
24 de dezembro de 2019
Opinião espontânea
Resposta da Ponoma
Thank you!
We wish you a Merry Christmas and a happy New Year!
Everything was exactly I expected
Everything was exactly I expected. The shelves look amazing in our project.
4 de dezembro de 2019
Opinião espontânea
Resposta da Ponoma
Hello Kim,
Thank you so much,
We'll be glad to receive some photos
of installed 48"x10"x2.0" (cm.121,9x25,4x5,1)
shelves Ponoma with 3 LED lights.
Regards,
Ponoma team
stainless steel shelves…
Purchased four stainless steel shelves for kitchen reno. Great quality and easy to install. I personally used toggle bolts rather then the supplied anchors and screws. They look great and would purchase again and recommend!
25 de novembro de 2019
Opinião espontânea
Resposta da Ponoma
Thank you James,
We highly appreciate to reiceve
positive feedback from Canada,
we plan to make our cross border sells
for our foreign customers easier
and take responsibility for all taxes , duties
that may be applied.
Regards,
Ponoma
Custom length shelves were within 1/16"…
Custom length shelves were within 1/16" variance of requested size. Considering this is steel work, I consider that a win. Delivered on time, without defects and very securely packaged.
21 de novembro de 2019
Opinião espontânea
Resposta da Ponoma
Highly appreciate,
thanks Richard.
BTW, we've a plan to improve
our quality next year
with target 1/32" variance
of requested size.
Regards,
Ponoma team
Fantastic service And product
Fantastic service
Great quality
Exceeded all expectations
13 de novembro de 2019
Opinião espontânea
Resposta da Ponoma
Hi Joe,
We are doing the real service
that our customers deserve.
Nothing fantastic ...
But still nice, thanks :)
Looks great
Looks great, no damage in shipping, but I haven't installed it yet, re-doing the facing on the fireplace now, so soon it will be done.
12 de novembro de 2019
Opinião espontânea
Resposta da Ponoma
Hi,
We would be glad to receive a photo of
your installed 48"x6"x1.5" matte black shelf Ponoma
to see how it used as fireplace shelf .
-we've identified your name by order's number :)
And thank you for your feedback.
We try to pack our shelves
with care to protect them on a long
route.
Best regards,
Ponoma team
Great product
Great product. Easy to install. Highly recommend!
5 de novembro de 2019
Opinião espontânea
Resposta da Ponoma
highly apprreciate, Kelly
thks and enjoy it,
Best regards,
Ponoma team
We absolutely love our floating shelves…
We absolutely love our floating shelves in our bedroom! The packages came very fast and well put together. We will be ordering again. Thank you!
2 de novembro de 2019
Opinião espontânea
Resposta da Ponoma
Dear Sam,
Thank you so much for your feedback
about 36"x12"x2.0" (cm.91x30,5x5,1)
shelves Ponoma.
It is important for us
and our business.
Best regards,
Ponoma team
These look great & my client loves them.
27 de outubro de 2019
Opinião espontânea
Resposta da Ponoma
Glad to hear it Edward,
Thanks so much for your feedback
& we wish you success
in your business.
Sincerely,
Ponoma team
Excellent product and customer service
Excellent product and customer service
We are home builders and would recommend them !
21 de outubro de 2019
Opinião espontânea
Resposta da Ponoma
Hello Michelle,
Thanks so much for your feedback.
We glad to receive it from b2b customer
and wish you all the success
today and always!
Regards,
Ponoma team
702 Bloomington Road Suite 201
Champaign, IL 61820 United States
I purchase 2 shelves for my new home
I purchase 2 shelves for my new home. They arrived sooner then I expected and in perfect condition. Although they were crazy expensive, they are exactly what I was looking for and worth it. I would highly recommend
30 de setembro de 2019
Opinião espontânea
Resposta da Ponoma
Hello James,
Thanks so much for your feedback. Yes,
we offer not cheap product to make people crazy happy
after purchase :-)
Thank you again for your time and
the review on Trustpilot!
Best regards,
Ponoma team
I am a difficult person to please but i…
I am a difficult person to please but i am extremely impressed with the stainless steel shelves from Ponomsteel. I have made two purchases. The cost was excellent comparatively to others and the quality exceptional. I spend 7 months looking for the right shelving.
24 de setembro de 2019
Opinião espontânea
Resposta da Ponoma
we'll be glad to see you again, David
responsive customer service
in the process of placing order but customer service has been very responsive in the pricing and sampling process thus far. anxious to see the final product.
17 de julho de 2019
Opinião espontânea
Resposta da Ponoma
Thank you for your feedback,
Happy Holidays!
Resposta da Ponoma
Dear Catherine,
Thank you for your review.
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