Very difficult to access generally. Plus so many applicants haven’t been on the site for over 6 months
A empresa respondeu
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Leia as opiniões dos outros
Most women do not know what they are looking for! The whole aspect is like a chase game and are timewasters. They do not even reply to one's message because they do not want you use their credit.... Ver mais
A empresa respondeu
I've joined Pride Angel few years back and while I had issues with other parenting sites I've never had any (or witnessed any actually) issue here. There could be some more dynamic profile sharing inv... Ver mais
A empresa respondeu
The website is so annoying to use, once you click on a profile to view it takes you right back to the beginning. Just another website raking in money, you can’t even message a donor without paying 😂... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Pride Angel our mission is to create meaningful connections between individuals and families through known egg and sperm donation. We are dedicated to providing a compassionate, safe, and supportive platform that empowers our members to find the right donors and co-parents. By fostering transparent and informed relationships, we aim to help individuals and couples achieve their dreams of building families, while promoting genetic continuity and the well-being of all parties involved. Our commitment is to uphold the highest standards of health, legal considerations, and emotional support, ensuring a positive and enriching experience for everyone in our community.
Informações de contacto
Reino Unido
- info@prideangel.com
- prideangel.com
2,2
Mau
74 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Great service
Great service. Process was easy to navigate and the team were happy to answer several questions. It's such a personal process and we appreciated the advice and time that was given. Thank you so much.
14 de março de 2022
Opinião espontânea
Resposta da Pride Angel
Dear Monica,
Thank you ever so much for your feedback it is most appreciated, and we absolutely support that every journey is unique.
With best regards
Erika
Director and Founder Pride Angel
Very good site and very helpful
9 de março de 2022
Resposta da Pride Angel
Hi Katrina,
Thank you ever so much for your kind words it means alot to us. We wish you every happiness.
With best regards
Erika
Director and Founder Pride Angel
Too many credits and no one replied
Too many credits and no one replied. Felt like we've wasted our money!
4 de março de 2022
Resposta da Pride Angel
Dear Kerrie, Thank you ever so much for the feedback on Pride Angel. We have looked into your account and can see 20 messages were purchased 8 days ago and 2 messages have been sent. It can take time to find a donor, making the right decision will mean speaking to a few potential donors. Connection services such as Pride Angel are similar to that of dating website and therefore the more details you put on a profile the better the chance you have of making a connection. If you have any specific questions, please don’t hesitate to contact us info@prideangel.com
With best regards
Erika
Director and Founder Pride Angel
Thank you
Just want to say a massive thank you for the customer service and absolute professionalism I had throughout my journey with your company.
22 de janeiro de 2022
Opinião espontânea
Resposta da Pride Angel
Dear Polly,
Thank you ever so much for the feedback it really is most appreciated.
With best regards
Erika
Director and Founder Pride Angel
I have sent 1 message and 8 have been…
I have sent 1 message and 8 have been taken off me , all the same message I am very disappointed
15 de janeiro de 2022
Resposta da Pride Angel
Dear Layla
Thank you ever so much for contacting Pride Angel. We can confirm that we have looked into your account and after sending messages 1 hour ago it would seem that the send button has been pressed multiple times. We apologise for this inconvenience and have refunded you with the 8 message credits that where deducted. For future reference we would be very grateful if you contact us directly to deal with such enquires.
With best regards
Erika
Director and Founder Pride Angel
From the members I don’t get replay
15 de janeiro de 2022
Resposta da Pride Angel
Dear Reza,
Thank you ever so much for the review. Finding a recipient can be more difficult when living in a country with fewer recipients. Our recommendation would be to make sure that your profile is complete with as much information as possible, and to contact recipients that you would have the most connection with.
With best regards
Erika
Director and Founder Pride Angel
Difficult to find at-home insemination…
Difficult to find at-home insemination products are available and in stock at Pride Angel! We wish there was a way to customize the packages to only purchase what we would use - otherwise, fantastic experience.
20 de dezembro de 2021
Resposta da Pride Angel
Dear J.M.
Thank you ever so much for your feedback it is most appreciated. During the pandemic for many manufacturers it has been incredibly difficult to obtain parts as well as price increases, this has also been true for Pride Angel.
In order to personalise kits this is something that would take a lot of resources and potentially increase prices, nevertheless we will absolutely take this on board and see what is practicably possible.
Thank you once again so much for the feedback
With best wishes
Erika
Director and Founder Pride Angel
Resposta da Pride Angel
Dear Li
Absolutely wonderful news thank you ever so much for the feedback it is most appreciated. We wish you every success on your journey.
With best regards
Erika
Director Pride Angel
Product arrived sooner than an…
Product arrived sooner than an everything was present in the kit
2 de novembro de 2021
Resposta da Pride Angel
Hi Leanne,
Thank you ever so much for the feedback it is most appreciated.
With best regards
Erika
Director and Founder Pride Angel
Great kit. Thanks
It was a great kit and was a success in first attempt.
30 de outubro de 2021
Opinião espontânea
Resposta da Pride Angel
Dear Ribhu,
This is wonderful news and everything that we could ever aspire to hear about. Thank you ever so much for this feedback, we wish you every happiness on your journey.
With best regards
Erika
Director and Founder Pride Angel
Brilliant costumer service
Brilliant costumer service, lovely staff. Good quality kits🙂 thank you
26 de outubro de 2021
Resposta da Pride Angel
Dear Kayl,
Thank you ever so much for the feedback it is most appreciated. Polly will be over the moon for the feedback at customer support.
We wish you ever happiness on your journey
All the best
Erika
Director and Founder Pride Angel
My wife and I are new to pride Angel…
My wife and I are new to pride Angel and absolutely love the concept of what it stands for and how it works. Honestly my only frustrations with it is the lack of communication in which there is with contacting potential donors. We have yet to receive any replies, which only shows the individuals do not get on very often or take it as seriously as the couples seeking to start a family ASAP.
9 de outubro de 2021
Resposta da Pride Angel
Dear Delamie,
Thank you ever so much for your feedback we very much appreciate all comments. There are always on average 4 x recipients for every donor, therefore it can take time in order to find someone. Our recommendations would be to log in frequently, as this will ensure that your profile is high ranking as well as ensure that you have completed all sections of your profile.
If you ever have any questions please do not hesitate to contact us
With best Wishes
Erika
Director and Founder Pride Angel
Resposta da Pride Angel
Dear Kate
Thank you ever so much for the feedback it is most appreciated. We wish you every happiness and success on your journey.
With best regards
Erika
Director and Co-Founder Pride Angel
Excellent service in every aspect!!!
27 de junho de 2021
Resposta da Pride Angel
Thank you ever so much Ashley, it is wonderful to hear that you have had a great experience we very much appreciate the feedback.
With best regards
Erika
Director and Co-Founder Pride Angel
Good products, need better communication
Parcel arrived within 2 days using standard first class! I’m happy with everything except the fact I didn’t receive an email to say it has been dispatched or anything. Great information provided and everything is of perfect quality.
2 de maio de 2021
Resposta da Pride Angel
Dear Bailey, Thank you ever so much for the feedback it does mean a lot to us. We can only sincerely apologise with regards to the email not being received, this is certainly not standard practice.
With best regards
Erika
Director and Co-Founder Pride Angel
My second purchase but disappointed as items are missing in the package
This is my second purchase as I was happy with my first purchase. For this round, I bought 2 sets of standard kit and 2 sets of duluxe sets. I gave 3 stars this time as there were only 3 syringe extenders in one of the deluxe sets instead of 6 pieces. Would also like to suggest that Basal body temp/fertility chart to include degree Celsius as well.
16 de abril de 2021
Resposta da Pride Angel
Dear H J See
Thank you ever so much for the feedback it is most appreciated. In terms of the syringe extenders we can only sincerely apologies for this. Kits are triple checked so we shall make an investigation as to how this may have happened. In terms of the chart the scale is due to the thermometers being dispatched as Fahrenheit. Nevertheless we shall look into this further.
All the best
Erika
Director & Cofounder Pride Angel
Can’t access the account
For some reason my account is no longer validated having used the site for two weeks and paying £190 to use the service for the year I now can’t access the site. I’ve sent three emails and haven’t had a response. I’m not sure why I can’t access my account? It’s not that the account was never validated as my account was already activated and I had spoken to several people?
16 de abril de 2021
Opinião espontânea
Resposta da Pride Angel
Dear Francesca
Thank you ever so much for your review. We can confirm that we have checked your profile and everything appears to be active. The last message you sent was on the 11th March 2021, we also haven't seen any email come through from yourself with regards to any problems you have encountered. Please do feel free to contact us on info@prideangel.com if you have any further questions or continue to have problems.
With best regards
Erika
Director and Cofounder Pride Angel
I found the website really poor
I found the website really tricky/frustrating to navigate. It took at least 3 attempts to be able to register. I bought credits and messaged 11 people, none of whom replied to me. I get the feeling that the profiles are years out of date. All in all a poor experience and waste of time and money.
14 de fevereiro de 2021
Resposta da Pride Angel
Dear Caz
We are very sorry to hear that you found the website tricky to navigate, if you are able to provide specifics then we are more than happy to look into any areas that may need addressing on the website.
In terms of messages we have noticed that you have only been registered for a week, sometimes it may take time for someone to respond.
With regards to profiles being out of date you are able to see for every member when they registered and last logged in, so the choice would be yours as to whom you wish to contact if they have not logged in for a while.
Always happy to receive constructive criticism please do email us through the website.
We wish you every happiness on your journey
With best regards
Erika
Director and Co-Founder Pride Angel
Excellent service
Excellent service. Second time we use them. First time, we got our beautiful baby girl from using their kits. Now trying for the second.
1 de fevereiro de 2021
Resposta da Pride Angel
Thank you so much for the feedback, we cant tell you how much it means to us. A big thank you from all the team at Pride Angel, and we wish you both every happiness and success on your journey .
With best wishes
Erika
Director and Co-Founder Pride Angel
Erika was diligent in resolving the…
Erika was diligent in resolving the issue and showed kindness and professionalism in communicating.
10 de janeiro de 2021
Resposta da Pride Angel
Dear Samantha
Thank you ever so much for the review it really does mean so much to us. Our aim is to be able to support our members and feedback such as this is priceless and very touching.
With best wishes
Erika
Director and Co-Founder Pride Angel
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