Outstanding Customer Service and email response Time! Donna was super helpful in making an address change for my order after I placed it in order to re-route to my boyfriends home address. (we live i... Ver mais
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Leia as opiniões dos outros
The kits are nice for beginers. The regular kits are a little cheap material but it is nice to have the right amount of material to tie up some flies etc. The one start is for a couple of reasons. 1.... Ver mais
This has been the worst service I have had in the online review era, didnt know any companies still operated this poorly. No explaination, no resolve, quick to bill/withdrawal funds, then hide behind... Ver mais
I have been fly fishing about 4 years now all over Arizona and the Colorado River from fish as small as bluegill to rainbow trout and as big as landlocked stripers. Every postfly guidebox has excelle... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We premium flies, fly tying kits, accessories, kick ass stickers and stoke to 1000s of subscribers across the globe every month.
Informações de contacto
101 Newburyport Turnpike #1, 01951, Newbury, Estados Unidos da América
- 888-310-3357
- thetribe@postflybox.com
- postflybox.com
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F@&k postfly
Missing box and gear in boxes
I did the regular subscription and in my first box never received the trout unlimited subscription, and every box after that never received my boss gear, I then ended my subscription due to my last box never showing up and being unable to track it because they sent me a link to a foreign package tracker. I then sent an email and they responded but never resolved any of the issues.
I do not recommend this company
I do not recommend this company. The communication is not there. Had issues with my purchases. Emailed them. Got a couple responses never saw what they said they were going to do I missed a boxing may never received that. I’ve emailed them several times and there’s not been one response.
After a little technical difficulties…
After a little technical difficulties they were having they were able to reach back out to me and made things right! I had ordered the first cast rod and reel combo! I was missing my rod case and my clear cut nippers! They sent me my clear cut nippers and even an extra rod with a case since they don’t have extra cases sitting around! Thank you guys at postfly for making things right and having such a great program!
I ordered four of the garage sale guide…
I ordered four of the garage sale guide series boxes, made sure i got one of each different box because it said that they would all be different. When they arrived on May.30/2023 I opened them and the only thing that is different is the flies. If i had of known that i would have bought the individual fly packs instead of getting 4 of each item in the box. In my opinion this is false advertising and unacceptable. I reached out to Postfly customer support, got one email back and then silence
Customer service is horrible
Customer service is horrible got two identical boxes in a row and no response from there team. Boxes definitely not worth what I paid. Avoid at all cost.
Not impressed.... spend more for higher quality.
Not impressed.... you get what you pay for. The first fly bundle rod is of solid quality but the reel is cheap and not reversible, if it is there's no instructions on how to reverse it. As a lefty trying to get seriously into fly fishing I'm extremely disappointed. The bundle itself is a great deal for the educational material and other items but if you're expecting an amazing rod and reel your better off spending a little more and getting something else
First cast program
I received everything needed to start my fly fishing journey. My boxes did come out of order, and Postfly did reach out to me to apologize for the mixup. Postfly did send out box #1 and #3 back to back so I got all my boxes in the same month, so thanks for that, I didn’t have to wait. One item I wish came in a box was tippet rings, but it’s just a want not needed, I did receive a lot of leaders that I very much appreciate. The day before I received my last box I did catch three bass 1 smallmouth and 2 Guadalupe bass. Thank you Postfly I’m really liking fly fishing.
Poor customer service - not a trusted vendor!
Subscribed to monthly saltwater fly box. Jan 16th - charged my credit card...shipment did not occur until Jan 23rd. USPS stated they does not have package. UPS Mail Innovations said suppose package with tracking number left Juliet and Smyrna Tn and Marrow Ga on Jan 23rd. Still nothing...Liam stated it is out of postfly hands and I should contact USPS. How can I contact USPS when they do not have the package. Who is UPS Mail Innovations and why is PostFly charging me before shipment occurred. When I asked why this billing is occurring. Silence!!!
Something stinks here and I do not mean bad fish. I would not recommend this Company as a trusted vendor!
It is Feb 7th....still has not arrived. Postfly should use a more reliable shipping vendor!

Resposta da Postfly
False advertising/horrible customer service
My wife got me a regular fly box 3 month subscription. The first box showed up with no trout unlimited membership information. I emailed the info email from the website to ask what was going on, and someone names Ian responded. He said they ran out of the subscriptions. When I followed up and asked how to get the subscription, he went radio silent. When I got the second box, I was missing the postfly branded item I was supposed to get. I have emailed again...no response. I have called the # on the website, no answer. I left a voicemail...nothing. I sent them private messages on IG...nothing. I posted my issues on their FB and IG pages since I can't get anyone to respond...nothing. This is very disappointing. I see responses on here fron Postfly saying they value customer service. That seems to be the farthest thing from the truth.
I think it’s funny that they replied telling me to email them. I guess they did not read my review. I’ve already emailed him multiple times.

Resposta da Postfly
Poor Customer Service and Wrong Products
I ordered the guide series subscription in November waited a month for my box and it never showed.....I was sent a West Coast trout box as a replacement after trying for a week to contact someone which is the wrong box im supposed to have a standard or East Coast and thats the only communication I've had with this company. there phone number does not work and they do not reply to emails. I am 2 months in to my subscription and I still haven't received the correct product I ordered. I cannot get in contact with anyone from the company and feel like I have been robbed. I just want my subscription fixed but can't do that for the lack of any communication so I want my money back and don't recommend anyone getting robbed by this company. I've had the worst experience with Postfly.

Resposta da Postfly
The products are top notch and the…
The products are top notch and the flies are of the best quality I have found.
I love getting my new box each month…
I love getting my new box each month and recently added on the fly tying box keep up the great work with chosen products

Resposta da Postfly
Got sent the wrong box
I ordered the guide series box and got send the regular box. Sent customer service multiple emails and it took a while to hear back from them but they sent me the correct box eventually.

Resposta da Postfly
Postfly is great
Postfly is great! There monthly boxes always has useful items to help you become a better fly fisher! Highly recommend them.

Resposta da Postfly
Quality product
Quality flies merchandise equipment accessories
knowledgeable information.
overall presentation. All awesome

Resposta da Postfly
Great boxes and good selection of flies…
Great boxes and good selection of flies and other stuff

Resposta da Postfly
Purchased the Fly Tying Monthly…
Purchased the Fly Tying Monthly subscription box as a way to get into tying flies with a helpful walk through along the process. I am very new to tying and this seemed to be a great way to get started. I received my box with all the materials in a timely manner but upon searching for the video to tie the fly i realized the video I was looking was not posted. I messaged them about the problem and they got back to me with a link to a private video on which I had to enter a private password to access. Strange experience, but it’ll work. I’d rather not have to message the company about a problem when they describe that you get the video with the purchase of a box. Also, the fly was spelt wrong (Chermobyl instead of Chernobyl) and the size was originally a size 2, then taped ovear with size 6, then taped over with a size 8. Gives the impression that they are just throwing together whatever works for them. I’m not disappointed, the customer service was short, sweet and timely, but I’m not impressed either .

Resposta da Postfly
Pleasantly surprised!!
I ordered the ripper combo while on sale. Exceeded my expectations by far. Casts like butter and had a few trout and smallies take drag and the reel felt awesome. Im not sure if any setup can beat this quality for the price.

Resposta da Postfly
I was subscribed for years with…
I was subscribed for years with Postfly. I got the monthly flytying kit. At first it was awesome, something different every month, the materials were pretty decent and you got a cool extra gift as well. Over time it changed, the materials were getting super cheap and the patterns were all about the same. Each month there was dubbing, that was just yarn they blended. I have several packages where the yarn pieces are still in the dubbing. It became more like craft store cheap materials rather than how it was in the beginning.
On a good note, their costumer service is top notch, the company just really got cheap with their materials.

Resposta da Postfly
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