A great profesional experience, from start to finish, from reception team, i was treated by Becky Bailey, who talked me through the procedure, and OH what a difference she made, wax removal from my... Ver mais
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First Class Service. Lisa the receptionist was so friendly even got me a bottle of water in this heatwave. Kerry removed wax from both ears and gave me some good advice how to keep them clear as i h... Ver mais
After my last trip to get ear suction I was left traumatised however I was running late Lisa booked me in still and then I saw Shammaal she assured me that it would be okay and it was done so quickly... Ver mais
I went to Pride Hearing for wax removal and a very friendly and helpful young lady (Becky) examined my ears. My ears were actually clear, so no treatment was necessary. It cost me £25 which was very g... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Pride Hearing, our mission is clear: to deliver first class, affordable hearing services across the nation. We're driven by a commitment to enhancing lives through better hearing. We're not just a hearing test provider; we're your hearing care provider specialising in all aspects of hearing care. Why Choose Pride Hearing? Nationwide Access: We've designed our services to reach every corner of the country. No matter where you are, Pride Hearing is here for you. Compassionate Care: Our team of dedicated audiologists and hearing care professionals are committed to providing compassionate, patient-centered care. We understand the importance of listening to what exactly is causing your hearing issue. Cutting-Edge Technology: We're proud to offer the latest in hearing technology. Our state-of-the-art equipment ensures accurate assessments and tailored solutions. Alongisde our state-of-the-art equipment we also have access to many hearing aid manufactures, ensuring we can offer the very latest hearing aid technology. Empowerment Through Knowledge: We believe knowledge is the first step towards better hearing. Our nationwide hearing tests provide you with the information you need to make informed decisions about your hearing health.
Informações de contacto
45 Brunel Parkway, DE24 8HR, DERBY, Reino Unido
- 01332 313 377
- hello@pridehearing.co.uk
- pridehearing.co.uk
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Respondeu a 33% das suas opiniões negativas
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The appointment was cancelled due to a sudden lack of availability.
I booked my appointment online for 21.12.2025 on December 3rd and received a confirmation message. Two days later, I received a call from Pride Hearing during which I was asked the same questions I had already provided online, and my appointment was confirmed again by their employee.
On December 18th, I unexpectedly received another call informing me that, due to a sudden lack of availability, my appointment had been cancelled. I was offered alternative dates; however, none of them were suitable given the short notice. The representative informed me that, in this situation, I could book a new appointment in the new year.
I was very much looking forward to this appointment, as I am currently experiencing significant discomfort and was hoping to find answers. This appointment was important to me, and its cancellation has been extremely disappointing. I do not understand the purpose of confirming a booking multiple times if the appointment is ultimately cancelled and the time slot is given to someone else.

Resposta da Pride Hearing
So much for this firm.
So much for this firm.
I AM deaf from birth in one ear.
I'm under the hospital with my
Good ear. Of which it is nearly
Deaf. I got intouch with this firm
When the came they said how
Hearing aids will make a fast
Improvment after I told them it
Will not they still sold me one.
They said your av 30 days money
Back but when you call them.
No one is there. And they say the
Manager will call you which they
Never do. No iv ad a pacemaker maker
Fitted it will not work. And that's
From the hospital. So I would not
Recommend them.
Friendly and helpful communication from…
Friendly and helpful communication from booking right up until the end of my aunts appointment. She has dementia and I was filled with questions to ensure a smooth visit, all were answered with expertise and assured that everything would be done to make our visit as good as possible - which it was.
A mention to the receptionist and the lady who performed the procedure on the 5th December 2025, both lovely members of staff who I unfortunately didn’t get names, but were very warm and hospitable.
We will definitely be returning next time.
Another fantastic experience from Pride hearing.
After the completion of a home hearing test (27/5/25) by Audiologist Jonathan Scott it was suggested that a pair of Starkey Edge MRIC hearing aids would be the answer to my hearing loss problem. On (2/6/25) I had a home visit by James Wright to fit the said hearing aids. I found both of these gentlemen to be very professional, extremely knowledgeable, friendly and patient. I had a service appointment yesterday from Thomas Samphier another extremely patient and likeable young man who addressed my questions with great professionalism. I contacted Pride Hearing after he left to order a set of wax filters and again was afforded wonderful friendly and efficient service by Danielle. Well done everyone.

Resposta da Pride Hearing
Suzanne redfern exceptional…
Suzanne redfern exceptional professional , best ever!

Resposta da Pride Hearing
Excellent service in a very friendly…
Excellent service in a very friendly and professional setting!

Resposta da Pride Hearing
Kids Ear wax removal
We had an appointment for my 7 year old son today with Suzzane and I couldn’t be happier. My son’s ears are now free from excessive build up and he is much more happier and hearing better too.
Suzzane was very professional and talked my son through everything and explained the process clearly, using words and references that were relative to his understanding. I’d recommend PrideHearing to anyone.

Resposta da Pride Hearing
I had a brilliant first impression
I had a great first impression from the receptionist who was very professional, my treatment was completed by Katie who was professional, knowledgeable made me feel very comfortable during my treatment was also given additional advice. Treatment was a success,thank you Pride Hearing and the team
Stabbing pain in ear
Didn’t know what was causing my ear problems but Katie’s expert knowledge quickly supplied my with the answer. Excellent service and value for money
Great service
Great service. Katie was very friendly and knowledgeable and answered all my questions very thoroughly throughout my visit. Quick and efficient, I was out in 15 minutes and my ear feels like new. Would definitely recommend.
Excellent service
Excellent service from start to finish. Was made to feel at ease and the procedure was explained fully.
Highly recommend
I didn’t realise how bad my ears were blocked, with the advice and confidence of the staff at Pride Hearing they were excellent with the procedure, I must say the best money I could’ve spent to sort my problem out. Thank you Pride Hearing highly recommended.
The bee’s knees
Very accommodating and speedy service, both Danielle and Katie were very friendly
So helpful
So helpful, couldn’t find them at first but the girl on reception came out and found me a parking spot! Above and beyond help all the staff were brilliant…
Professional and Kind.
Amazing service. Katie made me feel right at home even though I was a little nervous about the wax removal procedure! Brilliant and thorough in the procedure and in the consultation too! Thank you!
Fantastic service
Fantastic service - Katy was very professional but equally friendly - got me sorted out and hearing again after a thorough clean out which after over a week of suffering was heaven to me.
Excellent service from start to finish
Excellent service from start to finish, from staff member: Paige. Very knowledgeable and professional. Only issue was the waiting time length, but she was very good at explaining the reason why and showed great hospitality. Would highly recommend. Great value for money too.
Paige was fantastic
Paige was fantastic, professional, courteous and really informative, talking through the whole thing and making us both feel at ease. The procedure was really good and achieved exactly what we wanted. Thank you, highly recommended.
Blocked ear
Having struggled with a blocked ear for over a week, the sheer relief of having my hearing back after being professionally cleared was off the scale. Very friendly and knowledgeable staff and about as far away from an antiquated doctors surgery as you can get. The procedure itself was quick and painless and I was guided through each stage and my options were always made very clear to me throughout. All in all, i can’t recommend them enough. Thanks to everyone

Resposta da Pride Hearing
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