Very difficult to access generally. Plus so many applicants haven’t been on the site for over 6 months
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Most women do not know what they are looking for! The whole aspect is like a chase game and are timewasters. They do not even reply to one's message because they do not want you use their credit.... Ver mais
A empresa respondeu
I've joined Pride Angel few years back and while I had issues with other parenting sites I've never had any (or witnessed any actually) issue here. There could be some more dynamic profile sharing inv... Ver mais
A empresa respondeu
The website is so annoying to use, once you click on a profile to view it takes you right back to the beginning. Just another website raking in money, you can’t even message a donor without paying 😂... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Pride Angel our mission is to create meaningful connections between individuals and families through known egg and sperm donation. We are dedicated to providing a compassionate, safe, and supportive platform that empowers our members to find the right donors and co-parents. By fostering transparent and informed relationships, we aim to help individuals and couples achieve their dreams of building families, while promoting genetic continuity and the well-being of all parties involved. Our commitment is to uphold the highest standards of health, legal considerations, and emotional support, ensuring a positive and enriching experience for everyone in our community.
Informações de contacto
Reino Unido
- info@prideangel.com
- prideangel.com
2,2
Mau
74 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
17 messages sent
17 messages sent. 1 read. 0 replies. So many people do not even bother to read the messages, never mind replying. I Suggest a rating system and people who do not bother or fall below a certain threshold removed from the site or contacted by phone. I understand that more members make the option for people searching look plentiful and that people who take out premium membership you would be reluctant to do this with so perhaps replying should be part of the sign up terms and conditions or members rated according to their engagement so that those really actively searching can have expectations managed
17 de outubro de 2023
Opinião espontânea
Resposta da Pride Angel
Dear Adrian, we are very sorry to hear that you have not had any replies on the website. If you want to contact us at info@prideangel.com with your details we are more than happy to look at how we maybe able to support you. Profiles that are complete with images and text always do tend to have a more positive response.
With best regards Polly
The most stuff!
So far, this package has sooo much! In the US, for the same price, the “kits” come with a collection cup and one syringe. Thank you so much for everything!
29 de setembro de 2023
Resposta da Pride Angel
Dear Bree, Thank you ever so much for the feedback it means a lot to us. We wish you every success on your journey.
With best regards
Polly
We haven't had any guidance or support…
We haven't had any guidance or support through this, we have purchased credits messaged people with no response. Seams like a waste of £30 at the moment. Very disappointed.
27 de julho de 2023
Resposta da Pride Angel
Dear Ashley and Beccy,
Thank you ever so much for your feedback. We have made a quick investigation into your profile and can see that you have registered in May 2023, purchased message credits on the 28th July and have sent 4 messages. The process of finding a donor can take sometime. We would recommend ensuring that you place as much information on your profile as possible, so that a donor may understand what you are seeking in terms of contact arrangements and such like.
We have received no messages direct and if you would like to contact us to ask any questions, please do not hesitate to contact us through the website.
With best regards
Polly
Pride Angel Admin
Resposta da Pride Angel
Dear Bali, Thank you ever so much for the feedback and respective comments, it is most appreciated. Our feedback and service is most important to us
Wrong advertising
Not happy about our kit to be honest with you, not worth £105 at all advertised the certain item pictured called the ferlette in there but didn’t get that and then when I spoke to them said well it’s not on the list and they stoped doing them about a year ago well then it shouldn’t be on the picture wouldn’t use this site again also missing the pregnancy strips and the instructions
12 de abril de 2023
Resposta da Pride Angel
Dear Jake,
We are very sorry to hear that you have been unhappy with the service. We can confirm that we have spoken on the phone a few times. The missing items have been additionally sent in the post and the image has a holding in place. Thank you ever so much for recognising this, all the description was correct for the items purchased but unfortunately we had a technical error that placed and old image as live.
With best regards
Polly
Products arrived super quick
Products arrived super quick! You get so much stuff for the price! And inside was a very detailed/easy instruction leaflet and chart which was extremely helpful! Would deffinatly order again! Thank you for also providing items I didn’t even think of and would have forgot! You made it extremely easy for us :)
23 de março de 2023
Resposta da Pride Angel
Hi Hannah, Thank you ever so much for the fantastic feedback it means so much to us. Please do keep in touch and let us know how you get on.
With Best wishes
Polly
Email the multiple times as to when I…
Email the multiple times as to when I will get my package how long does it take for me to get my package I've had no response the customer service really been awful it is 74 92 I've got no tracking and no idea this is a birthday present and I would like a refund if I can't get an answer and it's not going to be here before the birthday
11 de março de 2023
Resposta da Pride Angel
Dear Tammy
Thank you ever so much for the feedback, we can confirm that we have sent over 5 emails, possibly a lot more responding to your questions. It is highly likely that our emails are going to spam. Our sincere apologies for this and please do check your account to be certain.
The tracking has been provided and dispatch was the day after your order was placed.
Unfortunately when an item is in transit it becomes out of our hands, but usually items should arrive internationally within 2 weeks.
With best regards
Polly
Pride Angel
Missing item! (Updated)
Items missing from our delivery have been quickly and efficiently dealt with from pleasant staff, thank you
31 de janeiro de 2023
Resposta da Pride Angel
Dear Jennifer,
Thank you ever so much for getting in touch with Pride Angel and feeding back. We can confirm that we have a very meticulous system of operation therefore if something is considered out of sorts we will act immediately. For which we have done so in this case.
We wish you every happiness and success on your journey
With best regards
Polly
Customer Service
Wrong product received.
20 de dezembro de 2022
Resposta da Pride Angel
Hi Jordan
Thank you ever so much for the feedback, we are a little uncertain as to what has happened here. A member of the team will be in touch asap.
With best regards
Kelly
Pride Angel
Satisfied
The box came damaged however everything inside was in tact.
As we’re young and it’s our first time trying AI the products could’ve been labelled however this wasn’t a big issue, great value for money! x
5 de novembro de 2022
Resposta da Pride Angel
Dear Caytie
Thank you ever so much for your feedback it is most appreciated, and we wish you both every success and happiness on your journey.
With best regards
Customer Services
Pride Angel
Ive been using Pride Angel for a while…
Ive been using Pride Angel for a while now and I cannot fault their professionalism, patience or delivery of service. The are well organized, extremely helpful and their website is a joy to navigate, both in terms of easy use and layout ( has links to other relevant information). So in a nutshell, PrideAngel are great! I highly recommend this wonderful, progressive and professional service.
3 de setembro de 2022
Resposta da Pride Angel
Dear Julian,
Thank you ever so much for your review and kind words it certainly means a lot to us.
With best regards
Erika
Director and Founder Pride Angel
Highway robber
The price to message a donor is outrageous. Now I know it’s still way better off than a donation bank, but I feel you’re taking advantage of woman seeking a free donor. Some are desperate for a free donor and even with this picks in this website it’s not work the amount, make it less. Balance it out. Cause for that much you better be running background checks.
31 de julho de 2022
Ordered an insemination kit
Ordered an insemination kit, it was sent out quickly and communication from pride angel was excellent.
29 de julho de 2022
Resposta da Pride Angel
Hi Jean,
Absolutely fantastic news thank you ever so much for the feedback. We really appreciate it and Polly whom manages this section takes a lot pride in her work so she will be made up with your review.
With best regards
Erika
Director and Founder Pride Angel
Expensive
Credits are expensive to buy to contact people, and if you buy the membership you have to pay for 3 months via DD I would like be able to pay for just a month with a one off payment with the option to extend monthly. I'd also like to be able to get a basic idea of personality and health not have to buy a full membership to get a whole run down. I appreciate alot of the information is hidden to encourage you to buy the membership and to keep information safe but even offering a one off payment for a month or not doing it via DD may draw more people in?
25 de junho de 2022
Resposta da Pride Angel
Dear Lucy and Partner
Thank you ever so much for the respective feedback, we are always grateful.
Message credits are £30 as a PAYG system no expiry and no minimum term. The credit system you have mentioned is for the premium account but this is not required in any respect and you are able to ask members for specific information directly, should you require. We have noticed that you have purchased the PAYG messages and therefore are a little confused as to the respective comments above about min term.
We operate the website without wage and utilising our own money for upkeep and investment to support our members. If you have any questions I am always happy for you to contact us through the website directly.
With best regards
Erika
Director and Founder Pride Angel
Not worth paying credit to message and…
Not worth paying credit to message and no one gets back to you, lots of time wasters
31 de maio de 2022
Resposta da Pride Angel
Dear Mev,
Thank you ever so much for providing feedback it is most appreciated. Pride Angel is very similar to that of a dating website in the fact that the more information you place within your profile the more likely members are to contact you. We have noticed that there is no image, no information about yourself and many of the custom fields have not been selected.
In many cases you may be contacting members with such information, and therefore in order for members to know and understand a little about you it is more than likely you will get a response with a completed profile.
If you have any questions please do not hesitate to contact us.
With best regards
Erika
Director and Founder Pride Angel
I did not get an answer for my…
I did not get an answer for my question, however, I was converted to a sperm recipient without a request for permission, after I payed for family membership. Very disappointing.
23 de maio de 2022
Resposta da Pride Angel
Dear Katalin,
Thank you ever so much for the review and feedback. We can confirm that we have already dealt with your enquiry through the website and everything is satisfactory.
If you have any additional questions please dont hesitate to contact us.
With best regards
Erika
Director and Founder Pride Angel
Perfect donor found, thank you
Fantastic website, I never knew anything like this existed. It is friendly, easy to use and a safer option. There are also far more donors than any of the clinics I visited. Thank you for allowing me to connect with a perfect donor. I can’t recommend this more.
17 de maio de 2022
Resposta da Pride Angel
Hi Kelly,
Thank you ever so much for your feedback it is most appreciated and we are over the moon to hear that you have found the perfect donor on Pride Angel.
We wish you ever happiness on your journey
With best regards
Erika
Director and Founder Pride Angel
Simply great.
9 de maio de 2022
Resposta da Pride Angel
Dear Mm,
Thank you ever so much for the feedback it means a great deal to us.
With best regards
Erika
Director and Founder Pride Angel
Resposta da Pride Angel
Dear Telima, Thank you ever so much for the review it is most appreciated and means alot to us.
Wishing you every happiness and success on your journey
With best regards
Erika
Director and Founder Pride Angel
Paid for a premium membership and never…
Paid for a premium membership and never received any benefits, still can’t reply to my messages
12 de abril de 2022
Opinião espontânea
Resposta da Pride Angel
Dear Zyneisha,
Thank you ever so much for the feedback. Unfortunately, this is the first communication that we can at present see from you. If you do have any issues on the website, we would strongly recommend that you contact us though the website in order to have the fastest response possible and to rectify any issues that you maybe encountering.
We can confirm on this occasion we are currently investigating this matter and have ensured that your account is on a premium status with immediate effect. If you have any questions at all please dont hesitate to contact us.
With best regards
Erika
Director and Founder Pride Angel
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.