Porsay Opiniões 

58
•
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The same thing happened to me as everyone else in the comments, they stole my packages!! please if you have ever got your package be careful because they will ship to you once or twice and then when... Ver mais

Classificada 5 em 5 estrelas

you are a professional and I’m very good at what I get. Sometimes the process can be a little slow, but overall, I’m satisfied with the service. I think the price for taking a picture is a little too... Ver mais

Classificada 1 em 5 estrelas

Ordered perfume to my Porsay address. Porsay shipped with Colissimo, which handed off to Fedex for US delivery. Colissimo selected a Fedex shipping method that does not accept perfume, and there... Ver mais

Classificada 5 em 5 estrelas

I have had such a great experience with them. The process is very streamlined. Moreover, they are very, very communicative over chat. No AI chatbot; a real human responds to your questions and inquier... Ver mais

Informações sobre a empresa

  1. Serviço de logística

Escrito pela empresa

Porsay offers premier International Parcel Forwarding and Personal Shopper Services, connecting global markets with discerning customers. Specializing in streamlined, cross-border shopping solutions, Porsay is dedicated to delivering excellence in both service and logistics.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

58 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 10% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(58)

23 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

This was my first time dealing with…

This was my first time dealing with Porsay, I’m very happy with the results, I needed several pieces shipped to me in the same box and all were very professionally packed and arrived undamaged and quickly, will definitely be using their services again.

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very satisfied

I have had such a great experience with them. The process is very streamlined. Moreover, they are very, very communicative over chat. No AI chatbot; a real human responds to your questions and inquieries within the hour. I had many requests for them and they delivered on all of them. Moreoever, they do make recommendations to ensure that you receive your package without delays based on their experience. I will surely use their services again whenever needed; no need to look anywhere else.

23 de agosto de 2025
Classificada 5 em 5 estrelas

Service exemplaire

J’utilise Porsay depuis un peu plus de 2 ans maintenant, et j’ai toujours ete satisfaite de leurs services, mes colis sont toujours arrivés en bon etat, la communication avec l’equipe a toujours ete rapide et fluide, je recommande vraiment pour toute personne qui cherche un service de qualité.
Bravo a vous, restez comme ca

9 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They Got Paid – Now They Want My ID?!

I paid using a valid card in my name. Despite my bank confirming the transaction, Porsay refused to ship my package unless I sent a video of my bank account and a photo of my ID. No clear reason, just copy-paste replies. Their own dashboard shows “Awaiting Shipping,” but they won’t admit payment went through. Feels shady -- I’ve reported them. Avoid this service.
__
Edit:
Apparently Porsay thinks they’re above banks now. My card issuer verified my identity and confirmed the payment -- in writing. But that’s not enough for this shady parcel service. They want my ID, a bank video, maybe next they'll ask for a DNA sample.
You're not a financial institution. You're a shipping middleman holding paid parcels hostage behind made-up "verification" hoops. It's not fraud prevention -- it’s pure extortion.
--
Second Edit after receiving me package:

You implied fraud, yet you shipped the order. Those two facts cannot coexist. Shipping is confirmation that no fraud existed. If you had bothered to verify before lying publicly, you would know that.

You accepted payment, withheld a paid order, demanded extra personal details, then tried to justify it afterward as “routine verification.” That is not fraud prevention. That is leverage.

The tracking proves the shipment was released with no issue: laposte .fr /outils/suivre-vos-envois?code=EY934888616FR

No fraud. No refund offer. Just delay, accusations, and backpedaling.

This review stands.

3 de julho de 2025
Opinião espontânea
logótipo da Porsay

Resposta da Porsay

Dear valued customers,

We would like to address this review with complete transparency regarding a serious issue we have identified.

After thorough investigation, we discovered that the payment associated with this review was made using a stolen credit card. The legitimate cardholder contacted us directly to report the unauthorized transaction.

Key facts:

The transaction involved fraudulent use of payment credentials

The legitimate cardholder confirmed they did not authorize this purchase

The reviewer was contacted and asked to provide proof of genuine purchase, but failed to respond to our request

We understand this situation may be concerning, but we want to assure all our customers that we take payment security and fraud prevention very seriously. This review does not reflect a genuine customer experience with Porsay.

We remain committed to providing excellent service to all our legitimate customers. Any authentic feedback, whether positive or negative, is valued and addressed professionally by our customer service team.

If you have any questions or concerns about your orders, please don't hesitate to contact us directly.

Thank you for your trust and understanding.

Porsay Team

Classificada 1 em 5 estrelas

Scam I have been stolen from them more…

Scam I have been stolen from them more than $7k, please be careful

13 de março de 2024
Opinião espontânea
logótipo da Porsay

Resposta da Porsay

Dear valued customers,

We would like to address this review with complete transparency regarding a serious issue we have identified.

After thorough investigation, we discovered that the payment associated with this review was made using a stolen credit card. The legitimate cardholder contacted us directly to report the unauthorized transaction.

Key facts:

The transaction involved fraudulent use of payment credentials

The legitimate cardholder confirmed they did not authorize this purchase

The reviewer was contacted and asked to provide proof of genuine purchase, but failed to respond to our request

We understand this situation may be concerning, but we want to assure all our customers that we take payment security and fraud prevention very seriously. This review does not reflect a genuine customer experience with Porsay.

We remain committed to providing excellent service to all our legitimate customers. Any authentic feedback, whether positive or negative, is valued and addressed professionally by our customer service team.

If you have any questions or concerns about your orders, please don't hesitate to contact us directly.

Thank you for your trust and understanding.

Porsay Team

Classificada 1 em 5 estrelas

15 Colis volé

Des escrocs, presque 15 colis volés. À la fin, il te bloque sur le téléphone

13 de fevereiro de 2025
Opinião espontânea
logótipo da Porsay

Resposta da Porsay

Dear valued customers,

We would like to address this review with complete transparency regarding a serious issue we have identified.

After thorough investigation, we discovered that the payment associated with this review was made using a stolen credit card. The legitimate cardholder contacted us directly to report the unauthorized transaction.

Key facts:

The transaction involved fraudulent use of payment credentials

The legitimate cardholder confirmed they did not authorize this purchase

The reviewer was contacted and asked to provide proof of genuine purchase, but failed to respond to our request

We understand this situation may be concerning, but we want to assure all our customers that we take payment security and fraud prevention very seriously. This review does not reflect a genuine customer experience with Porsay.

We remain committed to providing excellent service to all our legitimate customers. Any authentic feedback, whether positive or negative, is valued and addressed professionally by our customer service team.

If you have any questions or concerns about your orders, please don't hesitate to contact us directly.

Thank you for your trust and understanding.

Porsay Team

Classificada 1 em 5 estrelas

Unreliable company

Hello, I shipped a package on December 11 and the full amount was paid. My name is Issam Touati and I am a customer at Porsay. I paid, but my package has not arrived until today. They are making excuses that the colissimo shipping company is at fault. I filed a complaint, but to no avail. There was a lot of procrastination. In the end, my package was lost and I lost $17. Yes, I do not recommend using Porsay. It is an irresponsible company. I have excuses and messages to them and how they procrastinate. Please be careful.

11 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

C'est un argument étrange

C'est un argument étrange ! J'ai réglé mes colis avec mes propres cartes bancaires canadiennes, mais vous avez bloqué le paiement . J'ai envoyé des vidéos comme vous me l'avez demandé ! Même si on ne demande jamais à un client une vidéo de sa carte personnelle !, vous m'avez remboursé et bloqué tout... et maintenant vous me demandez de vous envoyer les preuves de paiement de la boutique où j'ai acheté mes affaires ! Êtes-vous la police ou la boutique ? Ce n'est pas votre rôle ! Malgré cela, j'ai fini par vous envoyer les vidéos de compte PayPal, mais je n'ai toujours pas de réponse ! Ah oui, un iPhone, un PC, une PS5, etc., ce n'est pas SHEIN ! Voleur va !

27 de maio de 2024
Opinião espontânea
logótipo da Porsay

Resposta da Porsay

Bonjour Mounir,

Vos affirmations sont incorrectes et trompeuses. Après vérification, nous avons constaté que vous avez utilisé une carte bancaire volée pour payer nos services. Conformément à nos politiques strictes de lutte contre la fraude, votre compte a été bloqué afin de protéger notre plateforme et nos clients légitimes.

Nous rappelons que nous n’autorisons aucune activité frauduleuse sur notre plateforme. Vos accusations ne changent en rien les faits, et nous continuerons à maintenir des standards élevés de sécurité pour nos clients.

Cordialement,
L'équipe Porsay.com

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